The Little Botanical Avaliações 

403
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Easy to follow website, plant sizes and plant information. 1st time of ordering and I'm more than delighted! The plants are gorgeous and healthy, the pots they arrived in far exceeded my expectations... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered some beautiful chrysanthemum and I am over the moons with them. They are in super good shape something that can be worrying when ordering plants online. They were really well wrapped and t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience I initially saw the products in John Lewis but they did have the size I wanted in stock so I ordered directly from the website with a discount which was a bonus. My terrarium arrived... Ver mais

Avaliado com 5 de um total de 5 estrelas

Your company as far as I'm concerned is great, 5have ordered other plants online and they have been received by me inferior or half dead, your plant I received today and what a beautiful plant I am m... Ver mais

Detalhes da empresa

  1. Loja de decoração de design de interiores
  2. também em
  3. Floricultura atacadista
  4. Loja de artigos domésticos
  5. Loja de artigos em cerâmica
  6. Suporte para Plantas

Informação fornecida por fontes externas variadas

A modern approach to house plants.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

403 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(403)

87 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience! Bought two watering cans and had to return one in the end. Got refunded promptly and support was very quick to reply and helpful.

28 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic plants

Fantastic plants arrived brilliantly packaged from the best of all online shops for indoor plants. Staff are helpful and knowledgeable and go the extra mile. Thank you

4 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

I had broken my glass dome on my Terrarium. I was thrilled to learn I could order a new one. Great customer service and super quick postage thank you

25 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceeded expectation on product and delivery

I had a delivery issue that The Little Botanical resolved quickly, and admirably, ahead of them solving the problem with the courier company. The plant was perfectly packed and very healthy - exceeded expectation.

21 de julho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

First time user of the Little…

First time user of the Little Botanical. Indoor Terrarium with plants insitu. Very well packaged. Ordered on a Friday, received the following Thursday with Standard delivery.
A gift for my daughter who I'm sure will love it as I do !

16 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gorgeous plants and pots!

Gorgeous plants and pots!! Excellent company and managed to meet my needs - plants arrived swiftly and so carefully packed. I just wish I had a bigger flat as I would definitely purchase so much from here to fill it!!! Superb customer service too!

16 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

White Hydrangea

The white hydrangea I ordered for a 'new home' gift was beautiful and my friends love it. Everything was perfect, timely delivery and straightforward order process! Many thanks, I will definitely use your company again 😊

15 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful

Not usually one to leave a review but wow. Managed to get a beautiful Wisteria in the sale. Delivery was very quick, the wisteria came beautifully packaged, healthy and well looked after beforehand.
Overall I’m extremely happy and I would absolutely order from you again.

8 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding plants

Outstanding plants , exactly like the picture on the web site. Exceptional service, I made an error on my order and Vanessa sorted it out for me very promptly. I’m so pleased with my experience I’m looking forward to using little botanical again for the perfect gift .

8 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful quality flowers!!!

It was the first time I'd ordered from this shop. I must say how impressed I am. I had made a mistake on the order so phoned up to change the error and a lovely lady was very helpful and amended my mistake immediately. I was then at my son and daughter in law's house when the flowers arrived and they were beautiful and fresh. They absolutely loved them. The quality is exceptional and the presentation wonderful. I am very grateful for the service you gave and feel lucky to have found you. I highly recommend and will definitely use again. Thank you so much ❤️🙏❤️

3 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Boston Fern

I was looking for a Boston Fern to help my 3 free flying Canaries enrichment and to help purify the air. As the plant is non-toxic to them the item I purchased was specifically chosen from The Little Botanical.
My order arrived the next day as promised and was excellently packaged and protected. Will certainly be buying some more plants for my birds from The Little Botanical.

19 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

First only 4 out of 5 plants delivered

First only 4 out of 5 plants delivered, but viewing the plant maturity against the photographs on John Lewis website, the plants were sorely lacking in height and presence, rejected order as misleading and incomplete, messed about by John Lewis for 5 days, finally told they would not refund after 5 days being told they would and having refused delivery today of missing plant. Was told that John Lewis wanted photographs despite all plants being carefully repackaged but hey ho, took photographs then spotted that the leaves on one had been torn and sellotaped together to hide damage from view, big no no, John Lewis agreed to refund, they don’t want the plants back, but it’s poor customer service from both John Lewis and the supplier, the little botanical as clearly not fit for sale, very very poor 1/10

30 de maio de 2026
Avaliação não solicitada
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Resposta da The Little Botanical

Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet expectations.

We understand how disappointing it must have been to receive an incomplete delivery and to then experience delays and confusion while seeking a resolution. We appreciate that this was frustrating and not the level of service you expected.

We take the quality of our plants very seriously, and we are concerned by your comments regarding the condition of the plants received. This is certainly not representative of the standards we aim to maintain. All of our plants are quality-checked before dispatch, and we would never knowingly send out products that are not fit for sale and we are looking into this further as a result.

As your order was placed through John Lewis, the refund process was managed through their customer service team, but we are pleased to hear that a full refund was ultimately agreed.

We value all customer feedback and will be reviewing the issues raised with our team to help prevent similar situations in the future.

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