It was easy to call and get out through to someone. Very quickly sorted my problem and guided me through the programming for my thermostat now all working beautifully.
A empresa respondeu
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It was easy to call and get out through to someone. Very quickly sorted my problem and guided me through the programming for my thermostat now all working beautifully.
A empresa respondeu
I do not often write reviews but feel compelled to on this occasion. I have had a new kitchen fitted and part of this was electric underfloor heating. I had the ThermoSphere controllers fitted in Ju... Ver mais
A empresa respondeu
Since becoming a Thermosphere stockist we've never looked back. The team (Alaska, Travis, Damian, Quiana and Rhylan to mention) have always offered excellent service, offering excellent product... Ver mais
A empresa respondeu
Amazing customer service and tech support! Best I've come across in the business - shout-out to "Sam", which more folk were as knowledgeable, customer & product care focused and patient as you!!
A empresa respondeu
ThermoSphere is a British-based manufacturer of electric heating systems, trusted by installers and tradespeople across the UK since 1998. With British manufacturing at the heart of everything we do, we design and produce reliable, high-performance electric heating products that are straightforward to specify, quick to install and built to last — helping reduce issues on site and avoid callbacks. Known as the installer’s brand of choice, ThermoSphere combines proven electric heating expertise with smart, forward-thinking technology to deliver systems that work seamlessly in real-world installations. From electric underfloor heating to intelligent controls, our products are engineered to save time on site while delivering efficient, dependable performance for end users, with fast quote turnaround to keep projects moving and local reseller availability ensuring next-day access to products without selling direct. We support the trade with clear technical guidance, 24/7 UK-based support and products designed to make every installation simpler and more profitable. By making electric heating easy, ThermoSphere helps installers deliver comfortable, energy-efficient spaces with confidence — today and into the future.
Bridge House, Pattenden Lane, TN12 9QJ, Marden, Reino Unido
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We have worked with Thermosphere for a number of years now and can't fault them. Good products, helpful staff and even a chocolate bar in with the deliveries! Just recently Jodie was very helpful and worked late to ensure we could collect an order the next morning. Would highly recommend.

Resposta da ThermoSphere
Here at Eurotiles and bathrooms Twickenham we have been a distributor of Thermosphere for many years and have always found them to be a very professional and easy to deal with company, the products are first rate and the after sales care is exceptional. Highly recommended

Resposta da ThermoSphere
We have thermosphere underfloor heating in 2 rooms now. We experienced a technical issue with one of the thermostats, called up and the customer service was excellent. They even called me back to check on the status. We would definitely recommend products. Even the fitters said was easy.

Resposta da ThermoSphere
As a frontline worker I was donated some bottles of hand sanitizer to try. It is an excellent product. It does not sting or irritate even on damaged skin. There is no lingering odours and it spreads nicely without leaving any sticky residue. A great product. Thank you ThermoSphere.

Resposta da ThermoSphere
I like this sanitiser better than those that I’ve tried in hospitals. It doesn’t dry my skin or leave it feeling sticky after using it and it comes unscented as well which is good for those who are quite sensitive to strong scents like me.

Resposta da ThermoSphere
Thankyou so much, as a frontline worker I was donated a box of hand sanitizers. Which I have given out to my fellow nurses and even my Postman. Thankyou for you thinking of us and keeping us safe in this current climate, your kindness won't be forgotten!

Resposta da ThermoSphere
Needed some technical support on my underfloor heating and the technical support team couldn't of been anymore helpful. A big thank you to Megan for answering my questions.
A great product.

Resposta da ThermoSphere
Spoke with the sales and technical team several times over several months whilst our house build and wet room ongoing
Excellent support and advice relating to the best product for our wet room needs. Following difficulty sourcing product locally, additional advice offered on putting outlets in touch with Thermosphere for product availability and a quick turn around. Thermosphere then confirmed the advice they had then subsequently offered to 3rd party to ensure my order was complete and accurate for installation needs.
Brilliant service

Resposta da ThermoSphere
THE BEST PRODUCT ON THE MARKET IN THE UK

Resposta da ThermoSphere
I would just say many many many thanks to lirona and megan and jodie and kelly and vinny for all your help over the years, With your help and great product knowledge our company has grown stronger each year and now we are a major player in the underfloor heating world. Again I can't thank you all enough. The service is next day and always in stock and manufactured at the highest level and at a unbeatable price, your marketing is great and with your support makes you one of the best in the market, well done and look forward to our future

Resposta da ThermoSphere
Excellent company to deal with, jodie and lirona are excellent in the sales team very friendly and knowledgeable.

Resposta da ThermoSphere
Following installation of these smart radiators, the customer services support was patient and very helpful. They took me step by step through the programming process and then again for me to write it down. No regret buying these radiators.

Resposta da ThermoSphere
Just had a reply to an email sent by my suppliers for a cracked glass to the control an SCP-W-01
it is said that excessive force must be the issue, sorry to disagree, but no excessive force and the control does not sit onto the housing very well, possibly its just a one off, but to be so dismissive was not a great experience

Resposta da ThermoSphere
Great company, pleasure to deal with and always get top service.

Resposta da ThermoSphere
Excellent service. Very helpful staff. Great Knowledge. Wonderful biscuits!!!

Resposta da ThermoSphere
We have been selling Thermosphere for a good number of years now and they are always very helpful, particularly when getting us out of a jam. I've just spoken to Jodie, who has assisted me with one such problem and she couldn't have been more friendly and helpful. Always a pleasure.

Resposta da ThermoSphere
have a contact that can resolve any issue is a great benefit to us as a Company.
the person that I would call on is Jodie. pleasant , charming and helpful all rolled into one
thanks Jodie for your Service
AndyS
Chris Stevens Ltd

Resposta da ThermoSphere
Following my review last month I was so happy when I got a phone call to say i had won a £50 amazon voucher. Thank you so much Thermosphere! Good luck everyone for this month :)

Resposta da ThermoSphere
Excellent Service - Would highly recommend. Was a very urgent order handled with efficiency

Resposta da ThermoSphere
Brilliant company to use, very helpful. Lirona is very fast answering your questions.
polite and friendly company

Resposta da ThermoSphere
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