Purchased Amflow MTB and took it home but after ride gears needed adjusting. Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning. Ex... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Purchased Amflow MTB and took it home but after ride gears needed adjusting. Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning. Ex... Ver mais
A empresa respondeu
Really cannot recommend this bike shop highly enough. Absolutely fantastic, friendly and knowledgeable staff. Everyone was extremely patient as I dithered over all the options and tried out numerous b... Ver mais
A empresa respondeu
Fantastic service, personal email to say it had been dispatched (very quickly) and the bike we ordered is perfect.
Bike had a front pannier carrier which was not set up correctly. I sent picture of the bike and this was discrepancy not picked up until i took the bike to my local bike shop. The advisor at UBikes... Ver mais
A empresa respondeu
We're not your average bike retailer. We eat, sleep, and breathe cycling, run by riders, for riders!
6 Europa Way, SA5 4AJ, Swansea, Reino Unido
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The company has a great selection of e bikes and when purchasing mine everything was straightforward and made very easy. Would recommend this company 👌

Resposta da Uprise Bikes
Saw a scott addict 40 on sale. Chat gpt recommended I give Uprise bikes in Swansea a call as I'd prefer to get it somewhere closer.. Jowan was great, checked out the offer, and gave me a price match there and then. Picked up the bike a week later, great in store service, very friendly. Really nice guys, really pleasant experience. Would definitely recommend.

Resposta da Uprise Bikes
I was pleased with the bike which was promptly delivered. However the bike was poorly packed and there was a minor cosmetic mark on it. The box was ripped in several places and internal packing was minimal. This was disappointing given I had just spent almost £2k on a bike! There was also no follow up email or text to see if I was happy with it. A case of we have your money and we are not interested in you is what it feels like.

Resposta da Uprise Bikes
Fantastic shop to buy from, great customer service, fantastic communication and super fast shipping. Cannot recommend highly enough.

Resposta da Uprise Bikes
Looking for a Merida Endurance bike at the right price and Uprise were the place to go . Good website and good service provided. Bike set up and delivered in 2 days. Very good courier who kept me updated throughout. Would recommend Uprise for this service.

Resposta da Uprise Bikes
Very good service and quick delivery, competitive prices.
Also received points which convert to £ to spend.
Only negative is I didn't receive a power cable with the battery charger. I contacted the company, they apologised and sent me a power cable Promptly.
Good friendly customer service.
I will definitely buy from this shop again.

Resposta da Uprise Bikes
Very easy to order and great deals. Very helpful and responsive customer service.

Resposta da Uprise Bikes
A really professional set up. Staff really knowledgeable and able to fit the bike to the customers needs. Nothing was too much trouble and no pressure sales pitch made the whole experience superb. Particular mention to Paul. He was extremely knowledgeable, professional.

Resposta da Uprise Bikes
Low price & good communication. Fast delivery. Very happy with my purchase.

Resposta da Uprise Bikes
Great communication and bike came fully built and ready to go

Resposta da Uprise Bikes
Easy and quick delivery,top guys i met them at the Malvern classics

Resposta da Uprise Bikes
Great experience, great deal
Easy to order online, delivery sooner than expected, packaged well
Unfortunately was charged £50 for delivery as I live outwith mainland UK apparently
Would be interested to know where Aberdeenshire is if not in mainland UK!
But other than that, a very satisfied customer!
*Thank you for taking the time to reply Uprise Bikes
Such a shame the courier feels they need to charge so much for delivery!!
However, I’m VERY happy with my lovely new E-bike and the service you provided. Thanks

Resposta da Uprise Bikes
Steve went out of his way to get the bike delivered to me ahead of my holiday in France. The result was a fantastic fortnight of cycling on a superb bike. Packaging and support were excellent. All in all a superb service and would recommend to anyone

Resposta da Uprise Bikes
Couldn’t have had a better experience from the uprise team. Nathan couldn’t have been more helpful. Everyone I spoke to at any point of my bike order was kind, friendly and helpful. Why can’t all bike shops be like uprise!

Resposta da Uprise Bikes
Quick and simple process to order on line backed up with prompt delivery and a competitive price.

Resposta da Uprise Bikes
Great service and handy tools supplied to build the bike. Would definitely use uprise again. Thank you

Resposta da Uprise Bikes
Great price easy order process and fast delivery. Good communication and well packaged

Resposta da Uprise Bikes
Uprise were the only place stocking the new bike I wanted. The price was attractive, and it was dispatched and with me in a couple of days!
Came with clear instructions on final setup and some handy additions like a multi-tool and drawstring bag.
I would highly recommend, and definitely use Uprise again!

Resposta da Uprise Bikes
I am really pleased with both the product and service from uprise bikes. The bike arrived partially assembled as described on their site. The instructions for the minimal bike assembly were clear and concise. The link to the YouTube video helped. I was nervous about ordering a bike online but would highly recommend.

Resposta da Uprise Bikes
Purchased a new e-bike. Great service, staff knowledgeable and listened to what we needed. Highly recommend Swansea Fforestfach.

Resposta da Uprise Bikes
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.