The Sound Cafe Avaliações 

88
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The sound cafe are amazing! I needed a replacement AirPod. It’s a perfect product. I was worried it might not pair or it could arrive old. Nothing like that at all. Paired in seconds and it super good... Ver mais

Avaliado com 5 de um total de 5 estrelas

Impressive fast and efficient service. The team contacted me promptly when there was an issue with my order getting it resolved without issue.

Avaliado com 5 de um total de 5 estrelas

I tend to judge a company by how it deals with adversity and when things don’t go as planned. I ordered Apple Gen 4 AirPods case and, unfortunately, received a Gen 3 case. After identifying the error... Ver mais

Avaliado com 5 de um total de 5 estrelas

A fantastic company to buy from. I bought a 2nd hand replacement AirPod - unfortunately it wasn’t compatible with my charging case so I emailed to explain. I received a very friendly reply almost imme... Ver mais

Detalhes da empresa

  1. Fornecedor de Equipamentos Audiovisuais

Escrito pela empresa

The Sound Cafe is the UK’s go-to destination for replacement AirPods and charging cases. Whether you’ve lost a single earbud, damaged your case, or need a cost-effective refurbished option, we make replacing your AirPods simple and affordable. We stock a full range of genuine Apple AirPods, including 2nd, 3rd, and 4th Generation models, plus AirPods Pro (1st and 2nd Gen). Customers can purchase items individually – left AirPod, right AirPod, or charging case – so you only pay for what you need. Our products are available in brand new or professionally refurbished condition, with clear grading so you know exactly what to expect. Every AirPod is tested for sound quality, pairing functionality, and battery performance before dispatch. We offer same-day shipping on weekday orders and free UK delivery as standard, helping you get back to your music faster. At The Sound Cafe, we pride ourselves on transparency, reliability, and excellent customer service. With thousands of happy customers, our reputation is built on delivering quality Apple replacements quickly and hassle-free. Whether you need a single AirPod or a complete set, you can trust us for genuine products, fair pricing, and dependable service.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

88 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(88)

55 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Delighted

Delighted to be able to replace my lost earbud - what a great service! The connection guide is very helpful. I set it up quickly and easily.

31 de janeiro de 2026
Avaliado com 3 de um total de 5 estrelas

Quick fast delivery sadly the device is…

Quick fast delivery sadly the device is faulty and sound is muffled when I speak

27 de janeiro de 2026
logotipo da The Sound Cafe

Resposta da The Sound Cafe

Hi Jeremy,

Thank you for your review, and I’m really sorry to hear you’ve experienced an issue with the sound quality. This is certainly not the experience we expect from our AirPod replacements.

We’ve located your order and will be contacting you directly to get this resolved straight away. You’re fully covered by our 30-day return policy and 90-day warranty, so we’ll arrange a replacement or return for you without any hassle.

Thanks for bringing this to our attention. We’ll make sure this is sorted for you as quickly as possible.

Best wishes,
Freddie
The Sound Cafe

Avaliado com 5 de um total de 5 estrelas

A perfect experience

A perfect experience. My right AirPod arrived within two days, set up was seamless and it worked. A cost effective solution I’m so glad I found you.

24 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super website !

This site is super !
Lost my AirPod 4th, on Sunday .
Went to Apple Store - they said £79 for replacement case and need an appointment.
Went home after some research , stumble across the sound cafe
Was worried it’s not authentic Apple products. Then for the price I thought I take the risk …
Placed order on Monday
Received my case Thursday
Paired perfectly fine
Works fine
Grace C - some small marks but other than that works perfect
I am super happy and told all my colleagues about this site. As soo many colleagues have also lost either one or both earbuds / case in the past .
To summarise : I don’t know if it’s authentic Apple product or just simply very good copy . But I am extremely happy with my purchase as it works perfectly well .

15 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

New single iPod

I have to give this company 5 stars for delivering what I ordered and within 48 hours.
I ordered a single iPod that accidentally got run over 🤔.
As a parent I’m grateful for someone selling these much cheaper than Apple.

8 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

A fantastic company to buy from

A fantastic company to buy from. I bought a 2nd hand replacement AirPod - unfortunately it wasn’t compatible with my charging case so I emailed to explain. I received a very friendly reply almost immediately and within 24 hours I received a new AirPod that works like a dream. All I had to simply do is return the original AirPod with the convenience of a pre-paid postage sticker! It is so refreshing to come across companies such as The Sound Cafe, of whom truly value the customers experience. I’ll never buy from new again now I’ve found these guys! Highly recommend!

24 de setembro de 2025
Avaliação não solicitada

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