I ordered the micro needling kit it came to 109.00 they sent a tracking email but any time I tried to see where package was it didn’t have details to track. So I emailed customer service because it ha... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ordered a Microlift System and immediately noticed the shipping address was wrong. Have emailed multiple times to correct and have received no response from support. Can’t tell if the product has ship... Ver mais
A empresa respondeu
I ordered their micromeedling system but after receiving it I realized their needles weren't hollow, so I decided to send it back. I filled out the return portal information, because you can't send i... Ver mais
A empresa respondeu
The micro-infusion system has become my favorite skincare tool. It’s gentle, effective, and delivers visible results. My skin looks smoother, and the fine lines are much less noticeable. The website m... Ver mais
A empresa respondeu
1,3
Muito Ruim
180 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have tried calling and emailing to…
I have tried calling and emailing to cancel any further orders. I am getting no response. I just received a box of serum that I did not order! I am trying to cancel but I keep getting oders@!
2 de junho de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Wendy,
We're really sorry to hear about your experience — this isn’t the standard we hold ourselves to. It sounds like your request wasn’t handled properly, and we want to make this right immediately.
Could you please reach out to our Resolution Team at info@tryglamory.com with the subject line “Trustpilot Review – Priority Case”? We’ll personally handle concern within 24 hours.
Thank you for your patience — we’ll make sure this is resolved fast.
– TryGlamory
This company is fraud and will keep charging you
They keep sending me more product and i have emailed MANY times saying i did not order a subscription and i do not want more of their product but they NEVER respond and i keep getting charged. There is no phone number for them to call so the only option is the email that nobody ever responds from. I have had to send a dispute of charges to my credit card company at this time. This is not a quality company.
28 de abril de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Julie,
We're really sorry to hear about your experience — this isn’t the standard we hold ourselves to. It sounds like your request wasn’t handled properly, and we want to make this right immediately.
Could you please reach out to our Resolution Team at info@tryglamory.com with the subject line “Trustpilot Review – Priority Case”? We’ll personally handle concern within 24 hours.
Thank you for your patience — we’ll make sure this is resolved fast.
– TryGlamory
Don't buy
Don't buy. Bad customer service. The only way to contact them is by email, and they do not respond back to you. I wanted to return what I ordered and they never got back to me, so I essentially ate nearly $150. My account says I don't have a subscription, as I sent an email asking them to cancel my subscription. I received an email and receipt from PayPal that they have charged me again. I have not had time yet to contact them as their response instructed me to do. I didn't think I would be charged again. I had to go to my credit card company to get my money back.
2 de maio de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Cheryl,
We're really sorry to hear about your experience — this isn’t the standard we hold ourselves to. It sounds like your request wasn’t handled properly, and we want to make this right immediately.
Could you please reach out to our Resolution Team at info@tryglamory.com with the subject line “Trustpilot Review – Priority Case”? We’ll personally handle concern within 24 hours.
Thank you for your patience — we’ll make sure this is resolved fast.
– TryGlamory
TRY GLAMORY--DO NOT TRY EVER!!!
I ordered a microinfusion system from this company. It has been over three weeks and there is still no evidence or tracking for a shipment. I have contacted them several times to find out what is the problem and received no response. I did, however, receive an emal on how to use the system--which, of course, is moot as there is no system to use. At this point, with no response, I must believe that this is, in fact, a scam and will report their failure to respond or send product.
And, furthermore, I note that others who have posted reviews have an answer from the company within 24 hours--it has been 4 days and nothing. So, that should answer any additional questions as to the due diligence that this company uses. No product, no response, no nothing.
6 de maio de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Marilyn,
We're really sorry to hear about your experience — this isn’t the standard we hold ourselves to. It sounds like your request wasn’t handled properly, and we want to make this right immediately.
Could you please reach out to our Resolution Team at info@tryglamory.com with the subject line “Trustpilot Review – Priority Case”? We’ll personally handle concern within 24 hours.
Thank you for your patience — we’ll make sure this is resolved fast.
– TryGlamory
DO NOT ORDER FROM THIS COMPANY!
DO NOT ORDER FROM THIS COMPANY!
This company is a fraud! I attempted to cancel an order seconds after it accidentally went through. I have over 15 emails trying to cancel it yet they sent it to me weeks later. I returned it on my own dollar and they not only have not refunded me, they are SENDING another one. I am telling you all of the reviews on their website are fake and they are not sending you a legitimite product. Google them and you will see! BEWARE! DO NOT ORDER!
