I ordered the micro needling kit it came to 109.00 they sent a tracking email but any time I tried to see where package was it didn’t have details to track. So I emailed customer service because it ha... Ver mais
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Veja o que dizem as avaliações
Ordered a Microlift System and immediately noticed the shipping address was wrong. Have emailed multiple times to correct and have received no response from support. Can’t tell if the product has ship... Ver mais
A empresa respondeu
I ordered their micromeedling system but after receiving it I realized their needles weren't hollow, so I decided to send it back. I filled out the return portal information, because you can't send i... Ver mais
A empresa respondeu
The micro-infusion system has become my favorite skincare tool. It’s gentle, effective, and delivers visible results. My skin looks smoother, and the fine lines are much less noticeable. The website m... Ver mais
A empresa respondeu
1,3
Muito Ruim
180 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I ordered the micro needling kit it…
I ordered the micro needling kit it came to 109.00 they sent a tracking email but any time I tried to see where package was it didn’t have details to track. So I emailed customer service because it had been a month they tried saying it was delivered but it had never been delivered. And then tried charging my card an additional two times. And now haven’t heard anything back from them.
12 de outubro de 2026
Avaliação não solicitada
Never RECIEVED my ORDER
Never RECIEVED my ORDER! Send it back? I never got it? Can’t call company can’t track better return my 48.00 now
2 de outubro de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hello Bobbie,
We’re truly sorry to hear that you haven’t received your order. We’d like the opportunity to look into this and help resolve the issue as quickly as possible.
Kindly check your email's inbox with a subject "TrustPilot Priority" as we shared an update about your order.
We appreciate your patience and apologize for the inconvenience caused. We look forward to making this right for you.
Kind regards,
TryGlamory
Tryglamory return nightmare
I ordered their micromeedling system but after receiving it I realized their needles weren't hollow, so I decided to send it back. I filled out the return portal information, because you can't send it back without the RMA number which customer support is supposed to give you after filling out the form in their return portal. Isent pictures proving the product was unopened, unused and still sealed, along with the order number. It then went to a sorry we can't come to an immediate resolution page which told me to contact customer service. I did and was then sent another link to the portal page. I then filled it out again and the same result! This has been going on for 6 attempts, only to keep getting the run around! They take 2-3 days between each response, so it's apparent they are trying to run the 30 day return limit out! I contacted Paypal to get involved since I did everything they requested and it's currently under review! The fact you can't send it back without the RMA number is ridiculous!
10 de setembro de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hello Nikki,
We apologize for the frustration and inconvenience you’ve experienced with our return process. We understand how disappointing it is to make multiple attempts to submit a return request without receiving a resolution.
This is not the experience we want our customers to have, and we take your feedback regarding the return process and communication seriously. We would appreciate the opportunity to review your case and help resolve this matter as quickly as possible. Please email us your order number with the a subject line: "Trustpilot Resolution"
Best regards,
TryGlamory
Ghost customer service
Ordered a Microlift System and immediately noticed the shipping address was wrong. Have emailed multiple times to correct and have received no response from support. Can’t tell if the product has shipped and am most likely just out $108. Poor customer communications and feel like I’ve been scammed.
27 de setembro de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Matt,
We’re sorry to hear about the difficulty you experienced reaching our support team regarding your shipping address. We understand how important it is to have your order delivered to the correct address.
We’d like to look into your order and shipping status directly and help make sure this is properly addressed. Please email us with the subject "Priority- Trustpilot" so we can properly assist you.
Thank you!
Best regards,
TryGlamory
TryGlamory Gets a BIG FAT ZERO
I decided not to continue my subscription after I received the product, per their policy I reached out to TryGlamory via email after their 20-day wait period. They sent me an email with a link to their Subscription Portal so I could "manage" my subscription. The Portal didn't work. In the event the Portal didn't work, they included a 2nd link in the email to a Form which they asked me to fill out and submit, which I did. It didn't work. In the event the Portal and Form method didn't work, they asked me to email their customer service with my cancellation request, which I did--six times. No response. EVER! I called my bank to block any more subscription charges. If I can't trust their business practices, why am I trusting their product? It's not even FDA approved. I would give Zero for my experience if I could. Ladies and gentlemen: save your time and money... and a lot of trouble.
