Fantastic Customer Service. Around 6 months after buying some led candle bulbs from The Led Specialist,one of the bulbs started to flash. I contacted the Led Specialist and Martin sent me a new bulb... Ver mais
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Veja o que dizem as avaliações
fantastic service and support. dealt with post purchase issues quickly and without any trouble so I feel confident buying from them in the future. Martin and David have both been brilliant Irfan
Light supplied in good condition. Design is modern with easy bulb change. Dusk Dawn operation is ok. Need 2 people to install correctly as the light requires terminal block connection. One to hold lig... Ver mais
Rang them at 1500 hrs on Friday 31st May to see if by using RM Special Delivery, which was a cost option, if they could definitely get my two outside Phillips Raccoon LED stainless steel light... Ver mais
Detalhes da empresa
Escrito pela empresa
The LED Specialist is the UKs largest stockist of LED Lightbulbs*. The LED Specialist only sells reliable LED lighting brands which you can trust for performance, longevity and quality. These brands include Philips LED lightbulbs, Osram LED lightbulbs, LEDvance LED lightbulbs, Segula LED lightbulbs, Calex LED lightbulbs, Integral LED lightbulbs, Plumen LED lightbulbs, Bell LED lightbulbs and Crompton LED lightbulbs, plus many more.
Informações de contato
121 Loverock Road, RG30 1DZ, Reading, Reino Unido
- 01189507125
- sales@theledspecialist.co.uk
- theledspecialist.co.uk
4,7
Excelente
467 avaliações
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The lighting shop with a heart.
This is the lighting shop I've been looking for for years. What excellent service! David answered all my queries patiently and politely. He fetched products from the warehouse for me to look at and suggested solutions. A great supplier to work with whatever your LED needs.
8 de abril de 2024
Avaliação não solicitada
Resposta da The Led Specialist
Thank you so much for your kind words! I’m thrilled to hear that I could assist you in finding the right solutions and that you had such a positive experience.
It’s always a pleasure to help, and I’m glad you found the service you were looking for. I look forward to working with you again for all your LED needs!
Best regards,
David
TheLEDSpecialist
01189507125
Routine and ordinary: as I like it...
The online purchasing process was smooth, delivery within a reasonable time. I chose an established reliable brand which, as supplier and not manufacturer LED Specialists can't affect.
Nothing out of the ordinary and as expected = average, hence 3 stars.
25 de março de 2024
Resposta da The Led Specialist
Thank you for your honest feedback! I’m glad to hear that your purchasing experience was smooth and that the delivery was timely.
We always strive to go above and beyond for our customers, and I’d love to know how we can improve to achieve that 5-star experience for you. If there’s anything specific we can do to enhance your next order or service, please don’t hesitate to let me know.
We appreciate your support and hope to exceed your expectations in the future!
Best regards,
David,
TheLEDSpecialist
0118 950 7125
A pleasure to buy from…
It was a pleasure to support this company by buying direct rather than via the megacorp usual suspects. They have an excellent choice of tried and trusted brand products with reasonable prices, the delivery was prompt and the items were well-packaged. 5 Stars.
16 de fevereiro de 2024
Avaliação não solicitada
Resposta da The Led Specialist
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a positive experience supporting our small business.
It means a lot to us that you appreciate our product selection, pricing, and prompt delivery. We look forward to continuing to serve you with excellent products and service in the future!
Best regards,
David
TheLEDSpecialist
0118 950 7125
Problem with original product…
Problem with original product delivered, but resolved quickly and replacement sent.
25 de janeiro de 2024
Resposta da The Led Specialist
Thank you for your feedback, and we sincerely apologize for the issue with the original product. I’m glad we could resolve it quickly and get a replacement sent out to you.
Your satisfaction is our priority, and we truly appreciate your patience and understanding. If you need anything further, please don’t hesitate to reach out.
Best regards,
David
TheLEDSpecialist
0118 950 7125
excellent customer service
very proactive company - David M is excellent professional with and helpful and friendly customer service - delivery very fast too.
24 de janeiro de 2024
Avaliação não solicitada
Resposta da The Led Specialist
Thank you so much for your kind words! I’m thrilled to hear that you had a positive experience with both my service and our fast delivery. It’s always a pleasure to assist, and I’m glad I could help you.
Your feedback means a lot, and I truly appreciate your support. If you need anything else, don’t hesitate to reach out. I look forward to serving you again in the future!
Best regards,
David
TheLEDSpecialist
01189507125
Quick personal service
Due to an updated manufacturer order number, the incorrect bulbs initially arrived, but this was quickly sorted out with a phone call and the correct ones arrived within 24h. So rare to speak to a person rather than a chatbot to sort problems out! Will definitely use them again!
19 de janeiro de 2024
Avaliação não solicitada
Resposta da The Led Specialist
Thank you for your wonderful feedback! I’m so glad we were able to quickly resolve the issue with the bulbs and get the correct ones to you within 24 hours.
It’s always a priority for us to offer personal, helpful service, and I’m glad that made a difference for you. Your support means a lot, and I look forward to assisting you again in the future!
Best regards,
David,
TheLEDSpecialist
01189507125
Excellent customer service.
The light bulbs were initially out of stock but they let me know and kept me informed as they waited for replenishments. They dispatched them immediately following a phone conversation so I received them on time.
27 de dezembro de 2023
Advice about Philips lighting.
I spoke to Andy about advice for a light fitting that I intended to order.He was very patient and helpful and took the order over the phone. Top class service.
10 de janeiro de 2024
Avaliação não solicitada
Question about product - super-quick reply
Website query about product was answered overnight with great detail and links to products. Could not have done better!
14 de dezembro de 2023
Avaliação não solicitada
Problem solved - finally!
The trailing edge LED dimmer solved the flickering and buzzing problems that blighted my LED lights for years! Finally, resolved it ...
25 de outubro de 2023
Great website
25 de outubro de 2023
Good call back
Good call back, and advise on the item I intended to purchase many thank excellent service
26 de setembro de 2023
Brilliant service
Brilliant service, fast process and really secure delivery 5*
25 de setembro de 2023
Helpful advice and great customer service.
Helpful advice received over replacement of an obsolete bulb.
An error in initial shipment was promptly rectified, with the correct bulb being sent out immediately. Excellent customer service.
Many thanks.
29 de julho de 2023
Great communications and quick delivery
30 de julho de 2023
First rate
First rate quality products and service at competitive prices - what's not to like?.
28 de julho de 2023
I ordered a dozen Phillips bulbs on…
I ordered a dozen Phillips bulbs on Saturday. They arrived early the following Monday. Incredibly fast service and delivery and a competitive price. Will certainly use again.
27 de julho de 2023
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