29 de abril de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Deanna,
We're really sorry to hear about your experience — this isn’t the standard we hold ourselves to. It sounds like your request wasn’t handled properly, and we want to make this right immediately.
Could you please reach out to our Resolution Team at info@tryglamory.com with the subject line “Trustpilot Review – Priority Case”? We’ll personally handle concern within 24 hours.
Thank you for your patience — we’ll make sure this is resolved fast.
– TryGlamory
Very deceptive ordering scam
Very deceptive ordering scam. They make you sit through a video before clicking an order button. I did not click and still got charged. I sent emails to cancel the same day yet no reply. I also sent an inquiry to my credit card company to dispute this charge. Do not order from this company and learn from my mistake.
25 de abril de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hello Diana,
We're really sorry to hear about your experience — this isn’t the standard we hold ourselves to. It sounds like your request wasn’t handled properly, and we want to make this right immediately.
Could you please reach out to our Resolution Team at info@tryglamory.com with the subject line “Trustpilot Review – Priority Case”? We’ll personally handle concern within 24 hours.
Thank you for your patience — we’ll make sure this is resolved fast.
– TryGlamory
My credit card was charged $659.88 for…
**UPDATE**
I replied to customer service yesterday as requested by Glamory. 24 hours later and still no response but, I received emails saying they shipped all the orders I didn’t order. I have contacted my credit card company and disputed the charges. Hopefully I will be sent a label to send their products back!
My credit card was charged $659.88 for 5 orders and 1 add on order. It should have been $108.00. I only made it to the end of 1 order and later found all the charges on my card. This website is set up to get your credit card info and then overcharge you. No response has been made to my calls or my emails regarding this problem. I was so excited to try this product, now I just feel scammed like all the others I see having this same issue.
9 de abril de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Bridgid,
We're really sorry to hear about your experience — this isn’t the standard we hold ourselves to. It sounds like your request wasn’t handled properly, and we want to make this right immediately.
Could you please reach out to our Resolution Team at info@tryglamory.com with the subject line “Trustpilot Review – Priority Case”? We’ll personally handle concern within 24 hours.
Thank you for your patience — we’ll make sure this is resolved fast.
– TryGlamory Team
BEWARE of this company if you are…
BEWARE of this company if you are researching product. I was looking into it but changed my mind before confirming any purchase and left the site. They still went ahead and charged me for 2 kits which I have no idea how that even came about, never mind that I didnt even click the complete order button...waiting for answers
29 de março de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Bonnie,
We're really sorry to hear about your experience — this isn’t the standard we hold ourselves to. It sounds like your request wasn’t handled properly, and we want to make this right immediately.
Could you please reach out to our Resolution Team at info@tryglamory.com with the subject line “Trustpilot Review – Priority Case”? We’ll personally handle concern within 24 hours.
Thank you for your patience — we’ll make sure this is resolved fast.
– TryGlamory Team
I tried to cancel my subscription and…
I tried to cancel my subscription and was told I would not be allowed to cancel until a 20 day wait period after ordering had elapsed. Their site claims you can cancel at any time, no questions asked. The 20 day wait period is also not mentioned in their Terms and Conditions. Customer Service has refused several requests for cancellation. I do not recommend buying from this Company.
23 de março de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Skraskey,
We're really sorry to hear about your experience — this isn’t the standard we hold ourselves to. It sounds like your request wasn’t handled properly, and we want to make this right immediately.
Could you please reach out to our Resolution Team at info@tryglamory.com with the subject line “Trustpilot Review – Priority Case”? We’ll personally handle concern within 24 hours.
Thank you for your patience — we’ll make sure this is resolved fast.
– TryGlamory Team
Overcharged for products not ordered
Their website added items & charge my card for three orders, when I only order one item. I never received the products & they told me they refunded. Now they are charging again for three items I never ordered. I emailed them & they said I had subscribed to auto renewal. Credit card won't refund if over 30 days. So Glamory just kept dragging me along until ti.e was up.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hi Rhonda,
We're really sorry to hear about your experience — this isn’t the standard we hold ourselves to. It sounds like your request wasn’t handled properly, and we want to make this right immediately.
Could you please reach out to our Resolution Team at info@tryglamory.com with the subject line “Trustpilot Review – Priority Case”?