25 de setembro de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Jane,
Thank you for sharing your experience. We understand your concerns regarding the subscription cancellation process and the difficulty you experienced with the available cancellation options.
Our subscription can be canceled through the Subscription Portal, and we also provide a cancellation form and customer support as alternative options. We’re sorry to hear that you experienced difficulties with these options and that your emails did not receive the response you expected.
Regarding your comment about FDA approval, Glamory products are cosmetic products and are not marketed as FDA-approved medical devices or medications. Cosmetic products generally do not undergo the same FDA premarket approval process as drugs or medical devices.
We’d appreciate the opportunity to review your account and the cancellation requests you mentioned so we can verify the timeline and ensure the subscription status is properly addressed. Please contact us with a subject line "Trustpilot Priority" so our team can look into this further.
Best regards,
Gin
TryGlamory
If I could give it zero stars I would
If I could give it zero stars I would. This is a scam and a ripoff
3 de setembro de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Laura,
We’re sorry to hear that you feel this way. We take concerns like this seriously and would like the opportunity to look into what happened with your order and make sure you receive the appropriate assistance.
Please reach out to us with a. subject line "Trustpilot Priority", so we can review your account and help resolve your concerns.
Best regards,
Gin
TryGlamory
TryGlamory seems to be set up to scam…
TryGlamory seems to be set up to scam you. I ordered on the 23rd of August on a Sunday. Saw there was 2 charges. They lied about getting back to me by phone. I emailed them and they said they could not refund because it was already sent. Seems like they have canned responses. It is September 15th no refund. I disputed it through my payment origin. PayPal. Paypal was with me till Glamory sent them 2 tracking numbers, they sent it in one package. (International Fraud???) Paypal closed the disputes in favor of the Seller. As I said. They are set up to decieve.
23 de agosto de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Marion,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.
We’d like to clarify that seeing multiple tracking numbers does not necessarily mean that multiple packages were shipped, as tracking information can vary depending on the fulfillment and delivery process.
Our support team is always available to review order concerns, including questions about cancellations, refunds, and returns. Once an order has entered the shipping process, cancellation options may be limited, but our team can provide the appropriate next steps.
For privacy reasons, we’re unable to discuss specific order or payment details publicly. We’d be happy to review the situation directly and address any remaining concerns. Please email us at info@tryglamory.com with the subject line "Trustpilot Review- Marion"
Best regards,
TryGlamory Customer Care
If I could give 0 stars I would
If I could give 0 stars I would. I ordered one product and paid 72 dollars. I did not subscribe, and I made sure that I wasn't subscribed. Now, TryGlamory has tried to take an additional 72 dollars from my bank account 6 more times. DO NOT ORDER FROM THESE SCAM ARTISTS. Also, if TryGlamory responds to this, I have emailed every email you have to no avail. Please don't act like you are trying to fix this. I will be reporting to the BBB.
1 de setembro de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Marie,
We’re sorry to hear about your experience. We understand your concern regarding the additional attempted charges.
We’d like to clarify that we are reviewing your account and subscription history to determine exactly what occurred. We do take concerns regarding unwanted orders or charges seriously and want to make sure the account is properly addressed.
Can you please email us with a subject "Trustpilot Review" so that we can prioritize your concern.
Best regards,
TryGlamory Care
Don’t believe anything this company…
Don’t believe anything this company tells you, scammers, they rip you off
8 de setembro de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Ineke,
We’re sorry to hear that you feel this way. We take concerns about orders and customer experiences seriously and would appreciate the opportunity to look into what happened.
Please reach out to our support team with the subject "Trustpilot Review" we can review your account and work toward resolving your concerns.
Best regards,
TryGlamory Customer Care
I waz about to push the purchase button…
I waz about to push the purchase button with my finger telling to wait/hold up...go look this up! I did. Multiple places including youtube. Im so glad I my internal finger vibes saved me from a bif ole rip off! I cannot say it doesnt work but I feel the need ti TRY to warn others who dont research first. Been scammed too many times.
29 de agosto de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Jennifer,
Thank you for taking the time to share your thoughts. We completely understand wanting to do your research before making a purchase, especially if you’ve had bad experiences with other companies in the past.
We’re sorry to hear that your research left you feeling this way about Glamory. We always encourage customers to look into a product, read reviews, and make the decision that feels right for them.
