Easy to order and filter to have the available size and models large size are not very large and XL is corresponding to L in Fr, so I have to find another site for future order, the XL size are not... Ver mais
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Veja o que dizem as avaliações
I'm really happy with the fit of my purchased items. Being tall and of medium build, it's hard to find undergarments that fit my body. It's always a russian roulette buying online, but is the second p... Ver mais
A empresa respondeu
Beautiful bra from a sustainable company! I bought it to wear under sheer blouses and tops and it’s very pretty including the bands that are slightly shimmering. The band is a bit snug on the largest... Ver mais
A empresa respondeu
Tolles Service! Kontakt per Mail unkompliziert. Produkte passen gut. Im Sale mit weiteren Rabatt eingekauft. Überraschungspakete waren auch gut. Natürlich traf nicht jedes Produkt darin meinen Geschma... Ver mais
Detalhes da empresa
Escrito pela empresa
At Underprotection, we are making soft, fashionable and sustainable lingerie, loungewear, swimwear and hosiery produced in classified sustainable and certified materials such as TENCEL™ lyocell, recycled polyester, recycled nylon, recycled wool, banana fibers and organic cotton. Most of our products are vegan approved, and if not, it is because it is recycled (wool) or a waste resource (milk). All our packaging, paper and polybags are either recycled or biodegradable. Sustainability, recycling and environmentally care are more than just a trend to us. These are the very reasons why we started Underprotection. We are focusing on being sustainable in every possible way and we are taking action to make a positive and meaningful change both socially, environmentally, in our community and around the world. This makes it possible for us to proudly say that we are a Certified B Corporation®.
Informações de contato
Algade 19, 1, 4000, Roskilde, Dinamarca
- +4553569032
- info@underprotection.dk
- underprotection.eu
Great and sustainable
Beautiful lingerie! Great and sustainable service. Costs are higher, but I think it's important to invest in the earth.
26 de fevereiro de 2023
Resposta da Underprotection
Dear Naomi,
Thank you for the lovely review <3
Best regards,
Alexandra Rosenkilde
Customer Care manager
J'aime les produits
J'aime les produits, j'ai déjà 2 ensembles. Achat sur le site sans problème. Livraison ok
30 de novembro de 2022
Resposta da Underprotection
Bonjour,
Nous sommes tellement heureux d'apprendre que <3 Merci beaucoup pour votre belle critique.
Meilleures salutations,
Alexandra Rosenkilde
Customer Care manager
Très bon produit et livraison rapide et…
Très bon produit et livraison rapide et efficace
7 de dezembro de 2022
Resposta da Underprotection
Bonjour Sophie,
Merci beaucoup pour la bonne critique <3
Meilleures salutations,
Alexandra Rosenkilde
Customer Care manager
Great shopping experience
My first experience purchasing undergarments from Underprotection and I am glad that I took the chance on this brand.
Ordered some sale items and they arrived to Israel very quickly. Customer service was excellent: UPS service charged extra to release the package from customs so Underprotection agreed to refund my shipping costs to make up the difference.
The fit is perfect and the materials are as beautiful as expected and also very lightweight. I hope they wash well and are indeed sustainably made as advertised!
4 de dezembro de 2022
Avaliação não solicitada
Resposta da Underprotection
Thank you so much for the great review, and I am so glad everything worked out for the best <3
Hope to see you back soon.
Best regards,
Alexandra Rosenkilde
Customer Care manager
I loved all the pictures
I loved all the pictures, the simplicity in changing the items in my cart, and the sales/collections pages. I am pretty excited about the pieces I picked up, and looove the sustainable and recycled aspects of Underprotection's unique and beautiful pieces!
28 de novembro de 2022
Resposta da Underprotection
Dear Katie,
Thank you so much <3
Happy Holidays and hope to see you back again soon!
Best regards,
Alexandra Rosenkilde
Customer Care manager
My new favorite lingerie
I just made my first purchase from underprotection. I am very pleased with the quality! I measured myself following their guide, decided how I'd like the fit, and ordered 6 sale items. They all fit, they are unique and beautiful, not to mention sustainably made. I've really never been so happy with an online purchase in years. Usually I return something - the only thing I will be returning is myself, as a customer! :) Thank you for the fast shipping to America too.
29 de novembro de 2022
Avaliação não solicitada
Resposta da Underprotection
Dearest Ann,
Thank you so much for your kind review <3 We can't wait to see you back soon.
Best regards,
Alexandra Rosenkilde
Customer Care manager
Products are perfect, delivery slight mix up
Products are perfect. Only mix up was that I had chosen the pick up point delivery option but as it turns out the package had been delivered to my home. Which is of course great but confusing as I had already gone to the pick up point.
