The product itself deserves a 5 Star rating. I paid extra for express shipping relying on the representation on their website. The product ended up coming as though as though it had been shipp... Ver mais
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Veja o que dizem as avaliações
Going thru the same situation as a number of others. While I give the organization credit for great marketing and customer acquistion they should receive an equally big swift kick in the rear for cra... Ver mais
I’ve been a Billabong and Hurley guy for years, usually keeping 4–6 pairs in rotation. A few months ago, I decided to give Tucann a try, and I’m glad I did. I liked the fit and features so much t... Ver mais
I have been a customer of Tucann for a couple years now. Load up on there latest swimwear for all my summer trips. I’m so disappointed. Would never write a review like this but they don’t seem to have... Ver mais
Pede aos clientes que avaliem
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Respondeu a 38% das avaliações negativas
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TuCann came through for me
The product itself deserves a 5 Star rating.
I paid extra for express shipping relying on the representation on their website. The product ended up coming as though as though it had been shipped the normal way. In other words, I was willing to pay more to have it by the date in their website. They failed at this. However, thereafter they made good.They thereafter corrected the issue 100% to my satisfaction.
UPDATE: They did respond and I changed my review to 5 stars!!I am totally satisfied with the outcome.
Great customer service.
I love all my different pair of Tacann shorts. Seriously some of the best shorts I own. I ordered another pair and the zipper broke. Needless to say I was heart broken. I contacted customer service and after a quick exchange, I have a new pair in the mail for free. I love this brand and they stand by their product. Customer service was amazing. I’ll continue to buy tucann.
Happy I made the switch
I’ve been a Billabong and Hurley guy for years, usually keeping 4–6 pairs in rotation. A few months ago, I decided to give Tucann a try, and I’m glad I did.
I liked the fit and features so much that I went back and bought two more pairs of the 7” shorts. They have a great selection of styles and patterns, and the price is right in line with the other major brands.
Highly recommend!
Better than I expected
Better than I expected.
Very comfortable, fits perfectly and very stylish.
Nice shorts
Nice shorts, nice material inner and outer. The only surprise was the elastic waistband on the back. Usually prefer not having an elastic waistband. It emphasizes the “love handles/muffin top.”
Product arrived as expected and the fit…
Product arrived as expected and the fit was amazing.
Too tight
Its a nice product but order the next size up. I have 3 large bathing suits that fit fine, this one is really tight.
Best Swim Shorts I have ever worn!
I originally purchased Tucann swim shorts and upon receiving my first pair, I instantly fell in love with them. They fit the best, the fabric was durable, the style was better than any other shorts I have seen. I immediately bought more pair and had many friends asking about my shorts. Now a large group of my friends are wearing Tucann shorts as well. We had to reach out to customer service to get some help and they were responsive and showed that the product is not just a quality product, but so is the service. My wife has tried to get me to wear other swimshorts, but I refuse to wear anything but these Tucann Shorts. If you are looking to see whether or not you should buy some, trust me when I say, they will be your favorite shorts, very quickly.
This is my second order
This is my second order. Trunks are very well made with lots of options of colors and prints. I received lots of compliments on the first two pairs I bought previously for vacation.
Many asking where I was able to find them.
High quality and great price in my opinion. Shipping was quick and customer service is outstanding
I highly recommend.
Bought my first pair of Tucanns
Bought my first pair of Tucanns and i am super happy with the fit and feel of them. I had an issue where they got a little tear on the back of them on the first day, but customer service was very helpful and within 24h i got confirmation they Are sending me a replacement at no extra cost. Support reps Are professional, friendly and effective. Special shout out to Regine in the customer support team.
Great customer service
Great customer service! The order confirmation didn’t come through so I emailed customer support and heard back from Regine within an hour with my order number and confirmation!
Had a great experience with customer…
Had a great experience with customer service as I double ordered a pair of swim trunks. I used the chat app, which I always hate using, but to my surprise Alyssa was there and took care of my double order and took the additional charge off my CC. Was waiting for a sale with Tucann and it finally arrived so I bought 3 pair!
Best swim trunks on market
I’ve been surfing for years, so I’m pretty picky about swim trunks. I wanted something I could wear in the water all morning and then head straight to a barbecue, a pool party, or grab lunch without looking like I just walked off the beach. These nailed it.
First, they’re comfortable. Second, they actually have pockets, which sounds like a small thing until you realize how many boardshorts don’t. I end up wearing these as regular shorts as much as I do swim trunks.
The colors are awesome, and the little details really make them stand out—the gold tips on the drawstrings, the black cross-lace waistband, the fit…you can tell someone actually cared when they designed these.
I’ve had so many people ask where I got them that I’m almost reluctant to tell them. Part of me wants to keep them my little secret because I don’t need everyone in Solana Beach showing up wearing the same trunks. But I send them to your website every time because the product deserves it.
Your customer service deserves a shout-out too. It’s honestly refreshing to deal with a company that still believes in taking care of its customers. That’s becoming way too rare these days.
One favor: make more shirts. They’re just as good—super soft, stretchy, comfortable, and perfect for summer. I’d buy more in a heartbeat.
Great product. Great company. You’ve definitely earned a loyal customer.
— Ryan
Solana Beach, CA
simply MARVELOUS
I had a flaw on my first pair of trunks and Tucann immediately offered a replacement pair so I am so Thrilled with the support and the care and attention they've afforded me. Plus!, the trunks are simply Awesome, feel great, fit great, & what else can I say, I simply LOVE them and the company, -- they're the GOAT!
Truly the most comfortable swim suit…
Truly the most comfortable swim suit I've ever owned and the quality is amazing. Very happy with customer service who also replaced 1 of the 3 I bought after it had an issue early on. Will never buy another brand again!
Terrible customer service
Terrible customer service! No phone number, the chat doesn't respond, no email response. I'm just trying to do a straight exchange for a different size and the "exchange/return portal" doesn't work online.
Great customer service
Great customer service made return simple. Although I really liked the fit, feel and style of the swim trunks I ordered, I didn't like the color, so I requested to return them. Thank you to Tucann for making my return easy.
I received excellent service from…
I received excellent service from Tucann. They responded the same day, and they helped me very quickly on two separate occasions. Perfect
I have been a customer of Tucann for a…
I have been a customer of Tucann for a couple years now. Load up on there latest swimwear for all my summer trips. I’m so disappointed. Would never write a review like this but they don’t seem to have any customer service. Ordered a new bathing suit. Never arrived. Shows it was delivered by DHL to USPS. I’ve reached out to Tucann 3 times now to express my frustration. I’ve heard nothing back.
I had seen lots of advertisements on…
I had seen lots of advertisements on social media and decided I’d give them a shot. I have had terrible experiences with online purchases especially with sizing and products showing up very cheaply made.
NOT the case with Tucann!! When my single 5” men’s swimsuit showed up I immediately tried on as we have a cruise approaching and need something that works, if not, time to return and get something else. I was sooo pleased with this purchase I immediately got online and ordered two more pairs in different colors! They are the most comfortable and well made swim shorts I have ever tried! If I could offer more than 5 stars I would. Well done Tucannn.
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