Truegrace Avaliações 

Super quick delivery and gorgeous products as expected

Products are beautiful. I received them in the expected timeframe and they were well packaged.

Everything from start to finish - very efficient service as usual.

Lovely products, good communication and quick delivery. However the products I like the most are always out of stock and I end up having to buy them elsewhere. I would prefer to buy direct from True Grace, but this happens too frequently unfortunately.

I was kept informed when the product came back into stock.It was sent very and was every bit as good as described.I will be buying again.

Lovely product, delivered on time

very bad customer service. As everyone else has mentioned great product, but very bad customer service, ignored, product damaged furniture and was told to just wash it off. I was not looking for anything in compensation but an apology would have gone a long way. I will not be using going forward, shame they employ such rude people.

Just love the smell of our room Defuser x makes me feel so calm and comfy x going nowhere else x

I bought the Black Lily diffuser - Beautiful fragrance. touch of luxury. I love the glass bottle. It looks great.

Smells good

Candles retain perfume throughout the burn and burn to the bottom.

Speedy transaction, lovely product

Great ethical company, fabulous fragrances.

Good, quick service. Received items in a very timely manner.

Lovely, quality products. Very quick delivery. Lovely company to have purchased from. Will definitely use them again in the future. Thank you TG 😄

The true grace Amber diffuser smells lovely.
I wouldn’t recommend the oud hand wash and crème smell is poor and the handcreme doesn’t make a difference.
I wouldn’t recommend it.

Great products - but their customer service is dreadful. I emailed about a faulty product - and received no reply, then politely nudged and again, no reply. At best: unhelpful, at worst: plain rude.

I am rating a recent experience which is what the review requests. The True Grace products are absolutely beautiful but the customer service in my recent exchange was incredibly disappointed. I had a large and expensive four wick candle glass bowl crack completely. I was told that the item was no longer available snd that it had been, I would have been sent a replacement. As it wasn’t, I was offered a 10% off my next purchase. Unbelievable! Didn’t even sent a ‘small single wick’ replacement. Very poor.