The Zinc Group Avaliações 210

This is a horrifically hostile company.
When they Initially contact you via the phone they will be unable to articulate that they are indeed a debt collection agency, they will maintain that they are a "Contact centre"... soft language if i ever heard it.
If you are phoning me to collect a phantom debt you are not my friend so stop pretending to be.

We pay every single company we have standing orders for on time there is no need for a collection agency.

With the world of Ai and scammers phoning people demanding information will get you nowhere, and with the way your callers act - I'd be surprised if you didn't accept gift cards as a form of payment.

Very professional and attentive
Listened to me
Was no pressure
Asked if I could afford payment
Was a realy pleasant experience

Best company . Thank you for helping me sort out my bill . Very good customer service support. They actually listen and support you and make sure you are ok every step of the way

Despite blocking and reporting the number they are using, they are still leaving me voicemails and have done for a few months now.
I owe no debt with them so i have no idea why this is happening, it feel's nothing but borderline harassment and i am very tempted to look into taking legal action against this company.
I plan however to take this up with the phone provider i am with in the meantime to see if they can fully block this company as i am tired of the attempt calls zinc are trying to do.
I owe zinc nothing , no company i am with has not issued anything as i pay on time and so forth.
So this is likely a scam attempt on zinc's part and quite frankly, it is rude and disgusting and needs to stop.

I had a great experience the guy I spoke to was very helpful and explained everything he was doing

Spoken to Josh today very helpful and arranged a plan in place for me after struggling , thanks Josh

Gentleman on the phone was very helpful and very polite

Barbara. My person handling my case was empathetic and true. She dealt with my case and situation with care and respect, ( grammar incorrect ) maybe? 😂 I’m no A.I) - and Love. Credit to the company that has to have I can only imagine has very difficult situations to deal with. I respect anyone that works in that field of work. Thank you Barbara 🙏

I spoke to Ruby she explained everything clearly .she is really kind

Spoke to Josh he was very understanding and helped me out with everything.

My experience was really good the man was lovley and understanding on the phone

Chloe was very good in understanding the issue I have, her knowledge and advice was 1st class.

You’re a really nice lady, and she was really helpful thank you very much

Panna was really understand, caring and helpful.

Thank you

Scott

Very understanding over the phone, easy to talk to compared to other companies, very helpful explaining your options and helping further with your case. Very happy with customer support

Very friendly and understanding and put my mind at rest. Thank you

Good lady spoke to she were very helpful and understanding, and have empathy
Many thanks again

Chloe was extremely helpful.

Josh was respectful and understanding to my current situation. Clear construct message and polite manner.

Excellent customer service made me feel listened too. The person I spoke too was very understanding of my situation and gave me options. Very pleased with my experience.