I had such a lovely experience at Tileflair! The staff were absolutely amazing — so welcoming, friendly and genuinely helpful. They took the time to listen to what I was looking for and gave me great... Ver mais
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Veja o que dizem as avaliações
I visited Tileflair in Reading to look for kitchen floor tiles. I was approached by Alex who was extremely helpful, warm and friendly. Alex was extremely approachable and was great in explaining every... Ver mais
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Alex, and the whole team at the Reading store, have been beyond helpful from picking out tiles, grout and trim, discussing design ideas right up to ordering and returning the spare tiles at the end. I... Ver mais
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We have ordered tiles from Tile Flair Swindon on two occasions in the last few months, the second time because of the positive experience of our first visit. The staff could not have been more helpfu... Ver mais
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Detalhes da empresa
- Loja de azulejos
- Atacadista de Cerâmicas
- Loja de artigos para reforma residencial
- Loja de decoração de design de interiores
- Loja de Pisos
Escrito pela empresa
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Escrito pela empresa
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Informações de contato
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, Reino Unido
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Samples arrived promptly snd pleased…
Samples arrived promptly snd pleased with quality. Wide range to choose from snd competitively priced.
5 de agosto de 2026
Resposta da Tileflair
Thank you, Helen. We're pleased to hear your sample tiles arrived quickly and that you were happy with the quality.
It's great to know you found plenty of choice and good value across our tile range. We hope you find the perfect one for your project, and we're always happy to help if you need any advice along the way.
I ordered a couple of tile samples
I ordered a couple of tile samples. They arrived quickly and have made my choice easy. Very good service
11 de agosto de 2026
Resposta da Tileflair
Thank you for a lovely review, Madeleine. Glad hear your samples arrived quickly and helped make your decision an easy one. If you need any advice when placing your order, we're always happy to help.
Resposta da Tileflair
Thank you, Mr Graham. We're pleased to hear your sample arrived quickly. We hope it helps with your decision, and if you need any advice when you're ready to choose your tiles, we're always happy to help.
Prompt and efficient service from order…
Prompt and efficient service from order of samples to delivery of same.
10 de agosto de 2026
Resposta da Tileflair
Thank you, Michael. We're pleased to hear everything from ordering your samples to receiving them was prompt and straightforward.
We hope the samples help you find the perfect tile for your project, and we're always happy to help if you need any advice along the way.
So glad my plumber recommended Tile Flair Hedge End
So glad my plumber recommended Tile Flair at Hedge End. The guys there are so nice and helpful, but without being pushy and overwhelming. There's a great selection, and they always offered to help me take stuff to the car. The tiles look absolutely gorgeous. Very happy.
15 de agosto de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for your lovely review, Rebecca. We're happy to hear your plumber pointed you in our direction and that the team at our Hedge End showroom made you feel comfortable and supported while choosing your tiles. It's great to hear you found a fantastic selection and that the team were on hand to help without any pressure.
Most importantly, we're delighted that you love your new tiles. We hope you enjoy them for years to come.
cannot complain
cannot complain, samples arrived quickly, still trying to decide what I want.
6 de agosto de 2026
Resposta da Tileflair
Thank you, Ann. We're pleased to hear your samples arrived quickly.
Choosing the right tile is never easy when there are so many great options! Take your time, and if you'd like any advice when narrowing down your favourites, we're always happy to help.
Excellent service from the Reading shop…
Excellent service from the Reading shop very helpful and informative when we’re choosing tiles . From start to finish the service was 5 star . The delivery was great Steve was very accommodating going out of his way to help us he has been the best delivery person we have ever had can’t thank him enough as it was big order he put it nearest to the door as possible 5 out of 5 . Amazing thank you .
11 de agosto de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for your fantastic review, Joanne. We're so pleased to hear the team at our Reading showroom helped make choosing your tiles a positive experience from start to finish.
It's also wonderful to hear your delivery went smoothly. We're glad Steve could make things a little easier with such a large order. We hope you enjoy your new tiles and wish you all the best with the finished project.
Tile Flair Orders During Past Two Months
We have ordered tiles from Tile Flair Swindon on two occasions in the last few months, the second time because of the positive experience of our first visit. The staff could not have been more helpful nor more patient with our dilly-dallying, particularly Lewis, which helped us to eventually make our choices. Ordering was simple and delivery quick. Thank you to all the staff at this branch.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for this wonderful review, Glynis. We're so pleased to hear you came back to our Swindon showroom after such a positive first experience.
Choosing tiles can take time, so it's great to know the team helped make the process easier. Lewis will be so pleased to hear your feedback, and we're glad he could help you find the right tiles for your project.
It's also lovely to hear everything from ordering through to delivery went smoothly. We wish you all the best with your project and hope you love the finished result.
Resposta da Tileflair
Thank you, V Richards. We're happyto hear your samples arrived as promised and that you found our team helpful. We know how important it is to see tiles in person before making a decision, so it's great to hear everything went smoothly.
We hope the samples help you find the perfect tiles for your project, and we're here if you need any further assistance.
