UkwindowcleanAvaliações 

2.204
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I asked for a free quote. Rescheduled their visit twice so I couldn't tell them what I needed exactly. Then they sent a threatening letter with a hefty bill. I would avoid at all costs

Avaliado com 1 de um total de 5 estrelas

Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de limpeza de janelas

Informação fornecida por fontes externas variadas

We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 68% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(2.204)

85 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service. The staff is cleaning really well. All you need is to setup regular rounds and do not care about the dirts on your windows anymore. Value for money. (URN:86057)

22 de maio de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 5 de um total de 5 estrelas

Great customer service

Easy to arrange and kept updated. The company explained the process and are very helpful. Explained newly fitted windows and Becky in customer care ensured windows will have an additional rinse. Responsive, professional company who always respond efficiently and in a friendly manner with the customer. Highly recommended thank you all.

22 de maio de 2025
Avaliação não solicitada
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 5 de um total de 5 estrelas

Excellent cleaning service

UKWindowclean provide an excellent service. They are courteous and obliging e.g. they do not mind going back to windows if they do not entirely meet with your satisfaction. They also provide flexible cleaning intervals to satisfy different budgets.

URN 94118

21 de maio de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 5 de um total de 5 estrelas

Window cleaner did an excellent…

Window cleaner did an excellent professional job

21 de maio de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 5 de um total de 5 estrelas

The service was excellent was very…

The service was excellent was very happy with the great job they done of my windows well done keep up the great work would recommend to anyone 👍

21 de maio de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 1 de um total de 5 estrelas

Rip off company

Booked in for my first free/trial clean and everything seemed good. The service was booked on a 4 weekly basis for £16 a time (small house) but after only 3 weeks they turned up again and wanted to charge me for it. I emailed to ask why this had happened and received an apology so I paid on the assumption it was an honest mistake. I also requested that my service be moved to a 6 weekly basis instead. Sure enough after only another 3 weeks, they came to clean again. This time they wanted to charge me an extra £1 and wrote on the slip that the next clean would be going up to £19.50. So I emailed again telling them I wanted to stop any further services as they had now turned up twice a week early and were charging way too much for the size of the house. Once again they apologised, agreed to keep the price at the original £16 and confirmed that they would have my schedule set to every 6 weeks. Low and behold, 7 weeks roll past and no sign of the cleaner. I've now emailed to cancel all services going forward, won't be paying them another penny and have found a reliable cleaner who can complete for £12!
Absolute rip off company. Don't waste your time.

21 de maio de 2025
Avaliação não solicitada
logotipo da Ukwindowclean

Resposta da Ukwindowclean

We are sorry you have had this disappointing experience. You did not supply your URN and therefore we cannot locate the account, but please do contact our service team as we would like to do what we can to resolve this.

Avaliado com 1 de um total de 5 estrelas

I booked the first window cleaning

I booked the first window cleaning, and of course, I waited in vain, they didn't show up during the agreed week, nor the following week. I would have been a regular customer. Very disappointing. I do not recommend this company!

28 de abril de 2025
Avaliação não solicitada
logotipo da Ukwindowclean

Resposta da Ukwindowclean

We are sorry to hear this and assure you this is never our intention. We requested your contact details to try and investigate but didn't get a reply. Please contact our service team so we can resolve this.

Avaliado com 5 de um total de 5 estrelas

The service from UKWindow clean was 1st…class

The service from UKWindow clean was 1st class, as was customer services. I can’t fault them at all, so very helpful.

8 de maio de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 5 de um total de 5 estrelas

Great service from Becky! 93163

Becky and the team were extremely helpful when managing our account, great service couldn’t fault it!

8 de maio de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 5 de um total de 5 estrelas

Polite, Friendly and Flexible

Have used UKWindowclean for years, they've always been polite in person and via email. They've been flexible with only charging for the front windows (when I forget to leave the gate unlocked) and for changing the frequency of visits when my budget varies. Recommended.
Customer 52800

7 de maio de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 5 de um total de 5 estrelas

First class polite and helpful with a first…

Always polite and helpful with a first class service

5 de maio de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 4 de um total de 5 estrelas

The cleaning was good the way the…

The cleaning was good the way the cleaner gained access to the property was good using the agreed combination lock since we were not at home at the time. This brings me to my only complaint it would be nice to be given more notice of the cleaning not just a message the day before saying we are coming tomorrow make sure we have access to your property

5 de maio de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 5 de um total de 5 estrelas

Good service.

Good service.

5 de maio de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 2 de um total de 5 estrelas

Not sure about this company ive never…

Not sure about this company ive never seen them clean my windows. They leave a slip saying i owe £12 the windows are full of dust they have definitely not been cleaned

29 de abril de 2025
Avaliação não solicitada
logotipo da Ukwindowclean

Resposta da Ukwindowclean

We are worry to hear this but always happy to try resolve issues. We could not find an account for you, please contact our service team so we can help.

Avaliado com 5 de um total de 5 estrelas

A great cleaning company!

A great cleaning company who are easy to communicate with and always turn up when they say they will. They offer a wide range of services and are always more than happy to help.

28 de abril de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 5 de um total de 5 estrelas

Always great.

Always great when all windows and doors are done. Doors do get missed on the odd occasion, I would prefer front and back doors cleaned on every clean.

- 89702

28 de abril de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 5 de um total de 5 estrelas

Great clean

Great clean, friendly and polite.

93751

18 de abril de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 5 de um total de 5 estrelas

I arrived home to beautiful sparkling…

I arrived home to beautiful sparkling windows and frames. I didn't expect the windows to be as clean as they were using a brush but the clean water system obviously makes a difference. Hardly any streaks. The windows haven't been cleaned for some time probably years, as I am a new owner so i didn't expect them to be as clean as they were. The price was very reasonable. I'd rather pay for a good job rather than paying less and not being happy. Window frames, doors were all lovely and clean. Very pleased. Thank you.
URN 93614

4 de abril de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 4 de um total de 5 estrelas

Good Service

They provide a good service for doing the back of the house, due to limited access for traditional window cleaners with ladders. The company text you the day before they are due to clean to ensure access.
I didn't give 5 stars due to the company not informing you in advance when they are increasing their prices , and on occasions they do not turn up and you get a message either later that day or the following day.

13 de abril de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Avaliado com 5 de um total de 5 estrelas

Made a huge difference to our windows…

Made a huge difference to our windows very impressed!
1st clean free is brilliant x

14 de abril de 2025
logotipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

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