Surbiton branch. In less than 6 months we had around as many or more different cleaners. Only one was really good but decided to leave, the rest were from decent to bad. There were very frequent last... Ver mais
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Veja o que dizem as avaliações
I have only started with Time for You, so my experience is limited to a short time. The initial discussion was useful, a clear and thoughtfully planned system. I signed up and received a call a coupl... Ver mais
Am very Happy with the Service I received from Luke Thomas regards viewing my house and assessing my needs. I will do another review once the cleaner has been towards the end of this week.
A empresa respondeu
Thank you so much for letting Amy Livingstone to help me do my housework she is brilliant, nothing is to much for her. Lovely young girl works hard to please bless her. Jade & Chelsea & CO are very h... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
All Time For You Branches Nationwide and Independently Owned. Time For You provides properly screened and vetted self-employed, part-time casual domestic cleaners to private households. The tasks performed would typically include normal household cleaning duties such as vacuuming, dusting, washing down paintwork, cleaning toilets and bathrooms (and depending on franchise areas) ironing. However it is you the client who gets to determine the tasks performed each week enabling you to get the cleaning that gives you TIME FOR YOU! We clean your home so you don’t have to! We know the value of free time. You deserve to spend quality time, whether it be golfing, shopping, reading a book or simply spending more time with your family. After all, time is finite! Life is too short to spend your free time cleaning!
Informações de contato
Reino Unido
- info@timeforyou.co.uk
- timeforyou.cleaning
4,3
Excelente
895 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Unreliable and I would not recommend
I arranged for this company to provide a cleaning service for my elderly parents who live in northern ireland. The manager Ms Magee spent almost two hours with my parents arranging the contract, unfortunately when my parents requested some assistance from her she did not respond. My parents experience has been disappointing. On only the second visit the cleaner didn't turn up at the allocated time and after waiting in for approximately an hour the cleaner had still not arrived. When my parents rang the manager ms magee, she text to say she would call and then never did. It's important to know a company and it's employees especially those providing a service to elderly parents are reliable and honest. I would not recommend this company to anyone especially those who are vulnerable.,
9 de outubro de 2026
Avaliação não solicitada
Resposta da Time For You .Cleaning
Thank you for taking the time to share your feedback. We are very sorry to hear about your parents' disappointing experience with Time For You Belfast.
We completely understand how important reliability and good communication are, particularly when arranging a cleaning service for elderly family members. We are concerned to hear that your parents felt let down, and this is certainly not the level of service we strive to provide.
We take feedback of this nature very seriously and would welcome the opportunity to look into the circumstances further. I have requested some more details from you but if you prefer please contact our Head Office team at headoffice@uk.timeforyou.cleaning so we can investigate your concerns.
Thank you again for bringing this to our attention.
Suzanne
Time For You Customer Services
Surbiton branch frequent cancellations
Surbiton branch. In less than 6 months we had around as many or more different cleaners. Only one was really good but decided to leave, the rest were from decent to bad. There were very frequent last minute cancellations and replacements. The agency was communicating in advance, but can't really trust this type of service. I need a regular cleaner. I finally cancelled and still waiting for my refund. I wouldn't recommend it unfortunately
15 de outubro de 2026
Avaliação não solicitada
Resposta da Time For You .Cleaning
Hi Marina
Thank you for taking the time to share your feedback. We are genuinely sorry that your experience with our Surbiton branch did not meet your expectations.
We completely understand that consistency and reliability are important when arranging a regular cleaning service. As our cleaners are self-employed, their availability and personal circumstances can sometimes change unexpectedly.
While we always endeavour to arrange suitable replacements promptly and keep our clients informed, we appreciate that having several different cleaners is not the experience you had hoped for.
We are pleased that you found one of your cleaners particularly good and are disappointed that we were unable to provide the long-term consistency you were looking for.
Regarding your refund, as previously confirmed, this will be processed within the 14-day time frame advised.
We genuinely appreciate your feedback and wish you all the best for the future.
Suzanne
Time For You Customer Services
I have only started with Time for You
I have only started with Time for You, so my experience is limited to a short time.
The initial discussion was useful, a clear and thoughtfully planned system. I signed up and received a call a couple of days later, from a lady who is coming to see what I'd like done.
