I asked for a free quote. Rescheduled their visit twice so I couldn't tell them what I needed exactly. Then they sent a threatening letter with a hefty bill. I would avoid at all costs
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours... Ver mais
Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Ver mais
A empresa respondeu
We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.
Informações de contato
Unit 13 Moorside Maltings, LS11 5NX, Leeds, Reino Unido
- 0113 271 7313
- customerservice@ukwindowclean.com
- ukwindowclean.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 68% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good service
Very good service. The staff is cleaning really well. All you need is to setup regular rounds and do not care about the dirts on your windows anymore. Value for money. (URN:86057)

Resposta da Ukwindowclean
Great customer service
Easy to arrange and kept updated. The company explained the process and are very helpful. Explained newly fitted windows and Becky in customer care ensured windows will have an additional rinse. Responsive, professional company who always respond efficiently and in a friendly manner with the customer. Highly recommended thank you all.

Resposta da Ukwindowclean
Excellent cleaning service
UKWindowclean provide an excellent service. They are courteous and obliging e.g. they do not mind going back to windows if they do not entirely meet with your satisfaction. They also provide flexible cleaning intervals to satisfy different budgets.
URN 94118

Resposta da Ukwindowclean

Resposta da Ukwindowclean
The service was excellent was very…
The service was excellent was very happy with the great job they done of my windows well done keep up the great work would recommend to anyone 👍

Resposta da Ukwindowclean
Rip off company
Booked in for my first free/trial clean and everything seemed good. The service was booked on a 4 weekly basis for £16 a time (small house) but after only 3 weeks they turned up again and wanted to charge me for it. I emailed to ask why this had happened and received an apology so I paid on the assumption it was an honest mistake. I also requested that my service be moved to a 6 weekly basis instead. Sure enough after only another 3 weeks, they came to clean again. This time they wanted to charge me an extra £1 and wrote on the slip that the next clean would be going up to £19.50. So I emailed again telling them I wanted to stop any further services as they had now turned up twice a week early and were charging way too much for the size of the house. Once again they apologised, agreed to keep the price at the original £16 and confirmed that they would have my schedule set to every 6 weeks. Low and behold, 7 weeks roll past and no sign of the cleaner. I've now emailed to cancel all services going forward, won't be paying them another penny and have found a reliable cleaner who can complete for £12!
Absolute rip off company. Don't waste your time.

Resposta da Ukwindowclean
I booked the first window cleaning
I booked the first window cleaning, and of course, I waited in vain, they didn't show up during the agreed week, nor the following week. I would have been a regular customer. Very disappointing. I do not recommend this company!

Resposta da Ukwindowclean
The service from UKWindow clean was 1st…class
The service from UKWindow clean was 1st class, as was customer services. I can’t fault them at all, so very helpful.

Resposta da Ukwindowclean
Great service from Becky! 93163
Becky and the team were extremely helpful when managing our account, great service couldn’t fault it!

Resposta da Ukwindowclean
Polite, Friendly and Flexible
Have used UKWindowclean for years, they've always been polite in person and via email. They've been flexible with only charging for the front windows (when I forget to leave the gate unlocked) and for changing the frequency of visits when my budget varies. Recommended.
Customer 52800

Resposta da Ukwindowclean
First class polite and helpful with a first…
Always polite and helpful with a first class service

Resposta da Ukwindowclean
The cleaning was good the way the…
The cleaning was good the way the cleaner gained access to the property was good using the agreed combination lock since we were not at home at the time. This brings me to my only complaint it would be nice to be given more notice of the cleaning not just a message the day before saying we are coming tomorrow make sure we have access to your property

Resposta da Ukwindowclean
Not sure about this company ive never…
Not sure about this company ive never seen them clean my windows. They leave a slip saying i owe £12 the windows are full of dust they have definitely not been cleaned

Resposta da Ukwindowclean
A great cleaning company!
A great cleaning company who are easy to communicate with and always turn up when they say they will. They offer a wide range of services and are always more than happy to help.

Resposta da Ukwindowclean
Always great.
Always great when all windows and doors are done. Doors do get missed on the odd occasion, I would prefer front and back doors cleaned on every clean.
- 89702

Resposta da Ukwindowclean
I arrived home to beautiful sparkling…
I arrived home to beautiful sparkling windows and frames. I didn't expect the windows to be as clean as they were using a brush but the clean water system obviously makes a difference. Hardly any streaks. The windows haven't been cleaned for some time probably years, as I am a new owner so i didn't expect them to be as clean as they were. The price was very reasonable. I'd rather pay for a good job rather than paying less and not being happy. Window frames, doors were all lovely and clean. Very pleased. Thank you.
URN 93614

Resposta da Ukwindowclean
Good Service
They provide a good service for doing the back of the house, due to limited access for traditional window cleaners with ladders. The company text you the day before they are due to clean to ensure access.
I didn't give 5 stars due to the company not informing you in advance when they are increasing their prices , and on occasions they do not turn up and you get a message either later that day or the following day.

Resposta da Ukwindowclean
Made a huge difference to our windows…
Made a huge difference to our windows very impressed!
1st clean free is brilliant x

Resposta da Ukwindowclean
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