While we respect your decision not to purchase, we’d also be happy to answer any specific questions you may have about our products, ingredients, how the Micro Infusion system works, or our policies. We believe customers deserve clear and honest information before making a purchase.
Please email us at info@try-glamory.com so we can assist you further with a subject your name - Trustpilot Resolution.
Thank you again for sharing your concerns, and we wish you all the best.
Best regards,
Regine
Glamory doesn’t work, and impossible to cancel or return
The company claims I bought a subscription, which I did not. Their U.S. phone number listed is not a working number. The product, which ships from China, does not work and I can’t get a refund
22 de julho de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi KC,
We’re sorry to hear about your experience. We understand your concerns regarding the subscription and refund. We’d be happy to look into your order and account details to help clarify what happened and address any outstanding concerns.
Please email us at info@try-glamory.com so we can assist you further with a subject your name - Trustpilot Resolution.
Thank you again for sharing your concerns, and we wish you all the best.
Best regards,
Regine
TryGlamory.com showed up
TryGlamory.com showed up on my computer. They were promoting the Microlift System box in a plastic envelope which was left on my front porch. I did not use any of the TryGlamory products because I knew the product was not what I needed or wanted.
I want you to return the full $114.48 immediately!
The plastic envelope showed it was From: Shenzhen Quianhal Wanb, Express Supply Chain,LTD,
2452 Gillingham circle, Thousand oaks, CA 91362 US
Tracking #:4C005349916US Weight: 0,182 KGS
Customer: 40 Reference# WNBAA0486802133YQ JFK uniuni DCA-5 016
Please keep me updated regarding this return!!
3 de agosto de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Bonnie,
Thank you for sharing your feedback. We understand that you did not intend to keep the products and would like to have the matter resolved.
We'd be happy to assist you with the return process. Please reach out to our support team with your order number or the email address associated with the purchase, and we can provide the appropriate return instructions.
Once the return is received and processed, we'll be able to assist with the applicable refund.
Thank you for giving us the opportunity to assist you.
Kind regards,
Glamory Support
This company Does Not Exist
Early Monday Morning there were 4 charges from tryglamorly.com to my bank. The only way to contact them is through email or chat- they respond by saying someone will get back to you shortly, but no one ever does.
I've noticed that the response letters from try Glamorly.com are the exact same answer - verbatim - EVERY TIME. They say that it doesn't meet the standard that they intend to provide, but this is EXACTLY what they intend to do. TrustPilot has shut them down because there is no way to reach them, their 'responses' are fraudulent and there is no building, company, phone number registered in the US. They are located in China and staffed by lying idiots.
Kathie R.
20 de julho de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hello Kathie,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience has left you feeling this way.
We take reports of multiple charges very seriously and would like the opportunity to investigate what occurred. Without reviewing your account, we can't determine whether the transactions were completed charges, duplicate orders, or temporary bank authorizations.
We also apologize if our responses felt impersonal. While we do use templates to ensure customers receive consistent and accurate information, every case is individually reviewed by a member of our support team. We understand how important timely and personalized communication is, and we're always working to improve.
If your concern has not yet been resolved, please reply to your existing support email or contact us at info@tryglamory.com with your order number so we can review your account and assist you further.
We appreciate your feedback and the opportunity to address your concerns.
Kind regards,
Glamory Support Team
This is a scam
This is a scam. If I could give zero stars I would. I’ve asked repeatedly to cancel and I get an automated response that i need to check my subscription in my account. However, the subscription link doesn’t work. I’ve been in a loop for a month trying to cancel and NOT have anything automatically charged. This is starting to feel fraudulent. DO NOT PURCHASE! You will never be able to get resolution.
21 de julho de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hello Our Valued Customer,
We're truly sorry to hear about your experience, this is absolutely not the level of service we aim to deliver. It sounds like your cancellation request wasn't handled properly, and we'd love to fix that immediately.
Could you please email our Resolution Team at info@tryglamory.com with the subject line "Trustpilot Review – Refund Priority"?
I will personally review your order today and make sure this is resolved within 24 hours.
Best regards,
TryGlamory
I haven’t even received my first order…
I haven’t even received my first order and have asked to cancel numerous times. Order is not trackable coming from China! They have now sent a second order! I just want to cancel everything! Not interested in it at all at this point! Their customer service sucks! Beware!