Good customer service and good delivery…
Good customer service and good delivery of tile samples
23 de julho de 2026
Resposta da Tileflair
Thank you, Alison. We're pleased to hear your tile samples arrived promptly and that you were happy with both the delivery and the service.
We hope the samples helped you decide, and we're always happy to help if you need any advice along the way.
Great service with a smile
Great service with a smile!
All the gang at Reading were helpful, efficient and communication was excellent. Thanks
7 de agosto de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for your review., Wendy It's great to hear the team at our Reading showroom looked after you so well. Friendly service, good communication and making the process straightforward are exactly what we aim for!
The Reading team will be so pleased to hear your feedback. We wish you all the best with your project and hope you love the finished result.
The tiles are fabulous and look great…
The tiles are fabulous and look great in my new kitchen. Quick delivery and great service.
20 de julho de 2026
Resposta da Tileflair
Thank you, Emily. We're so pleased to hear you're happy with your choice of tiles from us.
It's wonderful to know everything arrived quickly and that you received great service throughout. We hope you enjoy your new kitchen!
Resposta da Tileflair
Thank you for your feedback, Mark. We understand you previously got in touch about the tile size being approximately 0.1mm larger than expected.
Tiles are manufactured with an accepted size tolerance, so the actual dimensions can vary slightly from the nominal size stated, and the difference you highlighted falls within these standard tolerances.
Should you need any further advice or assistance, please feel free to contact us.
Unexpected charges and broken tiles
Tiles took weeks to be in stock when online it was advised they were in stick. We had to pay extra for delivery on a Saturday and tiles arrived broken so now have to pay extra for the delivery on another Saturday which wasn’t our fault.
20 de julho de 2026
Resposta da Tileflair
Thank you for your feedback, Fraya. We're sorry to hear you were unhappy with your experience.
We can see that one of the tiles on your order was a special order item, and these can take up to four weeks to arrive, as advised at the time of ordering.
We're also keen to understand the unexpected charges you've mentioned. From our records, the additional charge relates to the premium Saturday delivery service selected for the order.
We're sorry that some of the tiles arrived damaged. As soon as you've let us know, we arranged a refund for the affected items. If you'd like to discuss this further, or if there's another way we can help resolve matters for you, please don't hesitate to get in touch with us and our team will be happy to talk things through with you.
Fantastic experience from start to…
Fantastic experience from start to finish.
We found some lovely clearance tiles online at half price, went into the Bristol (Cribbs) showroom and spoke with an extremely helpful staff member, ordered a sample which arrived quickly with free postage, went back into store and double checked the measurements with the same staff, and ordered them on the day with an additional 5% discount. They were delivered quickly in a morning time window, arrived exactly half way through the morning and we were even helped inside with them by an extremely friendly and helpful courier. 5* service throughout, and we can't wait to see the end result. Many thanks Tileflair.
20 de julho de 2026
Resposta da Tileflair
Thank you for such a lovely review, Marie. It's fantastic to hear you found the perfect clearance tiles at a great price and that everything went smoothly from sample order through to delivery.
We're pleased the team at our Bristol Cribbs showroom could help along the way, and it's wonderful to hear the delivery service matched your expectations too. We hope the finished result is everything you've imagined and that you enjoy your new tiles for years to come.
Swindon Store
Convenient location for us, with a great range of tiles. Stand out service from both Lewis and Dan. Very knowledgeable and experienced which was greatly appreciated when gaining ideas for our new bathroom.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for sharing your experience, Steven. It's great to hear you found a fantastic range of tiles at our Swindon showroom and that Lewis and Dan were able to help with ideas for your new bathroom.
Our team's knowledge and experience are invaluable when bringing a project together, and we're glad they could help make the process easier! They'd be happy to hear your feedback.
Good luck with your new bathroom and hope you love the finished result.
Lewis couldn’t have been more helpful
Lewis couldn’t have been more helpful. Great services
1 de agosto de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you for this thoughtful review, Les. We're so pleased to hear Lewis at our Swindon showroom was able to help and make your experience such a positive one.
He will be so pleased to hear your feedback. We wish you all the best with your project, and we're always happy to help if you need any further advice.
Resposta da Tileflair
Thank you, Sally. We're glad to hear you found a good range of tiles to choose from and that our team were able to help. We're always happy to help if you need any further advice.
Helpful people: Beautiful tiles!
Really appreciated being able to see the range of tiles in situ. The staff were very very helpful and we absolutely love our final two choices of tiles.
16 de julho de 2026
Resposta da Tileflair
Thank you. Sally. We're so pleased you found it helpful to see the tiles displayed in a real setting, it can make choosing so much easier.
It's great to hear our team could help you along the way! We wish you all the best with your project and hope the finished result looks fantastic.
Alex at the Reading branch was…
Alex at the Reading branch was extremely helpful and the product choice was very extensive. Highly recommended.
24 de julho de 2026
Avaliação não solicitada
Resposta da Tileflair
Thank you, Jason. It's great to hear Alex at our Reading showroom was able to help. With so many options available, having the right guidance can make all the difference when narrowing down the choices!
He will be pleased to hear your feedback. We're always happy to help if you need any further advice.
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