Pet Health Club Avaliações 

14.633
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The club was kindly recommended by our fabulous vetinary assistant and we hadn't realised that a cat of 17 with complicated issues could join. She explained it clearly and how it worked. So far we... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really happy with Pet Health Club and the peace of mind it gives me knowing Ralph is being looked after. It’s reassuring to know I can keep on top of his health and routine treatments without worrying... Ver mais

Avaliado com 5 de um total de 5 estrelas

Signing up for Pet Health Club has taken the stress out of keeping my pet up to date with their health needs. Spreading the cost into a simple monthly Direct Debit makes budgeting for annual boosters,... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had to change the ownership of my kitten due to my husband sadly passing away. Everyone was so sympathetic to my needs and made the whole process easy to understand and everything was sorted within... Ver mais

Detalhes da empresa

  1. Veterinário

Escrito pela empresa

We prioritise the health and happiness of your pet. Our specially designed pet health plans are aimed at providing preventative healthcare for your pets. With our plans, you can spread the cost of your pet's preventative healthcare, making it easier on your budget. You can join Pet Health Club at over 800 UK veterinary practices.

Escrito pela empresa

Spread the cost of your pet's preventative healthcare with our dog, cat or rabbit plans.
🧘  Get peace of mind
💷  Spread the cost of preventative healthcare
💊 Get vet-prescribed flea, worm and tick treatment.
❤️  Loved by over 600k pet owners

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

15 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,7

Todas as avaliações

(14.633)

2.132 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Easy to understand cover for peace of mind.

Easy to understand the cover provided and to sign up. Claims are processed at the vets and it seems good value for money to have this cover for the peace of mind it gives

26 de fevereiro de 2026
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Resposta da Pet Health Club

We're so glad to hear that you found our cover easy to understand and the sign-up process straightforward. We appreciate your positive feedback on the value and peace of mind our service provides.

Avaliado com 5 de um total de 5 estrelas

For not much more than the cost of…

For not much more than the cost of worming tablets a lot more becomes available and/or discounted.

15 de fevereiro de 2026
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Resposta da Pet Health Club

We appreciate your feedback and are glad to know you found value in our offerings. We are always working to provide the best for our customers.

Avaliado com 1 de um total de 5 estrelas

There needs to be a way to pay direct…

There needs to be a way to pay direct of payments dont go through even if its over the internet

17 de agosto de 2026
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Resposta da Pet Health Club

Thanks for your feedback. We understand how useful it would be to have a simple way to make a payment online if a regular payment doesn’t go through.

We appreciate you taking the time to suggest this and will share your feedback with the relevant team.

Avaliado com 3 de um total de 5 estrelas

Useful scheme

Useful scheme, but very dependent on your participating vet

We originally joined **Pet Health Club** because our registered veterinary practice, **Castle Vets in Reading**, participated in the scheme. The membership itself offered some useful benefits, including preventative healthcare services and access to additional pet-health support.

Unfortunately, following a complaint we made to our veterinary practice, the practice subsequently ended its veterinary relationship with us and removed our pets from its client list. As our Pet Health Club membership was linked to that practice, we asked for the memberships to be ended as well.

We have since been looking for another local veterinary practice that we are happy with, but so far have not found one that suits us. We are also unsure whether whichever practice we eventually choose will participate in, or allow us to enrol again with, Pet Health Club. For that reason, we decided to terminate the membership for the time being.

The concept of Pet Health Club is good and the benefits can be worthwhile, but our experience has highlighted that **the usefulness of the membership is heavily dependent on having a participating veterinary practice that you are happy to remain with long term**.

I wouldn't rule out joining again in the future if we find the right local vet that participates in the scheme, but for now cancelling was the most sensible option.

1 de setembro de 2025
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Resposta da Pet Health Club

Thank you for sharing your experience and your thoughtful feedback.

You’re right that Pet Health Club works alongside participating veterinary practices. If you move to another practice that offers Pet Health Club, your membership can usually be transferred, but we understand that finding a practice you feel comfortable and confident with comes first.

We’re pleased you found the plan and its preventative healthcare benefits useful while you were a member, and we’re sorry that circumstances meant cancelling was the right choice for you at this time.

We hope you find a practice that’s a good fit for you and your pets, and we’d be happy to welcome you back in the future.