20 de julho de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Terry,
We're truly sorry to hear about your experience, this is absolutely not the level of service we aim to deliver. It sounds like your cancellation request wasn't handled properly, and we'd love to fix that immediately.
Could you please email our Resolution Team at info@tryglamory.com with the subject line "Trustpilot Review – Refund Priority"?
I will personally review your order today and make sure this is resolved within 24 hours.
Best regards,
TryGlamory
No ability to cancel subscription that I did not sign up for
This company says you can manage your subscription, but when you login to get to the page to cancel, it says there is no email with that email address, but they seem to get the notices of what is headed your way in delivery. No way to reach them by phone so disputed credit card is option but that does not reap any benefit. Frustrated and needing to cancel!
4 de maio de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Mabel,
We're truly sorry to hear about your experience, this is absolutely not the level of service we aim to deliver. It sounds like your concern wasn't handled properly, and we'd love to fix that immediately.
Could you please email our Resolution Team at info@tryglamory.com with the subject line "Trustpilot Review – Priority"?
I will personally review your order today and make sure this is resolved within 24 hours.
Sincerely,
TryGlamory
I purchased their product and within…
I purchased their product and within days requested return information. I returned the unused product in the same packing that it was received with the return label that i was given. I have been waiting for nearly three weeks for my refund. Their customer service practices are very poor! Do not purchase from this company if you have any doubts!
10 de junho de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Patricia,
We're truly sorry to hear about your experience, this is absolutely not the level of service we aim to deliver. It sounds like your concern wasn't handled properly, and we'd love to fix that immediately.
Could you please email our Resolution Team at info@tryglamory.com with the subject line "Trustpilot Review – Priority"?
I will personally review your order today and make sure this is resolved within 24 hours.
Sincerely,
TryGlamory
This has been a nightmare trying to get…
This has been a nightmare trying to get ahold of this company I ordered a 3 month supply to see how it worked and get charged over $115 per month and get another 6 week supply I have emailed and called every number o can find for over a month and no response I’ve tried to return and cancel my bank advised me to cancel my debit card and get another one
1 de julho de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Chris,
We're truly sorry to hear about your experience, this is absolutely not the level of service we aim to deliver. It sounds like your concern wasn't handled properly, and we'd love to fix that immediately.
Could you please email our Resolution Team at info@tryglamory.com with the subject line "Trustpilot Review – Priority"?
I will personally review your order today and make sure this is resolved within 24 hours.
Sincerely,
TryGlamory
I'm so disappointed in this company the…
I'm so disappointed in this company the return and refund have been a nightmare. Its been more than 25 business days and its like they don't want to give me my refund. On top of ONLY email communication is crazy. They don't get back to you till 3 or 5 days later. They want to do anything they can so they don't refund you. I had to pay for return shipping a a hastle that was because I need a RMA code to be able to send the product back. My husband said lesson learned. Next time buy from Amazon its more money but with out the headache. Do yourself a favor and don't buy from this company product don't work anyway. Even the reply from them here is the same for everybody because its a BOT REGINE IS A BOT. I SEE ANOTHER LAWSUIT COMING FOR THEM
25 de junho de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Brenda,
We're truly sorry to hear about your experience, this is absolutely not the level of service we aim to deliver. It sounds like your request wasn't handled properly, and we'd love to fix that immediately.
Could you please email our Resolution Team at info@tryglamory.com with the subject line "Trustpilot Review – Refund Priority"?
I will personally review your order today and make sure this is resolved within 24 hours.
– TryGlamory Team
There are thieves
There are thieves. They took my daughter's money but haven't delivered the products. They use AI (regine) in emails, so there is NEVER a HUMAN. We have filed a lawsuit against them for theft. We have reported them to the Better Business Bureau the police and to YELP. DO NOT USE THEM.
1 de junho de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hello!
We're really sorry to hear about your experience — this isn’t the standard we hold ourselves to. It sounds like your request wasn’t handled properly, and we want to make this right immediately.
Could you please reach out to our Resolution Team at info@tryglamory.com with the subject line “Trustpilot Review – Priority Case”? We’ll personally handle concern within 24 hours.
Thank you for your patience — we’ll make sure this is resolved fast.
– TryGlamory
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