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The Body Firm Avaliações 

622
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Been using it for quite awhile absolutely no difference in my skin whatsoever. Tried to cancel guy talked me into continuing with the body firm cream and neck cream. Did it but absolutely nothing has... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I cancelled my account with Crepe Erase on July 15, 2026 and received an email verification. I was again charged 89.44 on Aug 8, 2026 and can only reach skin care specialists on a phone line. No custo... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I have used Crepe Erase on upper arms for over one year. It is ultra-moisturizing which causes immediate visual improvement which lasts throughout the day. However, the sagging remains and the underl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From calling in and getting my order revised, to receiving my products in a timely manner, to my automatic payments reflecting correctly on my acct, the entire experience has been seamless. The produc... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de vitaminas e suplementos
  2. Salão de Beleza
  3. Serviço de fitness e nutrição
  4. Centro de Saúde e Beleza
  5. Clínica de Dermatologia

Sobre The Body Firm

Escrito pela empresa

The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.

Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.

Why Customers Choose The Body Firm™

  • Clinically shown formulas powered by TruFirm® Complex
  • Targeted treatments for the neck, chest, arms, and legs
  • Curated collections crafted with care and precision
  • Backed by a 60-day money-back guarantee

Body Care, Reimagined. From Head to Toe.

The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.

What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.

Our Philosophy

At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

622 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,0

Todas as avaliações

(622)

439 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I like all the products

I like all the products. I am not been receiving my eye sermon. Under eyes!

16 de julho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback and experience, Adrienne! It truly warms our hearts to hear how much you love our Crepe Erase products. Thank you for choosing The Body Firm!

Avaliado com 4 de um total de 5 estrelas

Excellent Products

I sincerely like the products. I particularly like the body refining exfoliant. Results have not been quite what the product line promises, but I have not used the products as consistently as recommended. All in all, I’ve been pleased with the results I have gotten.

16 de julho de 2026
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Resposta da The Body Firm

We appreciate your thoughtful feedback, Lisa! We're so happy to know you're enjoying Crepe Erase by The Body Firm. Thank you for being one of our loyal customers and for choosing us as your skincare journey.

Avaliado com 5 de um total de 5 estrelas

I have used the products for a year now…

I have used the products for a year now and I see major results. It takes me an hour every day to do my bath or shower routine but the results are so worth it. I am sticking with it, I just wish I had found it long before I turned 66 years old! The products make your skin feel like silk! And the crepe is slowing fading away! My skin needed it badly!

16 de julho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback and experience, Carol! We're delighted to hear that you're enjoying the great benefits of our Crepe Erase products. Thank you for Choosing The Body Firm!

Avaliado com 5 de um total de 5 estrelas

So luxurious!

16 de julho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback and experience, Kristine! We're delighted to hear that Crepe Erase is delivering the results you were hoping for. Thank you for choosing The Body Firm!

Avaliado com 4 de um total de 5 estrelas

Definitely helped tone up!

I believe it really has toned up and helped eliminate the crepiness. My only negative is that if you put a little too much on, it feels a little greasy. But the pros definitely outweigh the cons!

16 de julho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback, Amy! We're delighted to hear that you're enjoying the benefits of Crepe Erase. A pea-sized amount is all you need for each application—it’s effective and will still help you achieve great results. Thank you for choosing The Body Firm!

Avaliado com 3 de um total de 5 estrelas

Mixed review

I've been using Crepe Erase for a few years. I don't think I see a difference in my arms. My chest is still hanging in there. So I continue to use it daily.

16 de julho de 2026
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Resposta da The Body Firm

We appreciate your feedback, Doy. We're sorry that you have not yet achieved the results you were hoping for. We encourage you to continue using Crepe Erase product consistently, as regular use is key to achieving the best possible results. We appreciate you committed in supporting The Body Firm throughout your journey.

Avaliado com 1 de um total de 5 estrelas

I did not make an order

I did not make an order. I told them I do not want this subscription and I received confirmation that it would be canceled. I have not received any shipments lately so I pray to God they did not charge my account again for an item I did not order!! They charged my account for $149.87 and and another charge for $30+. I have an email from the last time stating they assured me all my subscriptions. Now again their response says my subscription has been canceled as of 7/17/26. How can you cancel a subscription that was canceled months ago??? I will call BBB AND MY CREDIT CARD FOR FRAUDULENT ACTIVITY

I Am pressing charges of fraud with my bank and also Better Business Bureau. I WANT MY MONEY REIMBURSED AS I DID NOT MAKE THIS ORDER AND I HAVE AN EMAIL FROM SEVERAL MONTHS AGO STATING YOU WERE CANCELING MY SUBSCRIPTION OF WHICH I DID NOT HAVE EVEN THEN.

14 de julho de 2026
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Resposta da The Body Firm

We're sorry to hear your experience, Betty. Your cancellation request has been completed as of today 07/17/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.

