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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have being ordering my vapes here for a while now, always arrive within 48hrs unless ordered at the weekend. Never had any issues concerning postage happy with my product. I enjoy the Bling Gold as... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was sceptical of ordering at first as some of the reviews put me off a bit, however UniVapez had the best deal on the vape pods we buy out of every website we looked at. They arrived super quick wit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Been a customer for a long time wouldn’t go anywhere else, good price and always receive them next day. I have recommended to family and friends who now also order and are happy with there purchases

Avaliado com 1 de um total de 5 estrelas

Unfortunately this one order has made me lose all trust in the company. My partner ordered a large amount of vapes, £50 to £60 worth. They sent it out but royal mail had lost the parcel. Not their fau... Ver mais

Detalhes da empresa

  1. Loja de cigarros eletrônicos

Escrito pela empresa

One of the fastest growing vape stores in the UK. We opened up our 'online doors' in late 2022 and are aiming to grow to become one of the largest vape stores in the country. If you have used our service, please leave us a review. We'd really appreciate it!


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

91 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great vapes

I have being ordering my vapes here for a while now, always arrive within 48hrs unless ordered at the weekend. Never had any issues concerning postage happy with my product. I enjoy the Bling Gold as they keep me away from the cigarettes. They are affordable and can last 5days depending on usage the charge is good also only need charging twice before salts run out.

16 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely love univapez

Absolutely love univapez, have been buying from them for a long time now and have never had any issues, always fast delivery and a huge range of products, have recommended to family and friends and will definitely recommend to others.

14 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service and always very helpful if I have a problem always there to help and speedy deliveries too 👍will not change supplier they even offer discounts every now and then which is a great added bonus and very much welcomed👍

25 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Been a customer for a long time…

Been a customer for a long time wouldn’t go anywhere else, good price and always receive them next day. I have recommended to family and friends who now also order and are happy with there purchases

23 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is the best vape shop ever

This is the best vape shop ever not just the price, the fast post, the easy communication but the lovely team that are so fast at sorting any issues really is the top shop to order online with i thank them all for their store Sx

18 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Univapez can’t be beaten

Been with Univapez for a couple of years and never had any issues, Univapez has a live stock count on there website so shows you what there is in stock placing order, other sites said I stick, you order then tell you by call to pick different.

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was sceptical at first..

I was sceptical of ordering at first as some of the reviews put me off a bit, however UniVapez had the best deal on the vape pods we buy out of every website we looked at. They arrived super quick with Royal Mail 24hr tracked (which was free cos of our spend amount!) and unlike some reviews every item arrived perfectly, packaged safely and was exactly what we ordered. Really good value for money and will be using this business going forwards. They have a rewards scheme too!

11 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Keep up the good work

Best place online. Most places I used now have gone downhill. Except this place.
So glad I found it. Never a issue, and vapes come super quick.
Plus it's always alot cheaper than others. Keep up the good work.

16 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered a fair few times over the last…

Ordered a fair few times over the last year and never had any issues. Apart from saving money! Always arrive super fast and I've even asked them to stock stuff they did not, and inside a few days they had. Super service and products. Thanks

16 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Haven't received my order and it's been…

Haven't received my order and it's been over a week payed over £40 worth of stuff

14 de dezembro de 2025
Avaliação não solicitada
logotipo da Univapez

Resposta da Univapez

Hi Mikesh,

Really sorry to hear about the issue.

Your parcel may have gone missing with Royal Mail. Please email us at CustomerSupport@UniVapez.com and a member of our team will get this resolved for you promptly.

Warm regards,

UniVapez Team

Avaliado com 1 de um total de 5 estrelas

Ordered £7 item

Ordered £7 item. 11 days later no delivery, no tracking, and no response to messages. Would not recommend.

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Univapez

Resposta da Univapez

Hi Joanna,

Sorry to hear of the issue.

Your order was placed with a postcode, but no street name or house address, which given the rest of the following message, we believe to have been a means to circumvent our age verification system. We emailed you on the same day asking for this information, so we could correctly put your order through age verification (as it was your first order), and then get it dispatched.

We received your address details from yourself on Friday evening, after our support team were finished for the week, which is why there was no response to you on the weekend (our support hours are listed throughout the website). On Monday, once the correct details were added, your order was flagged by our age verification system.

We emailed you asking for ID, but did not receive a response. After 48 hours of this, your order was subsequently refunded.

Kind regards,

UniVapez Team

Avaliado com 1 de um total de 5 estrelas

No communication, no effort

Unfortunately this one order has made me lose all trust in the company. My partner ordered a large amount of vapes, £50 to £60 worth. They sent it out but royal mail had lost the parcel. Not their fault I understand. But what is a problem is the lack of communication. They say they respond to all emails however they don't. They dont have any other way of communicating as I have also messaged them on Instagram and tiktok. My partner had sent an email out and it said that the situation would be resolved that same day, this was 2 weeks ago, he sent another one and he was ignored. I have tried to communicate to help with my partner situation but yet again I have experienced the same. I didn't want to write this review as I wanted to resolve this, however, their lack of communication has forced me to get their attention some other way. Majorly disappointed.

7 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

great service

first time i used them ,great price and ordered and got them with in 24 hours the service was so good ,and so much choice .and got the flavor i wanted would use again

16 de agosto de 2025
Avaliação não solicitada

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