We’ll personally handle concern within 24 hours.
Thank you for your patience — we’ll make sure this is resolved fast.
Best regards,
Glamory Support Team
Bogus support
As soon as I ordered the product I changed my mind and tried to cancel my order order. There was no way to contact the company. The customer contact email was bogus.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hello Jenny,
We’re very sorry to hear about your experience, and we truly regret the frustration this caused. Our intention is always to make it easy for customers to reach us, and we apologize if our contact information did not work for you at that time.
We would really like the opportunity to look into your order and help resolve this for you. Please contact us directly at info@tryglamory.com with your order number, and our team will assist you as soon as possible.
Thank you for bringing this to our attention—we appreciate the feedback as it helps us improve.
— Glamory Team
A Miracle for My Skin
I’ve been using the micro-infusion system for a month, and the results are amazing. My skin feels firmer, and the fine lines around my eyes and mouth have softened. It’s so easy to use, and I love how quickly the serum absorbs. The website was clear and easy to navigate, and shipping was fast. I’m excited to keep using this and see even more improvement.
16 de janeiro de 2026
Avaliação não solicitada
Resposta da TryGlamory
Thank you so much for your wonderful review, Remi! We’re thrilled to hear that you’re seeing results and enjoying the ease of use of our micro-infusion system. Your kind words about our website and shipping mean a lot to us too.
We can’t wait for you to continue your journey with Glamory and see even more improvements. Thank you for sharing your experience!
Tighter Skin, Brighter Complexion
The micro-infusion system has become my favorite skincare tool. It’s gentle, effective, and delivers visible results. My skin looks smoother, and the fine lines are much less noticeable. The website made it easy to order, and my package arrived without any issues. I can’t wait to continue using this product.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da TryGlamory
Thank you so much for sharing your experience, Briar! We’re thrilled to hear that the Micro-Infusion System is helping your skin look smoother and that you’re seeing results with fine lines. It’s also great to know that your ordering and delivery experience went smoothly.
We can’t wait for you to continue enjoying the product and seeing even more amazing results!
— The Glamory Team
My name is Mary Davies from Perth West…
My name is Mary Davies from Perth West Australia. I was charged $175 for my order
Absolutely would not spend that amount on beauty products. I am widowed with 3 small children. I know the price is American and the dollar in Australia but that amount is beyond me my children will not be able to eat properly. Please reconsider
If not I will put bad reviews on Facebook every day
The u
3 de janeiro de 2026
Avaliação não solicitada
Resposta da TryGlamory
Hello Mary,
Thank you for sharing your experience with us. We understand how concerning unexpected charges can be, especially when currency conversion is involved.
All prices on our website are displayed in USD, and international banks automatically convert the amount to local currency, which can result in a higher total depending on the exchange rate.
We’d really like the opportunity to review your order and assist you directly. Please reach out to our customer support team at info@tryglamory.com with your order details so we can look into this and help resolve it for you.
We appreciate you bringing this to our attention and look forward to assisting you.
Horrible experience
I purchased the product they did not give me the discounted offer as per their email offer. Once I tried the product, after opening and trying half of liquid leaked out all over, and the roller damaged my face. They won't accept the return until I have it 30 days. I'm not using again but I have to wait a month to return for a refund. Why?
2 de dezembro de 2025
Avaliação não solicitada
Resposta da TryGlamory
Hello Anne,
Thank you for sharing your experience. We’re sorry to hear that your order didn’t go as smoothly as expected. Our return policy is designed for unopened and unused products, which is why there’s a 30-day period in place.
We’d love to help you resolve this quickly. Please reach out to our customer support with your order details so we can assist you and ensure you’re satisfied with your experience.
Thank you again for your feedback—it helps us improve every day!
Best regards,
The Glamory Team
They are con artists and frauds
They are con artists and frauds. I ordered a trial $ 18 product and was charged $ 108. They insisted that i accept the package when i told them that I would not and that they would refund me. But now they require that I pay for the return and say they won’t refund me the $108 unless I try the product that i didn’t order. Stay away from these scammers!!
14 de dezembro de 2025
Avaliação não solicitada
Resposta da TryGlamory
Hi Patricia,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation feels.
We want to clarify that we are a legitimate business, and charges are only processed for the items selected and confirmed at checkout, which are shown clearly before payment is completed. We do not process orders or payments without customer authorization.