5 de outubro de 2026
Everything has been sorted so quickly…
Everything has been sorted so quickly Ellie has been very helpful with arranging a cleaner so quickly very good communication
7 de outubro de 2026
Good Governance
Selected Time For You after reviewing several other companies because their working philosophy matched what we were looking for and we felt confident that their governance was robust. This was confirmed by very good reviews and after face to face discussion with Gill Stock their representative.
5 de outubro de 2026
Resposta da Time For You .Cleaning
Thank you so much for your thoughtful review!
We're delighted that Time For You stood out to you and that our approach and values gave you confidence in choosing us.
It's lovely to hear that your meeting with Gill who owns Time For You Fylde Coast reinforced this.
We really appreciate you taking the time to share your experience and look forward to providing you with a fantastic service!
Suzanne
Time For You Customer Services
Lasts are awesome at company helpful…
Lasts are awesome at company helpful and friendly excellent at there job glad I became a customer
6 de outubro de 2026
As this was a first visit I would like…
As this was a first visit I would like to leave commenting until I have another visit. The cleaner was lovely.
5 de outubro de 2026
Resposta da Time For You .Cleaning
Dear Ms Farmer
Thank you for taking the time to leave us a review!
We're so pleased to hear that you've had a positive first experience and that you're happy with your cleaner.
Nathan and the team in Maidstone really appreciate your feedback, and we look forward to hearing how you get on with your future cleans!
Suzanne
Time For You Customer Services
Resposta da Time For You .Cleaning
Thank you so much for your lovely review!
We're delighted to hear that you've found our service easy to use and that you've had such a positive experience.
We really appreciate your kind words and thank you for choosing Time For You Northern Ireland!
Suzanne
Time For You Customer Services
Very straight forward process
Very straight forward process, Dan was very helpful and explained everything perfectly!
2 de outubro de 2026
Resposta da Time For You .Cleaning
Hi Simon
Thank you so much for your lovely review! We're delighted to hear that Dan made the whole process straightforward and took the time to explain everything clearly.
We really appreciate your kind words and hope you enjoy your cleaning service with Time For You Worthing!
Suzanne
Time For You Customer Services
Am very Happy with the Service I…
Am very Happy with the Service I received from Luke Thomas regards viewing my house and assessing my needs. I will do another review once the cleaner has been towards the end of this week.
5 de outubro de 2026
Resposta da Time For You .Cleaning
Thank you so much for your lovely review!
We're delighted to hear that Luke has made such a positive first impression and taken the time to understand your cleaning needs.
We hope you're just as happy with your cleaner and look forward to hearing how your first clean goes!
Suzanne
Time For You Customer Services
Friendly warm and very lovely lady
2 de outubro de 2026
Resposta da Time For You .Cleaning
Thank you so much for your lovely review!
We're delighted to hear you've had such a warm and friendly experience with Lorraine and the team at Time For You Northern Ireland.
Your kind words really mean a lot to us!
Suzanne
Time For You Customer Services
Very helpful
Very helpful, took note of what our cleaning needs were. Explained how Time-for-you operates. Looking forward to starting our regular fortnightly cleaning sessions starting on 7 October 2026. Margaret
2 de outubro de 2026
Resposta da Time For You .Cleaning
Hi Margaret,
Thank you so much for your lovely review! We're delighted to hear that Stephen was so helpful and took the time to understand your cleaning needs and explain how Time For You works.
We hope your first clean went well and that you enjoy having a lovely clean home every fortnight!
Best wishes,
Suzanne Time For You Customer Services
DO NOT BOOK
haven't even sorted the cleaning but the customer service booking in vetting days nd cancelling hour before by a man called nathan very appealing
25 de setembro de 2026
Avaliação não solicitada
Resposta da Time For You .Cleaning
Thank you for your feedback. We’re sorry to hear that you were unhappy with your experience.
Having spoken with Nathan, our understanding is that he simply contacted you to ask whether it would be possible to reschedule your registration meeting. We’re sorry if this caused any inconvenience or frustration, as this was certainly not the intention.
We always aim to provide a friendly and professional service from the very first point of contact and are disappointed that, on this occasion, you felt your experience fell short of this.
Suzanne
Time For You Customer Services
Great
In any line of work you need care and love. This company from Lourraine to Michelle had it. Proper people. Proper service. No doubts. Get them. You won't regret it.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Time For You .Cleaning
Hi Jonathan
Thank you so much for such a wonderful review! 😊
It’s fantastic to hear how happy you’ve been with the service from Lorraine and Michelle. We absolutely love your words “proper people, proper service”, that really does mean a lot to us!
