I have being ordering my vapes here for a while now, always arrive within 48hrs unless ordered at the weekend. Never had any issues concerning postage happy with my product. I enjoy the Bling Gold as... Ver mais
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Veja o que dizem as avaliações
I was sceptical of ordering at first as some of the reviews put me off a bit, however UniVapez had the best deal on the vape pods we buy out of every website we looked at. They arrived super quick wit... Ver mais
Been a customer for a long time wouldn’t go anywhere else, good price and always receive them next day. I have recommended to family and friends who now also order and are happy with there purchases
Unfortunately this one order has made me lose all trust in the company. My partner ordered a large amount of vapes, £50 to £60 worth. They sent it out but royal mail had lost the parcel. Not their fau... Ver mais
Detalhes da empresa
Escrito pela empresa
One of the fastest growing vape stores in the UK. We opened up our 'online doors' in late 2022 and are aiming to grow to become one of the largest vape stores in the country. If you have used our service, please leave us a review. We'd really appreciate it!
Informações de contato
211, BD13 9DQ, Bradford, Reino Unido
- +44 7517 888452
- Support@UniVapez.com
- univapez.com
4,4
Excelente
91 avaliações
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always fast delivery
3 de agosto de 2023
Speed univapez deliver gratitude vape too👍🏾👍🏾
Recommended thus by my tattoo artist asi liked the look and the led lights so bought 2 for decent price might I say very fast delivery thanks.
10 de outubro de 2023
Avaliação não solicitada
great product super fast shipping…
great product super fast shipping recommend highly
6 de julho de 2023
Always great service and quality product
5 de julho de 2023
After seeing a deal on the vapes I…
After seeing a deal on the vapes I like, Crystal Prime 5 for £45.95 on Univapez I thought I'd give them a go, and lets say that from now on I will be ordering from here in the future. I ordered early hrs of Friday morning and my vapes came the next day, great service and very reasonable pricing, will definitely recommend. I was a bit apprehensive when it came to the tracking number provided as Royal Mail tracking said unable to confirm the status of your shipment, try again later. However delivery next day, I contacted Univapez on support email to ask about status and a further support email the next day to say not to worry, i got my goods, and they did reply :).
29 de setembro de 2023
Avaliação não solicitada
Amazing as always guy's
Amazing as always guy's, been buying vapes from use for a long time now and every time has been perfect, quick delivery and great customer service. Highly recommend 5 star plus from me 👌
3 de julho de 2023
Outstanding Vape Experience with…
Outstanding Vape Experience with Univapez.com
They have a tasty extensive selection of stocked vapes and placing an order, and tracking shipments was very easy for me to follow. The customer support team is also prompt and helpful, providing me with all the necessary assistance whenever I had any inquiries. Keep up the fantastic work!
Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5 stars
7 de julho de 2023
Avaliação não solicitada
Brilliant service
26 de junho de 2023
Very easy to order fast delivery great…
Very easy to order fast delivery great tasting vapes
26 de junho de 2023
Quick delivery and great value.
27 de junho de 2023
Nice and quick delivery 100% recommend…
Nice and quick delivery 100% recommend those flavours
31 de maio de 2023
Great company always got what you need…
Great company always got what you need and great deals and fast delivery customer service good 👍
3 de junho de 2023
Would highly recommend 👌
2 de junho de 2023
Lovely vapes and delivery is really…
Lovely vapes and delivery is really fast I had a problem with one of my vapes and they replied very quickly and dealt with it the issue brilliantly
1 de junho de 2023
Good company but doesn’t reply
delivery and everything was good but i was sent a faulty vape that burnt after a couple puffs. I emailed and asked for a refund and got no response.
3 de junho de 2023
Resposta da Univapez
Hi Jacob,
Sorry to hear about the issue with your order.
We absolutely do reply to all emails we get, else we most likely wouldn’t have any of the positive reviews you can see on our Trustpilot page!
The only way we wouldn’t have replied is if you tried to message us by replying to our “NoReply@UniVapez.com” address from which our order confirmation emails come. Naturally, we wouldn’t receive your email if it was addressed to the No Reply email address.
I’ve taken a look into your email history with us and can only see one email from yourself - It was an email for one of your previous orders. You stated it hadn’t arrived and a member of our team responded responded and resolved the issue, after which we didn't hear back from you.
All you need to do to get in touch with us is to hit the “contact us” button at the bottom of our website and fill in the form. Please go ahead and do that when you get some time and we’ll be happy to help. We usually respond the next working day.
Kind regards,
Steph
UniVapez
Easy to use website communication was…
Easy to use website communication was excellent and super fast delivery
Would highly recommend
3 de junho de 2023
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