Regarding returns and refunds, our policies are outlined on our website and apply to all customers equally. Returns require the product to be sent back according to our return guidelines, and refunds are issued once the return conditions are met. We never require customers to use a product they do not wish to use in order to request a return.
That said, we genuinely want to help resolve your concern fairly. We encourage you to contact our support team directly via email so we can review your specific order details and assist you further.
Thank you for bringing this to our attention.
I didn't get the amount I paid for
I bought their needle stamps, the product was great, the service was great. I think somewhere along the line they've sold their business.
I just bought needle rollers, and added 6 packs of needle eye patches.
2 packs turned up, I wrote to them and had to prove only 2 turned up, and the service was slow... she then said she'd sent the remaining eye patches. 2 turned up not in the correct packaging, im still 2 short and I haven't had any reply to my e mails. I have been a loyal customer for years.. but I am convinced the business is under new owners because the service is rubbish now, and the needle stamps aren't as good as they were...
After getting in touch with them again because of the reply the left here i will never received the full amount and they just ignore my e mails.. stay clear of them
Edit:
They finally sent me the remaining packets
3 de novembro de 2025
Avaliação não solicitada
Resposta da TryGlamory
Hello Lisa,
I’m truly sorry for the experience you’ve had — this is not the level of service we want for any of our customers.
Please note that our previous emails were rejected by your mailbox, but I want to assure you that the two eyepatches have already been shipped.
We genuinely appreciate your loyalty, and to make up for the inconvenience, we’d like to offer you a store credit that you can use toward a future purchase. When you're ready, simply email us and include a screenshot of this message so we can apply the credit for you.
Thank you so much for your understanding.
Best regards,
Regine,
Head of Customer Support at Glamory
My order never arrived and after four…
My order never arrived and after four months of chasing them I have still not received anything. !!!!!
21 de outubro de 2025
Avaliação não solicitada
Resposta da TryGlamory
We’re truly sorry to hear this. That’s definitely not the experience we want for you. Please send us your order number or the email used for your purchase at info@tryglamory.com, and our support team will look into this immediately to resolve it for you.
I got hi-jacked in Valletta to try this…
I got hi-jacked in Valletta to try this product for free. Well, I usually just politely decline but I had had one or two Sherrie’s so was a bit more susceptible.
Anyways, let this guy draw me and my hubby in and I where sat on a chair whilst a stunningly beautiful young lady proceeded to give me a lesson on taking care of my 61 year old skin. Then she applied the ’miracle’ eye cream. Un-beknown to her I have used a similar product before that worked the same. So I was thinking if this works aswell I’ll buy some. The product did indeed work by tightening and reducing wrinkles and bags around my eye. The one eye she applied it to. 🤣 then she gave me a pitch on moisturisers and cleaning products. Describing how the blackheads in my nose would pop right out if I used this stuff .. bless 🥹 then came the ‘special offer’ for that day that would
Only last for 10 minutes. Well I’d need more than a few drinks to fall into the trap of parting with €300 yes €300 for the same thing I bought for £30 in the UK. Please don’t be taken in ! Look on the internet for other similar products for 1/10th of the price. I left with my one youthful eye and my €300 🤣🤣🤣🤣
3 de outubro de 2025
Avaliação não solicitada
Resposta da TryGlamory
Hi Cheryl, thank you for sharing your experience. We’re truly sorry to hear about your encounter, but it seems this was not with our official Glamory team or store. Unfortunately, there are unauthorized sellers who misrepresent our brand in some locations.
We always encourage customers to order only through our official website to ensure product authenticity and fair pricing. Please reach out to us directly through our site if you’d like us to help confirm whether the seller you met was legitimate. 💛
This company is a crock
This company is a crock. Gave them $82 got no product and then could not get a refund from them claim they couldn’t find my order even after I sent them a screenshot of the of the amounts taken out of my bank account. I wouldn’t trust these people to walk my dog.
29 de setembro de 2025
Avaliação não solicitada
Resposta da TryGlamory
Hello Vicki! Please be assured that we want you to have the best experience with us, and we will make things right. Kindly email us at info@tryglamory.com with your order number, and if possible, include a screenshot of this conversation or mention that we’ve already spoken on Trustpilot. This will help us prioritize your email and provide a resolution more quickly. We truly appreciate your cooperation—thank you so much.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.