I asked for a free quote. Rescheduled their visit twice so I couldn't tell them what I needed exactly. Then they sent a threatening letter with a hefty bill. I would avoid at all costs
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Veja o que dizem as avaliações
Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours... Ver mais
Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Ver mais
A empresa respondeu
We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.
Informações de contato
Unit 13 Moorside Maltings, LS11 5NX, Leeds, Reino Unido
- 0113 271 7313
- customerservice@ukwindowclean.com
- ukwindowclean.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 68% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Poor Service
After a promising free first clean, I signed up for cleaning every 4 weeks. From the first paid clean, the finish was poor and I repeatedly found that sills had not been cleaned. I had to get them back on more than one occasion to rectify. I have now been waiting for 2 months for the back to be cleaned after the operator could not use an open gate. In the meantime they’ve decided to clean only the front again and expect to be paid for this. Avoid!

Resposta da Ukwindowclean
Excellent customer service team
Excellent customer service team, very prompt response.

Resposta da Ukwindowclean
Poor service
UKWindowClean were offering half price cleans within my area so I got into contact with them and arranged a clean. I live in a mid terrace house so in order to clean the back of the house, you’d have to go round the back. I work from home so I was in when the cleaner arrived. I saw he did all 3 windows at the front of my property but never appeared at the back. I then noticed a slip was posted through my letterbox with a charge of £10. I emailed the company and complained, they apologised and offered a 50% discount as only half the property was cleaned. I shrugged it off as it was the first time, but the following month the same happened again. I complained again, they then argued with me and told me the cleaner had cleaned both front and back windows of my property. 1 year later they have now got into contact with me chasing for £15 that I apparently owe. I have since found a reliable window cleaner who cleans better than tickling a wet brush over my windows. Would not recommend UKWindowClean

Resposta da Ukwindowclean

Resposta da Ukwindowclean
Contacted them about the free clean…
Contacted them about the free clean promotional offer, they came within a few days of the initial contract. Very happy with the end product and very competitive rates.
94463

Resposta da Ukwindowclean
New customer 94436
Recently moved house & got these guys to do an initial clean for us. Really happy with the results & have been able to organise a regular clean easily through email. Excellent.

Resposta da Ukwindowclean
Sparkling windows!
We had a really excellent first clean. Some of our windows are very hard to reach, but the team did a first class job on them all and left us with sparkling, streak-free windows. The house has never looked so good!
94342

Resposta da Ukwindowclean
They didn't bother to turn up despite a…
They didn't bother to turn up despite a confirmation email that they would be here this week.

Resposta da Ukwindowclean
Great results!
Went away with dirty and dusty windows, came home to them sparkling!
Thank you!

Resposta da Ukwindowclean
A conscious member of staff who did a…
A conscious member of staff who did a thorough clean. Job well done

Resposta da Ukwindowclean
1 star review is 1 star too many
1 star review is 1 star too many, but no option for 0 or negative stars!
Turned up when I was out at work (without me asking them to start cleaning the windows), "cleaned" 1 window (more like threatened briefly with the brush on a pole) , then posted a bill for £10 through the door!
Came home to find the one window they attempted to clean (again without permission) is now visibly scratched!
Annoyed does not even begin to cover my current feeling and not looking forward to the upcoming fight to get this damage repaired and paid for by these cowboys.

Resposta da Ukwindowclean
94304 Sue H Leeds
We thought the trial window clean was a great idea and were very pleased with the work. No streaks !!
Communication with the company was also very good

Resposta da Ukwindowclean
Easy to arrange
Easy to arrange, efficient with good communication. Would recommend them and will use the service again.
93617

Resposta da Ukwindowclean
UK Window Clean is a fantastic window…
URN: 94195
UK Window Clean is a fantastic window cleaning company. I was very pleased with how my windows, sills and front door were thoroughly cleaned.👍 Their prices are affordable and they do a really good job! I would definitely recommend this company to family and friends. Thank you so much UK Window Clean. 😊🧡

Resposta da Ukwindowclean
Did not show up
Filled out online form for free window clean and was sent an email to say my clean had been booked and they would come sometime in the week so I waited and waited but no one showed up and I had no contact from them to say it was cancelled. Tried to email to see what was happening but had an auto reply to say someone would be in touch with in 48hours. Not a very good first impression. I was going to be a regular customer but this company is not reliable and don’t communicate with the customer

Resposta da Ukwindowclean
Ukwindowclean.
Cancelled this company in February and paid account in full in March, since then they have recharged me and I have sent bank payments to prove payment twice but still they persist to threaten.
It is a really bad company that do not know what they are doing.

Resposta da Ukwindowclean
Excellent service
I would like to thank cleaner Stephen who was helpful and efficient throughout the cleaning process
the windows were left cleaned and I am satisfied great service
URN: 94254

Resposta da Ukwindowclean
Streak free clean
We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cleaner used a cloth, and no matter how hard he tried, would always leave streaks. There were also no footprints or damaged plants in the flowerbeds. We wouldn't hesitate to recommend this Company, and have arranged a regular monthly clean.
Peter (Wetherby)

Resposta da Ukwindowclean
94083
94083 - Just had my windows cleaned by UKWC, and I couldn’t be happier! Super reliable from the get-go and the whole booking process was smooth and easy. The cleaner was absolutely lovely and professional, the work was efficient and with great attention to detail. Highly recommend if you’re looking for a trustworthy service with a personal touch.
Great service.
The team have been great. Windows always clean, they’re no hassle at all - im rarely home and they are able to sort everything out without my assistance which is what I was looking for. The customer service has also been fantastic. I didn’t expect this for a big company but they have been brilliant amending things for me. Paying via bank transfer very straightforward and hassle free too.
My urn is 93573

Resposta da Ukwindowclean
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