2 de novembro de 2022
Resposta da Underprotection
Dear Christiane,
Thank you for the nice review, and I am of course sorry that UPS mixed up the delivery <3
Best regards,
Alexandra Rosenkilde
Customer Care manager
Sehr kundenfreundlich
Nach Reklamation sehr unkomplizierter Umtausch bzw. neue Lieferung
7 de novembro de 2022
Resposta da Underprotection
Liebe Anja,
Vielen Dank für die nette Bewertung
Mit besten Empfehlungen,
Alexandra Rosenkilde
Customer Care manager
What you see is what you get
Product is wat foto en beschrijving belooft: mooi shirt! Minimale verpakking en alleen hub-bezorging, niet aan huis dus: beter voor ons milieu.
8 de novembro de 2022
Resposta da Underprotection
Heel erg bedankt voor de geweldige recensie <3
Hoogachtend,
Alexandra Rosenkilde
Customer Care manager
Schnelle Lieferung & gut verpackt
Schnelle Lieferung & gut verpackt. Waare
leider noch nicht gesehen, da als Geschenk verpackt. Bei meiner letzten Bestellung hat sich jemand sehr gefreut. Top Qualität! Danke
7 de novembro de 2022
Resposta da Underprotection
Liebe Florian,
Vielen Dank für die tolle Bewertung
Dein,
Alexandra Rosenkilde
Customer Care manager
Buena calidad de producto y entrega
Muy buen embalaje, producto cuidado y entrega puntual.
3 de novembro de 2022
Resposta da Underprotection
Hola Laura,
Muchas gracias por la buena reseña <3
Saludos cordiales,
Alexandra Rosenkilde
Customer Care manager
beautifull products
Very beautifull products, and very nice customer service. I would recommend to order a large size, with bra size 75D/75E a XL is good for a comfortable fit for the Alexandra bra and Feline bra.
13 de outubro de 2022
Resposta da Underprotection
Dear Louky,
Thank you so much for the lovely review and comments on the sizing. We are working on implementing a size chart where customer can rate each product, whether they find it small or large in sizing <3
Best regards,
Alexandra Rosenkilde
Customer Care manager
Consigliato!
E oramai un anno che acquisto l’intimo da questa marca.
I prodotti sono di ottima qualità, duraturi e sostenibili.
Comodi da indossare e variegati nell’offerta
Essendo una BCorp si ha una garanzia in più sull’acquisto
28 de setembro de 2022
Resposta da Underprotection
Ciao Julie,
Grazie mille per l'ottima recensione <3
Distinti saluti,
Alexandra Rosenkilde
Customer Care manager
Alles super
Sehr schneller Versand, top Qualität! Bin sehr zufrieden mit den Produkten, gerne wieder. Sehr verständliche Informationen zur Nachhaltigkeit. Alle Stücke sind sehr bequem und passen perfekt, wie in der Maßtabelle angegeben.
4 de outubro de 2022
Resposta da Underprotection
Liebe E.Kind,
Vielen Dank für die nette Bewertung. Wir freuen uns sehr, dass dir unsere Produkte gefallen und du genau wie wir Wert auf Nachhaltigkeit legst <3 Gerne wieder.
Mit freundlichen Grüßen
Alexandra Rosenkilde
Customer Care manager
Resposta da Underprotection
Dear Hannah,
Thank you so much for your review, we are so glad that you love it <3
Best regards,
Alexandra Rosenkilde
Customer Care manager
Resposta da Underprotection
Dear Franziska,
Thank you for those kind words and lovely review <3
Best regards,
Alexandra Rosenkilde
Customer Care manager
They did a great job
They did a great job, notifying me about an out-of-stock item and suggesting an alternative.
Loved the quality and fit of all the items that I purchased
12 de agosto de 2022
Resposta da Underprotection
Dear Juliana,
Glad I could be of assistance and thank you for the beautiful review <3
Best regards,
Alexandra Rosenkilde
Customer Care manager
Beautiful and sustainable underwear
Beautiful bra and I love that it is sustainably made! Shipment was done quickly. Would have love a mailbox shipping so I don’t have to stay at home which I think is possible with the small items.
8 de agosto de 2022
Resposta da Underprotection
Dear Gitte,
Thank you so much for your review <3 And yes mailbox shipping should be possible for the smaller orders.
Best regards,
Alexandra Rosenkilde
Customer Care manager
Such beautiful underwear and amazing…
Such beautiful underwear and amazing customer service when I needed a different size.
8 de agosto de 2022
Resposta da Underprotection
Dear Janine,
It was my pleasure to be of assistance, and thank you for your generous review.
Best regards,
Alexandra Rosenkilde
Customer Care manager
Resposta da Underprotection
Dear Sanne,
Thank you so much!
Best regards,
Alexandra Rosenkilde
Customer Care manager
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