I called in to ask if anyone could help me with a valve problem on my paddle board. I was met by a very friendly lady who asked me inside. I took my board in and was met by George who sorted my proble... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I needed a wetsuit for my daughter who is 6’2” and tried the usual outlets in person and online-hopeless! Then I found the Watersports Centre which is literally around the corner from where I live. Ge... Ver mais
A empresa respondeu
Really great company. Customer support gives out fast replies with precise information on what's going on with your order. The wetsuit is top class as well! Only one I've been able to find that f... Ver mais
A empresa respondeu
Tim at the water sports centre went out of his way to complete an order for me; arranging for alternative hooks that I wanted on a Mystic harness to be supplied by the manufacturer. These had to be sw... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de kite
- Loja de artigos para esportes ao ar livre
- Escola de surfe
- Loja de surfe
- Serviço de locação de artigos para esportes aquáticos
Escrito pela empresa
The Watersports Centre - For all of your kitesurfing, SUP and winging needs.
Informações de contato
4A Solent Road, PO143LD, Fareham, Reino Unido
- 07542835125
- accounts@thewatersportscentre.com
- thewatersportscentre.com
4,9
Excelente
258 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great super quick delivery
Great super quick delivery, great comms and she who must be obeyed loves the wetsuit :-)
2 de julho de 2024
Resposta da The Watersports Centre
This is all great to hear! Thank you so much for this review, we are glad that the wetsuit was a big success!
Great product at a competitive price
Great product at a competitive price. Shipped in good sustainable packaging and dispatched quickly
21 de junho de 2024
Resposta da The Watersports Centre
Hi there,
Thank you for much for this review. We are so glad that you enjoyed the service that you received! We are also so pleased that you noticed our sustainable packaging!
All the best,
The Watersports Centre Team.
Helpful and friendly advice
Very helpful and friendly company to deal with. Offered me some great advice over the phone before recommending a product. Will definitely be going to them again when considering an upgrade.
27 de junho de 2024
Avaliação não solicitada
Resposta da The Watersports Centre
Thank you so much for this very kind review. We are very pleased that we were able to assist you!
Wishing you all the best,
The Watersports Centre Team
Resposta da The Watersports Centre
Hi Chris,
Thank you for these kind words! We are so glad that you enjoyed the experience with us.
All the very best,
The Watersports Centre Team.
Always
Always, great staff and fast delivery.
Simply the best company in that business.
Thank you
10 de junho de 2024
Resposta da The Watersports Centre
Hi Daniel,
Thank you so much for this amazing review! We are so grateful. We're very pleased that you have always enjoyed the buying experience with us.
Wishing you all the best,
The Watersports Centre Team.
Incredible service and best price out…
Incredible service and best price out there that I could find! The Watersports Centre, care and know their products and give you info without being pushy. They are turning in to my shop of choice!
10 de junho de 2024
Resposta da The Watersports Centre
Hi Deborah,
This is such a wonderful review to receive - thank you! We look forward to being able to assist you again in the future.
All the best,
The Watersports Centre Team.
Great customer service
Great customer service, I ordered the wrong size and I called them to explain they were all so helpful and made sure I received the right size.
Thank you so much!
Natalie
30 de maio de 2024
Resposta da The Watersports Centre
Hi Natalie,
It was a pleasure to be able to help. Thank you so much for this lovely review!
All the best,
The Watersports Centre Team.
Resposta da The Watersports Centre
Hi Peter,
Thank you so much for this kind review. We are pleased that you enjoyed the experience of buying with us!
All the best,
The Watersports Centre Team.
Resposta da The Watersports Centre
Hi Steve,
Thank you so much. We are glad that we were able to help and we hope that you are pleased with your new board bag!
All the best,
The Watersports Centre Team.
Resposta da The Watersports Centre
Hi Derek,
Thank you so much for this review, we really appreciate it.
We hope that you are enjoying your wing!
All the best,
The Watersports Centre Team.
Very profesional all the way through…
Very profesional all the way through despite a setback from a supplier.
14 de maio de 2024
Resposta da The Watersports Centre
Hi Nicolas,
Thank you for your patience on your order once again - and thank you for this very kind review we really appreciate it.
