URBAN MOOD STORE Avaliações 

Scam website. Don’t purchase from here!

ordered xmas clothes on the 30th november and they never arrived. They keep telling me they will. it has now been 6 months and I have decided to take it further. I don't understand as I have ordered things from the before and they were sent and i was very pleased with the clothes.

Not genuine items sell on this website.
Sending the wrong items request exchanges, return or refund never happened.

The price before discount is the same price with authentic one so don't fall for it.

Son super amables, la chica hizo lo imposible para encontrar mi talla.
Mil gracias

Very disappointed
Ordered a large grey hoodie and something else received. No full refund given but a 20/% refund with an item am not gonna be able to wear. What a waste of money. Also contacted to double check but nothing was done about it

Sweater ripped on the 2nd day. Not good quality.

Product was not good. Just waste of my money

I ordered a Stussy hoodie in the sale on 12th December 2024 and it took around 2 months to arrive following several emails to Urban Mood (with no reply). When it finally arrived, it is clearly not a genuine Stussy. We have an authentic one in a different colour and there is quite a difference between the two in terms of fabric quality and the branding logo.

I have not received my order that I placed about 4 wks ago

Probably the worst buying experience I have ever had. The order came one month after I bought it and the customer service is awful. Everything is expensive and can be bought cheaper from anywhere else. Don’t make the mistake of buying from here.

Ich habe nun die Hose erhalten, die in Kindergröße geliefert wurde. Vom Sweatshirt keine Spur - ich habe mittlerweile ca. 30x dorthin geschrieben und keine Antwort erhalten.
Finger davon!!

Order M528163.

WORST COMPANY!! Ordered since Dec 27 2024, followed up but no response. Order not honoured, sent 5 emails asking for refund but no response.

PLEASE DO NOT BUY

The hoodie was fake.!

I tried to return a product and you wouldn’t send me a return shipping label. I asked several times and you kept offering a discount to keep it. I’d like a refund please.

Hoodie is NOT as described. It’s 100% polyester, NOT cotton.

I did not receive my package

Thank goodness for PayPal. Finally got my money back after item never arrived

Fup firma der snyder kunderne.
Bestilte vare d. 22. Oktober 2024. Da jeg fortrød ( fik kigget på trustpilot) efter 30 min ville jeg annullere ordren. Der gik 2 dage før de svarede at ordren var sendt afsted. Jeg tjekkede med min bank om pengene var trukket, det var de blevet efter kun 30 minutter. (dette er ulovligt da de først må trækkes når varen er sendt afsted)
Jeg får så varerne kort før jul. Det er på ingen måde originale mærkevarer og kvaliteten er elendig. Samtidig har jeg fået en T-shirt jeg slet ikke har bestilt i et andet mærke.
Jeg sender varerne retur efter flere skriverier omkring jeg kan få nedslag i prisen. De modtager varerne d. 10. Januar (ifølge GLS) og jeg har stadig ikke fået mine penge i februar over en måned efter. Jeg skriver jævnlig til dem og spørger hvornår jeg kan forvente at få mine penge. Hvis jeg indimellem er heldig at få et svar skriver de at jeg skal sende mit tracking nummer som jeg nu har sendt til dem 3 gange. Jeg oplever de trækker tiden i håb om jeg opgiver at få mine penge retur.
Det næste skridt bliver en politi anmeldelse.
SÅ HOLD JER LANGT VÆK FRA DET FUP FIRMA!!!

I ordered start of Jan and still not received my item have tried contacting the company and have not had a response they were quick enough to take money but not to advise where my goods are pls someone get in contact with me
Jennie

すぐに欲しかったのですが発送までに
とても長かったです