I asked for a free quote. Rescheduled their visit twice so I couldn't tell them what I needed exactly. Then they sent a threatening letter with a hefty bill. I would avoid at all costs
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Veja o que dizem as avaliações
Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours... Ver mais
Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Ver mais
A empresa respondeu
We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.
Informações de contato
Unit 13 Moorside Maltings, LS11 5NX, Leeds, Reino Unido
- 0113 271 7313
- customerservice@ukwindowclean.com
- ukwindowclean.com
3,9
Muito Bom
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 68% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
On the whole a good service
On the whole the service is good. My windows are cleaned on a regular basis mostly without issue. Sometimes not all the windows are done at the back of the house, though the house isn’t a straightforward design so I can sort of see why.
16 de julho de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Good service at affordable rate
Good service at affordable rate. Good communication of when they will attend and if there will be any delays.
4 de agosto de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Great service
Great service, and work carried out. Also quick to respond to amended schedule of cleans required. Would recommend.
3 de agosto de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Overall good service
Overall good service, and windows are suitably clean. The only downside is we don't know when the window cleaner is coming, so if we're out, they can't do the back (but at least they don't clamber over the fence like another company did once).
5 de junho de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Beware of this company
If this company damage any of your property or car you do not stand a chance of the company paying for it. Five months ago one of the company van drivers came out of a side road and hit my car while I was on the main road. On getting out of my car the driver was shouting at me even though it was his fault. He eventually said it was his fault and he didn't want it to go through his insurance. He said he would be in touch in a couple of days. A couple of weeks later as I had still not heard from him I got in touch with the company. Eventually they said it would go through the company insurance and they would be in touch shortly. I still haven't heard from them. I got a quote for the damage and sent this to them and the last 3 emails I sent to customer services have been ignored. MY CAR STILL HAS NOT BEEN FIXED.
I cannot believe the reply from customer services. Did you even read my review, because from your reply it does not sound that you did? I still have the email you sent me to say the damage would be paid on the companies insurance and that has certainly not happened.
Sent from Outlook for iOS
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Professional
I have always had my enquiries dealt with quickly and promptly. They deliver a professional service.
30 de julho de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Best in the business
Always text ahead so you know when they are arriving
No ladders to dislodge tiles or intrusion
Professional and polite highly recommend
29 de julho de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Unobtrusive and very clean windows
25 de julho de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
No streaks left
Came early in the morning and got the job done, left sparkly and clean and no streaks left at all. Makes it look far better from the outside also.
21 de julho de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Window cleaning service is good
Window cleaning is good, on occasion they haven't been able to access the back of the house but haven't knocked on to ask us to help with that. But on that occasion they only charged for front of house.
Usually manage to clean our windows from a distance if we're not in to assist.
If wanting to leave the service they do offer flexible options.
25 de julho de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Great job
Great job, windows are sparkling, 111 Leeds road
16 de julho de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Good job cleaning our gutters
Good job cleaning our gutters. Worked quickly and efficiently. We had a yearly booking, and I would have preferred advance notice of when the team were turning up (hence 4 stars), but other than that all good. Customer service also very helpful. URN 50684
25 de julho de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Excellent window cleaning service
25 de julho de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Highest standard of clean
All windows cleaned to a high standard including window ledges. The operative was friendly and worked diligently.
URN 94025
25 de julho de 2025
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Reliable and friendly all year round
Reliable and friendly all year round
24 de julho de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Resposta da Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
No service provided!
Wanted to take advantage of the first free clean offer after seeing that according to their website they service Gloucester only to be told that they don’t service the area. However if I’d pay for the service through the website in full then it wouldn’t be a problem by the looks!
20 de julho de 2025
Avaliação não solicitada
Resposta da Ukwindowclean
Apologies, sometimes we have outages in certain areas but will contact you on reinstatement. Please be assured we do not take payment via our website, our only service is a free trial clean. We do not publish false offers.
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