All the best,
The Watersports Centre Team.
Amazing customer service from George
Amazing customer service from George. He sorted out a problem with my order the same day and I received the corrected order a day later. And all with a very personal service. You can’t ask for more than that. Would highly recommend.
2 de maio de 2024
Avaliação não solicitada
Resposta da The Watersports Centre
Hi Anthony,
Thank you for being so understanding once again, we were very pleased to have been able to quickly rectify the problem for you. Thank you so much for this lovely review, we appreciate it so much!!
All the very best,
The Watersports Centre Team :)
Excellent service
Excellent service - organised changing from hook to slider in harness on a Sun. FaceTimed to check I was happy. Went way above what was expected. Thanks Tim, I love the harness :)
28 de abril de 2024
Resposta da The Watersports Centre
Hi David, thank you so much for this review, we will be delighted to let Tim know that you were pleased with the service you received.
We are really pleased to hear that you love your new harness too, a great choice!
All the best,
The Watersports Centre Team :)
Brilliant service!
I am very pleased that I ordered from this company. They worked 100%. I ordered a wetsuit and, unfortunately, the chosen model was not in stock. I was offered a new one for a very reasonable surcharge. They react quickly to requests, respond at the same day. Definitely recommend to anyone looking for water sport equipment! The guys will do everything possible to make you happy)
26 de abril de 2024
Avaliação não solicitada
Resposta da The Watersports Centre
Hi Irina,
Wow thank you so much for this lovely review! We are always so sorry when there is a stocking issue, but we are grateful for your understanding. It is a pleasure to hear that you enjoyed your experience with us!
We really appreciate this review once again!
All the best,
The Watersports Centre Team :)
Resposta da The Watersports Centre
Hi Ian,
Thank you so much for this review, we are very pleased to hear that you enjoyed your experience with us!
All the best,
The Watersports Centre Team
Resposta da The Watersports Centre
Thank you Charlie for taking time to post your comment. The Team at The Watersports Centre.
Great service
Super quick delivery. Great customer service answered my questions straight away
9 de abril de 2024
Resposta da The Watersports Centre
Hi Luke,
Thank you so much for your kind review. We are always pleased to be able to help and we are glad that the delivery was prompt too!
All the best,
The Watersports Centre Team.
necessary information on the…
All necessary information on the website. Delivery as promised.
26 de fevereiro de 2024
Resposta da The Watersports Centre
Thank you Paul, we really appreciate this review. We are glad that everything was clear and concise.
All the best,
The Watersports Centre Team.
Product not in stock
Product not in stock - drop shipped - despite showing as “in stock”..
Otherwise good communication and delivered as described.
17 de fevereiro de 2024
Resposta da The Watersports Centre
Hi Simon,
Thank you so much for leaving your review. We really appreciate any feedback, as we want to constantly keep improving our service.
This was dispatched from our suppliers based in the UK on the next working day. This is because we have a live stock link with the Ozone UK warehouse, which mirrors the exact stock they have. We made the decision to show these products as “in stock” if they are available from the UK warehouse, as we felt that this would not affect the customer experience. However we are very aware that on this occasion it has. We really appreciate your views on this. As it leads us to evaluate if this is the most transparent/affective way to show this stock.
On this occasion, your order was dispatched via Royal Mail. This service does not offer tracking unfortunately. This is disappointing, as we try extremely hard to offer clear tracking and good communication on all orders. Therefore we really are sorry about this. We have raised this with our supplier to request that all orders are always sent out with our preferred courier service, which provides prompt delivery and full tracking.
Once again thank you for this review, we have taken your thoughts on board and implanted changes accordingly.
All the best,
The Watersports Centre Team
Very pleased with the management of my…
Very pleased with the management of my order. They were very proactive and contacted me in advance to derisk my kite delivery by providing different options . Customer focused and honest.
8 de fevereiro de 2024
Resposta da The Watersports Centre
Hi Thaleia,
Thank you so much for your understanding in regards to your order! We are really pleased to hear that you have been pleased with the service that you received.
Wishing you all the best,
The Watersports Centre Team :)
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