Avaliado com 5 de um total de 5 estrelas

From signing up to getting my first…

From signing up to getting my first appointment was beyond easy. I’m rest assured that anything that happens to my Luna will be sorted. Pet Health Club is affordable& gives me peace of mind.

11 de agosto de 2026
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Resposta da Pet Health Club

We are so happy to hear that joining was easy and that our Pet Health Club provides you with such peace of mind for Luna's care. We appreciate your kind words!

Avaliado com 5 de um total de 5 estrelas

Very friendly staff and welcoming also…

Very friendly staff and welcoming also clipped my dog nail highly recommended this pet vet. Thank you

18 de agosto de 2026
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Resposta da Pet Health Club

We're so happy to hear that you and your dog had such a positive experience with us! It's wonderful to know our friendly staff made you feel welcome and that we could help with your dog's nail trim.

Avaliado com 5 de um total de 5 estrelas

Easy to apply

Easy to apply. Reasonable rate. Especially including consultations with a vet. My dog recently had his annual health check and booster, collected flea and worming tabs as part of the plan. So far very happy!

10 de agosto de 2026
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Resposta da Pet Health Club

We're so happy to hear that our plan is working well for you and your dog, especially the included consultations and convenient access to essential care. We appreciate your positive feedback!

Avaliado com 5 de um total de 5 estrelas

I have needed on occasion to chat to…

I have needed on occasion to chat to the 24/7 vets and found them very helpful and quick to respond.

11 de agosto de 2026
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Resposta da Pet Health Club

We're so happy to hear our 24/7 veterinary team provided helpful and prompt assistance when you needed us. We appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

It's very convenient for me

It's very convenient for me. I don't worry about anything it's all done for me just got to pick it up and give it. My pet is happy and healthy with out any worries. I just luv it.

17 de agosto de 2026
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Resposta da Pet Health Club

We are absolutely delighted to hear how convenient our services are for you and that your pet is happy and healthy. It's wonderful to know we can provide such peace of mind!

Avaliado com 5 de um total de 5 estrelas

When needed it was very easy

When needed it was very easy

18 de agosto de 2026
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Resposta da Pet Health Club

We're happy to hear that our service was helpful when you needed it. We appreciate your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Very worthwhile easy process

We have a dog and a puppy so taking out this cover for both of them is so worthwhile as it covers so much with one monthly payment

7 de agosto de 2026
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Resposta da Pet Health Club

We're so glad to hear our coverage is working out perfectly for your dog and puppy, making things easier with one monthly payment!

Avaliado com 5 de um total de 5 estrelas

Helpful staff patient and caring

Helpful staff patient and caring
Take time to explain matters

8 de agosto de 2026
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Resposta da Pet Health Club

We're so glad to hear our team was helpful and took the time to explain things thoroughly. Thank you for your kind words!

Avaliado com 5 de um total de 5 estrelas

Very good for the money.

Very good for the money.

10 de agosto de 2026
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Resposta da Pet Health Club

We're happy to hear that you found our offering to be a great value. We appreciate your positive feedback!

Avaliado com 5 de um total de 5 estrelas

Website is easy to use and to join pet…

Website is easy to use and to join pet health club. As I’ve only recently joined I can’t give anymore details at present. The staff at Clent Hills vets are lovely and helpful

10 de agosto de 2026
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Resposta da Pet Health Club

We're so glad our website was easy to use and that our team was lovely and helpful. We appreciate your positive feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent Service

A month ago my beautiful Staff was off colour and my children took her to Abertillery South Wales Vets. They scheduled an emergency operation to spay her at Newport South Wales Vets the following morning as she had Pyometra. The staff were amazing, so considerate and efficient. They explained everything and made sure I understood. They encouraged plenty of questions. The admin for the insurance (plus supporting evidence) was actioned instantly. Jo the surgeon is an absolute artist as it’s been a month and the scar is barely noticeable. They really care about my four legged member of my family. A very positive experience at such a stressful and frightening time.

29 de julho de 2026
Avaliação não solicitada
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Resposta da Pet Health Club

We are so pleased to hear about your positive experience during such a stressful time for your family and your beloved Staff. It means a great deal to us that our team provided such considerate and efficient care, and that you felt fully informed throughout the process. We are truly happy that your dog is recovering well and that you feel she received the best possible care. Thank you for sharing your kind words.

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