Thank you for your recommendation and for choosing Time For You.
Suzanne
Time For You Customer Services
Resposta da Time For You .Cleaning
Dear Mrs Williamson
Thank you for your lovely review!
We’re so pleased to hear that you’ve received excellent service and are happy with your cleaner. Jamie and the Time For You King’s Lynn team really appreciate your feedback.
Thank you for choosing Time For You!
Suzanne
Time For You Customer Services
From first contact with Nick & Naomi
From first contact with Nick & Naomi, to the great service I have received, everything has run smoothly. A cleaner was with us within a week, the clean is done to my high standards, and I know I can contact the company and get a very quick response. Highly recommend.
1 de setembro de 2026
Avaliação não solicitada
Resposta da Time For You .Cleaning
Hi Anne
Thank you so much for your lovely review!
It’s fantastic to hear that everything has run so smoothly from your very first contact with Nick and Naomi, and that you were matched with a cleaner so quickly.
We’re especially pleased to hear that your cleaning is being completed to your high standards and that you feel you can always rely on Nick and Naomi for a quick response when needed.
Thank you for recommending Time For You Blackburn, we really appreciate it!
Suzanne
Time For You Customer Services
Prompt response and very friendly and…
Prompt response and very friendly and helpful people.
1 de setembro de 2026
Resposta da Time For You .Cleaning
Hi Elizabeth
Thank you so much for your lovely review! 😊
We’re delighted to hear that you received such a prompt, friendly and helpful service from the Time For You Fife team.
We really appreciate you taking the time to share your experience and hope you continue to be very happy with the service!
Suzanne
Time For You Customer Services
Absolutely appalling service
Absolutely appalling service. Cleaner was good at her job but showed up a handful of times over a period of months. Every week was a different excuse. The company did zero management of the situation. Eventually we cancelled the service and have yet to receive the refund that was agreed for the advance payment. We now have a lovely, reliable cleaner we found ourselves. Would never recommend this service to anyone.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Time For You .Cleaning
Hi Caitlin
We’re very sorry to hear that you were disappointed with your experience.
Unfortunately, despite our best efforts to arrange suitable replacements, a number of cleaners did not work out, and we completely understand how frustrating the lack of consistency must have been for you.
A refund was agreed, including the one-month notice period, and we can confirm that this has now been sent to your account. There was a short delay while we waited to receive the bank details needed to process the payment, and we apologise for any inconvenience caused.
We’re sorry that we weren’t able to provide the reliable, consistent service you were looking for, but we’re pleased to hear that you have now found a cleaner who is working well for you and wish you all the best.
Suzanne
Time For You Customer Services
I've been working with Time for You…
I've been working with Time for You Blackburn with Darwen for about six months now, and it's been brilliant from the start! Nick and Naomi are fantastic to work with. Unlike other companies I’ve tried in the past, they actually have plenty of steady work for me and there’s more if I want it! The hours are flexibile and I can work around school. As a self-employed cleaner it’s great having them find clients for me. Also if I ever need time off, they sort out cover for my clients. On top of that their communication is fantastic. They are supportive, reassuring, and always on the other side of the phone when I need them :)
9 de setembro de 2026
Avaliação não solicitada
Resposta da Time For You .Cleaning
Hi Heather
Thank you so much for such a lovely review! 😊
It’s fantastic to hear how much you’ve enjoyed working with Nick and Naomi over the past six months and, in particular, that you’ve been able to enjoy plenty of steady work while still having the flexibility to fit it around school and family life.
Nick and Naomi work really hard to support the self-employed cleaners they introduce to clients, so they’ll be delighted to hear your kind words about their communication and support.
Thank you for being part of the Time For You Blackburn!
Suzanne
Time For You Customer Services
Resposta da Time For You .Cleaning
Thank you for taking the time to leave your feedback. We’re very sorry to hear about your experience with Time For You Thames Valley and apologise for any inconvenience or frustration caused.
Unfortunately, due to ill health, the franchisee who operated the Thames Valley area has now had to terminate their franchise. We appreciate that this does not change the experience you had, but we hope it provides some context around the circumstances.
We’re sorry that we weren’t able to provide the level of service we would normally expect and wish you all the very best.
Suzanne
Time For You Customer Services
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