tucann.com Avaliações 

I bought two pair of Men’s medium size Tucann 5” swim shorts. The material is very high quality. The sizing was perfect. Still there what I think are two design flaws that shout be addressed. 1. The lining shorts inside the suit are mildly loose with no support pouch, therefore your thing hangs down your leg as if you are wearing a swim suit with no liner. So what is the use of putting a liner in if there is no support? 2. The draw string on the front with the elastic on the back does not tie very tight. Therefore I would be careful because when you dive they have a good potential to pull half off. So make a compression liner that has a supporting pouch and add a phone pocket on the side of the liner like other brands, then design the draw string to tighten as tight as the customer wants. Then these would defiantly be the best swim shorts on the market!!!

Swim trunks never showed up even though I paid for shipping insurance. I called and emailed them and they said to take it up with the shipping company. They don’t help and now I am out $200. I would not recommend using this company.

This is an update to my below review. I received a follow up email some days later making an exception to the no-exchange policy on my product. I believe the chat assistant was either AI or a real person just following a script. In any case, I got a personal email from the company offering to exchange my product. Once I had received the initial rejection of my exchange, I wore the shorts in public anyway, despite feeling initially too small, and was actually VERY happy with them. It was some of the most comfortable and attractive bathing attire I had ever worn and the suit was on constant comment. I was just put off by the very abrupt and uncompromising response of whatever chat support system them used and felt trapped with a product I thought I couldn't use. Despite needing better and more flexible support staff, I am otherwise VERY happy now with what I purchased and will buy from them again.

I ordered two bathing suits and paid a pretty penny for them. The quality was great, but one of them was way too small for me. When I tried to return or exchange it, with an exchange being preferred, I was told that the suit I bought was flagged as non-returnable and nothing could be done. Now I am out $70 with a bathing suit I cannot wear. You can roll the dice and buy their product, but don't count on ANY recourse if something is wrong with the product. I'll never give them another penny...

These are the most comfortable and best ever! I am throwing everything else out and buying more of these. Everything was perfect!

My husband bought a bathing suit and by mistake ordered two of the same thing. I am trying to return one of them. They made me send a photo of the unopened package and now are making me wait three days for them to decide if they will accept a return. The product is very nice but NEVER WILL BUY HERE AGAIN. This is the most frustrating experience ever. If they respond then i will consider modifying this review but so far I cannot reach them at all. I just have to wait it out. With so many other stores with great and easy return policies you don't need to deal with this cr**.

I ordered a pair of shorts, after receiving them I instantly loved the pattern, color and quality! Great product. This was my first time ordering this brand, I ordered a medium which is what alot of my shorts are, tried them on, sadly they were a little bit small on me. I requested a exchange and it was extremely fast and simple. Thank you and your team for doing such a great job! Definitely will be purchasing again.

Thank you
Dennis

I was able to order with ease, so fast that I forgot my mystery discount. I emailed support and they processed the discount without question.

I tried Tucann swimsuits for my husband for the first time and he loved them! He hates mesh linings and these were so comfortable. I didn’t realized one of the suits I ordered was final sale, and my hubby needed a size M not L, they were so gracious to still exchange the item for me as a one time courtesy as a first time customer. Will definitely be shopping again!

Great after sales service, had a query with my invoice, received a prompt response to my email, my query was resolved to my satisfaction within 24 hours, just waiting for my purchases to be delivered.

Excellent experience and a quality product .

First, I have already sent you a review. I guess you're not reading them.

I decided to return one of the suits I haven't worn. Unfortunately I didn't read your return guidelines first. I don't have the original packing material which nullifies me to return. I stated in my first review comments that you lining material is uncomfortable once you're out of the water. In other words the 'suit' doesn't dry very fast. Positive note, I like the fit, style etc.

Fit great feel great

Quality was perfect shipping was great email question Saturday had great response on Sunday also can't wait to receive my next two pair

If I could put zero stars, I would. BUYER BEWARE!!!! I placed an order and didnt realize when I put the item in the cart that the size changed from XXL to Small. When I received the package and noticed that it was a small, I immediately contacted the company by email and asked to exchange it. They no longer had a XXL available in that style and it would not let me choose another style. So I was just returning the small size
They provided a postage paid label. I went back on the site and ordered a different style in a XXL and when it went to the cart, it changed to a small again but I caught it this time. I changed it back, paid for the new order and received the product and was just waiting for the refund from the first order. I get an email stating that the exchange is on its way. What? They didnt have the size I need. So the order comes and its the size small AGAIN. I emailed them and explained the situation and now I have to pay for the return because its the second time even though it was their fault. They are sorry for the frustration. Really? I won't buy from here again. Had I read the reviews with customer service first, I would not have purchased anything from them. Lesson learned.
When contacting them by email, be prepared to wait for a response. Terrible customer service!!!

Incredible customer service. Was very responsive to an issue and immediately rectified the situation. Thank you so much! I love the bathing suits.

I ordered 2 pairs for my holiday recently and they look and fit great. I had a small issue with one of the zips but Tucann's support team have been excellent and have resolved the issue very quickly and efficiently. Highly recommended. Thank you Tucann.

Thieves - process your payment then consistently lie to you on processing the order, unable to provide tracking or the product(s)

I got a great pair of 5" teal swim shorts for my trip to Florida. They fit perfect as described, and everyone looked at them and asked me about them. They all loved them. When I got back I noticed a minor issue with the fabric that I hadn't noticed prior. I reached out, and they were kind enough to rectify the situation beyond my expectations. Great product, great brand, great experience.

Sizing is terrible. Order a shirt 1 size up and it is skin tight. Totally the wrong size. Return policy near impossible. Unhappy. Avoid this company at all costs.

The signature collection is amazing. Got it in black and midnight!