The Little Botanical Avaliações 

403
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Easy to follow website, plant sizes and plant information. 1st time of ordering and I'm more than delighted! The plants are gorgeous and healthy, the pots they arrived in far exceeded my expectations... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered some beautiful chrysanthemum and I am over the moons with them. They are in super good shape something that can be worrying when ordering plants online. They were really well wrapped and t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience I initially saw the products in John Lewis but they did have the size I wanted in stock so I ordered directly from the website with a discount which was a bonus. My terrarium arrived... Ver mais

Avaliado com 5 de um total de 5 estrelas

Your company as far as I'm concerned is great, 5have ordered other plants online and they have been received by me inferior or half dead, your plant I received today and what a beautiful plant I am m... Ver mais

Detalhes da empresa

  1. Loja de decoração de design de interiores
  2. também em
  3. Floricultura atacadista
  4. Loja de artigos domésticos
  5. Loja de artigos em cerâmica
  6. Suporte para Plantas

Informação fornecida por fontes externas variadas

A modern approach to house plants.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

403 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(403)

87 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Delivery by DPD excellent and packaging…

Delivery by DPD excellent and packaging of plant good. However, I did not expect the plants to be potted into the the actual plant pot that did not contain drainage holes. The plants did not look happy and when I took them out of the pots they were all suffering with their roots. I had to remove all the soil and found the free plant a succulent was the most affected and don,t know if it will survive. Only buy if in a growing pot and check that also. Wouldn’t by again.

2 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a glorious plant company!

What a glorious plant company!
Their stunning plants and pots were delivered very fast! The packaging, so thorough and careful it could have easily survived an international long haul delivery!
Plants are spectacularly beautiful and exactly as the photographs imply.
Thank you so much! I am already saving my next order with you! 👌💐☺️

26 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect Plants

Super simple to order, everything I wanted/needed was included. The plants arrived quickly and in super good condition, you can just tell a lot of love and attention goes into each plant.

Would absolutely recommend

25 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolute Quality

Arrived with 2 days of order, perfectly wrapped for delivery. Plants and pots in perfect condition all absolute quality very pleased with my order Thank you very much

11 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve never bought plants online before…

I’ve never bought plants online before and was a little apprehensive about delivery in case they arrived damaged but everything was fine! Extremely well wrapped and the handwritten personalised note was a lovely touch. Thank you! I will be recommending to others.

5 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant , highly recommend

Second order from The Little Botanical and once again fantastic! The plants arrived safely, carefully packaged, and in great condition. Highly recommend.”

25 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

High Quality & Beautiful Plants

Such a beautiful, wide selection of high-quality plants that are very popular with our customers. The communication has been excellent throughout and they always go that extra mile to help out. It genuinely feels more like working with friends than a supplier.

1 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered a Hoya Kerrii as a gift and…

I ordered a Hoya Kerrii as a gift and it looks just as beautiful as the photos on the website. It was so well packaged. As this is a gift and there is a few days before gifting, I contact Little Botanical for some advice on how to care for it and had a really informative and warm reply from Holly. Thanks for such a lovely online shopping experience. I will be buying from you again.

11 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Lovely Little Plant

I ordered a lovely plant from Little Botanical and absolutely loved the pot. The plant arrived well packaged and in great condition, so no complaints there at all.

There was a £20 minimum spend, so I added plant food and a moss pole to make up the order. When the delivery arrived, the moss pole was missing. I emailed the company but didn’t receive any response. The moss pole did arrive a few days later, but again with no explanation or reply.

I’m unsure whether the moss pole was missed from the original order or always intended to be sent separately. Either way, it feels a bit odd given the minimum spend is framed around sustainability, yet two separate deliveries were made and the lack of communication didn’t help.

Lovely products, but customer service and communication could definitely be improved.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da The Little Botanical

Resposta da The Little Botanical

Thank you so much for taking the time to leave a review and for your kind words about the plant and pot. We are really pleased to hear they arrived safely and that you were happy with the quality.

We are very sorry for the confusion around the moss pole and, in particular, for the lack of communication. You are absolutely right that this should have been clearly explained, and we understand how the silence would have been frustrating.

We would also like to apologise that we had not yet caught up with your query at the time. We are a small team, and during particularly busy periods this can unfortunately lead to delays in responding, but that is not the level of service we aim to provide.

You are correct that moss poles are sometimes sent separately due to packaging and courier constraints, however this should always be communicated clearly. We appreciate you raising the point about sustainability too, and this feedback is really helpful as we continue to review how we dispatch and communicate orders.

Thank you again for your honest feedback. It is genuinely appreciated and helps us improve.

Avaliado com 3 de um total de 5 estrelas

TLB and their plants great- courier terrible

Update: the issue has now been rectified and the missing plant received. I have to say that the plant, now that it's arrived, is absolutely beautiful. It seems to me that the issues faced were primarily caused by DPD through a huge catalogue of errors on their part- including delivering part of the order to the wrong address completely. It was then a nightmare trying to get hold of DPD to arrange for them to retrieve the parcel. So, whilst The Little Botanical are a lovely company with gorgeous plants- they may want to rethink their choice of courier.

Ordering process was easy and one of the plants arrived in good condition. However, can't comment on the other plant from the order as it was missing from the delivery. Not great considering I paid in excess of £50 for that particular plant. To make matters worse, the pot for the missing plant was delivered - so now I have a pot and nothing to put in it! Really disappointed as I was excited to set my plant up when I saw the delivery!

I've emailed customer service, but am not expecting a timely response given previous correspondence has not been responded to.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da The Little Botanical

Resposta da The Little Botanical

Thank you for taking the time to leave a review, and we are very sorry for the frustration and disappointment caused by this delivery.

We completely understand how disappointing it must have been to receive the pot but not the plant, especially given the value of the order. This is certainly not the experience we want for our customers.

We have since checked with DPD and, although they are oddly showing that they were unable to locate the address on their system, part of your order was delivered successfully. Regardless, we have taken the decision to immediately arrange for the missing plant to be sent out to you immediately so this can be resolved as quickly as possible.

We would also like to apologise if our response felt delayed. We are a small team and do not work over the weekend, but please be assured that all messages are picked up and responded to as quickly as we possibly can.

Thank you again for raising this with us and for your patience and providing us with the opportunity to put this right for you.

Avaliado com 5 de um total de 5 estrelas

Beautiful terrarium 🌿

Beautiful terrarium! So pretty and delivered in good time, beautifully packaged - very pleased with my purchase, it made a great gift 🌱🪴🌿

28 de janeiro de 2026
Avaliação não solicitada

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