They suck
They suck. They didn't deliver my order saying delivery failed. That there was no safe place to deliver it. Not true.
4 de outubro de 2026
Avaliação não solicitada
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Detalhes da empresa
Escrito pela empresa
UniUnitracking.com is an independent, fan-made informational platform dedicated to helping users understand package tracking, delivery statuses, shipping processes, and related topics concerning UniUni shipments. We are not affiliated with, endorsed by, authorized by, or operated by UniUni Express Inc. Our website does not have access to shipment records, customer accounts, delivery drivers, warehouses, or carrier support systems. We do not provide shipping services, customer support, package handling, or delivery management. For official shipment inquiries, delivery issues, claims, returns, or account assistance, please contact UniUni Express directly via its official website and support channels.
Informações de contato
2,6
Ruim
5 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They put “out of delivery” since…
They put “out of delivery” since Tuesday night, and today is almost Friday and nothing a word before this, late delivery, I don’t recommend this company.
1 de outubro de 2026
Avaliação não solicitada
Resposta da UniUni Tracking
Hi Guilherme,
We understand your frustration with the delayed delivery.
We would like to clarify for anyone reading this review that UniUniTracking.com is an independent informational website and is not affiliated with, operated by, endorsed by, or part of UniUni Express Inc.
We provide publicly available information about UniUni, including tracking-related information, but we do not handle shipments, control delivery statuses, operate delivery services, or have access to UniUni’s internal systems.
As a result, we cannot investigate, influence, or resolve individual delivery delays. For assistance with your package, please contact official UniUni Support directly:
https://www.uniuni.com/support/
We hope your package is delivered soon and that UniUni can assist you with the delivery issue.
— UniUniTracking.com Team
Absolutely the worst
Package lost in transit. It arrived in Chicago never to be seen again. No way to talk to a human, just a chatbot that does absolutely nothing to help. UniUni received the package on the 12th only to never update again. The company that i ordered frim cant even find it. This company ABSOLUTELY SUCKS.
12 de agosto de 2026
Avaliação não solicitada
Resposta da UniUni Tracking
Hi Cara,
We’re sorry to hear about your experience and understand how frustrating it is when a package appears to stop updating during transit.
We do want to clarify, however, that UniUniTracking.com is an independent, fan-made informational website and is not affiliated with, endorsed by, or operated by UniUni Express Inc. We are not UniUni’s customer-support department and unfortunately cannot access their internal shipment systems, investigate individual packages, contact drivers, or resolve delivery issues.
Our website provides publicly available tracking information and general information about UniUni from multiple sources. For a package that appears to be missing or has stopped updating, the appropriate party to contact is official UniUni support and, where applicable, the retailer/seller that shipped the order.
We’re sorry that your experience with the actual shipment has been frustrating, but unfortunately we’re not in a position to investigate or resolve the delivery ourselves.
— UniUniTracking.com
⭐ 0 Star
⭐ 0 Star – Terrible Customer Service and Communication
My experience with UniUni was extremely frustrating. The driver texted me at 8:00 AM and clearly stated that my package would be delivered and handed to me before 12:00 PM. I adjusted my entire day around that promise.
By 12:45 PM, the driver had still not arrived and completely ignored multiple text messages asking for an update. No explanation, no courtesy message, and no accountability.
I contacted UniUni customer support hoping they would help. Unfortunately, the agent appeared to ignore what I was actually saying. Despite repeatedly explaining that the issue was the driver's broken promise and lack of communication, I kept receiving generic copy-and-paste responses telling me the package was out for delivery and could arrive within 24–48 hours. That did nothing to address my concern.
People make plans based on delivery commitments. If a driver cannot meet the promised timeframe, the least they can do is send an update or respond to messages. Instead, I was left waiting with no information while customer service failed to address the actual issue.
The lack of communication, lack of responsiveness from both the driver and support team, and the overall disregard for the customer's time made this a very disappointing experience. I would not recommend UniUni based on this experience.
19 de junho de 2026
Avaliação não solicitada
Resposta da UniUni Tracking
Hi,
Thank you for sharing your experience. We completely understand your frustration, especially when you adjust your schedule based on a delivery commitment and then receive little to no communication afterward.
That said, we'd like to clarify that **UniUnitracking.com is not the official UniUni Express company**. We are an independent informational website that provides publicly available tracking resources and are not affiliated with UniUni's delivery operations, drivers, customer support, or management team.
Unfortunately, we do not have the ability to investigate delivery issues, review driver conduct, or influence customer service responses. If your experience was with UniUni Express, we recommend submitting your feedback through their official support channels so it reaches the appropriate team.
We appreciate your review and will continue working to make the independent nature of our website as clear as possible to visitors.
Best regards,
UniUnitracking.com Team
ÉPOUVANTABLE
25 de abril de 2026
Avaliação não solicitada
Resposta da UniUni Tracking
Hi Jean-Sebastien,
We’re sorry to see your review and understand your frustration.
Just to clarify, UniUnitracking.com is an independent informational website and not the official UniUni Express company. We do not handle deliveries or manage shipments. We simply display publicly available tracking updates to help users check their package status.
If you experienced an issue with a delivery, we recommend contacting UniUni Express or the seller directly, as they are the only ones who can investigate and resolve shipment-related concerns.
We appreciate your feedback and will continue working to make our website’s purpose clearer to avoid any confusion.
Kind regards,
UniUnitracking.com Team
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