Avaliado com 1 de um total de 5 estrelas

Please do not send any more

Please do not send any more. Products.
I see no improvement whatsoever

16 de julho de 2026
Avaliação não solicitada
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Resposta da The Body Firm

We appreciate your feedback, Elaine. We're sorry to hear that you are not getting the results you are aiming for. We would be happy to assist you with your concern. To better understand your situation and provide the most appropriate resolution, please don't hesitate to contact us at 1-800-262-7441. Our Customer Support team is available daily from 7:00 AM to 10:00 PM EST. We look forward to speaking with you and assisting you directly.

Avaliado com 3 de um total de 5 estrelas

For the body cream

For the body cream, Your instructions read; apply liberally... (please look up definition). I apply it sparingly and it still will not last till my next delivery. It also reads, apply twice a day for best results. I use it only in the morning. I can't afford buying 2 jars every 3 months. This is very disappointing. The other creams seem to last almost to the next delivery. I live on a tight budget, I can't afford to apply twice daily.

1 de agosto de 2025
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Resposta da The Body Firm

Thank you for your feedback, Donna. Crepe Erase Body cream is formulated with a rich, concentrated texture that spreads easily and absorbs well, allowing a small amount to cover large areas of skin, which is why each jar is made to last for up to three months with daily use. If you have any question or need further assistance. Please contact our Customer Care team at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.

Avaliado com 3 de um total de 5 estrelas

Support

I do like the product but I would like more support. Not much support when running, etc

16 de julho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback, Mary. To help us better understand your concerns, our team is ready to assist you. Allow us to review your account so we can better understand the changes you would like to make and provide the appropriate assistance. Please contact our Customer Care team at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.

Avaliado com 1 de um total de 5 estrelas

I would give it a Zero if I could but…

I would give it a Zero if I could but like a phone number or way to cancel subscription it does not exist! I have tried since I received my first order!!! 😡😡😡

16 de julho de 2026
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Resposta da The Body Firm

We're sorry to hear your experience, Patricia. Your cancellation request has been completed as of today 07/17/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.

Avaliado com 5 de um total de 5 estrelas

This is a GREAT product

This is a GREAT product. I can't remember.

15 de junho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback and experience, Irene! It truly warms our hearts to hear how much you love our Crepe Erase products. Thank you for choosing The Body Firm.

Avaliado com 1 de um total de 5 estrelas

When trying to cancel, I never spoke to a real person.

I set on hold for 30 minutes when I was trying to cancel my subscriptions. I finally gave up and I'm still paying for the subscriptions,

1 de janeiro de 2026
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Resposta da The Body Firm

We're sorry to hear your experience, Stephen. Your cancellation request has been completed as of today 07/17/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skin care journey.

Avaliado com 4 de um total de 5 estrelas
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Resposta da The Body Firm

Thank you for sharing your feedback and experience, Sandra! We truly appreciate hearing that you're experiencing the benefits of our Crepe Erase products. Thank you for choosing The Body Firm

Avaliado com 1 de um total de 5 estrelas

Stop sending this here I don’t live…I did not receive this stop cancel any further shipments.

Stop sending this here I don’t live here hereh

16 de julho de 2026
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Resposta da The Body Firm

We're sorry to hear your feedback, Roseanne. Our team is ready to assist you with your concern. Allow us to review your account so we can better understand the changes you would like to make and provide the appropriate assistance. Please contact our Customer Care team at 1-800-262-7441 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.

Avaliado com 4 de um total de 5 estrelas

The Crepe Erase cream is fabulous it is…

The Crepe Erase cream is fabulous it is very soothing.

16 de julho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback and experience, Connie! We're delighted to hear that you're happy with the positive results you've experienced from using Crepe Erase. Thank you for choosing The Body Firm!

Avaliado com 5 de um total de 5 estrelas

Love Body Firm

As I have lost weight- I love how Body Firm has helped my skin- soft, smooth and a healthy glow

16 de julho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback and experience, Rebeka! We're delighted to hear about the results you're experiencing with our Crepe Erase products. Thank you for your continued trust and support. We truly appreciate having you as a valued customer at The Body Firm.

Avaliado com 5 de um total de 5 estrelas

The dynamic duo!

This is the only body scrub and lotion that truly improves the feel and appearance of my skin. I’ve been a fan for nearly two years!!!!

16 de julho de 2026
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Resposta da The Body Firm

We appreciate you for sharing your feedback and experience, Jennifer! We're so pleased to hear that you're enjoying the wonderful results of our Crepe Erase products. Thank you for being long‑time customers and valued member of The Body Firm family!

Avaliado com 5 de um total de 5 estrelas

Quality product

Quality product. It works

16 de julho de 2026
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Resposta da The Body Firm

We appreciate you for sharing your feedback and experience, Carol! We're truly delighted to hear about the great results you're achieving with our Crepe Erase products. Thank you for choosing The Body Firm!

Avaliado com 5 de um total de 5 estrelas

The automated phone system works well.

Love the neck & body products! Need to use over extended time though…The automated phone system works well.

14 de junho de 2026
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Resposta da The Body Firm

Thank you for sharing your feedback and experience, Betty! We're delighted to hear that you're satisfied with our service, and that you're enjoying the benefits our Crepe Erase products have brought to your skin. Thank you for choosing The Body Firm.

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