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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Purchased Amflow MTB and took it home but after ride gears needed adjusting. Rang Stewart in the showroom , booked in following morning and sorted by Adam the mechanic, back riding late morning. Ex... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really cannot recommend this bike shop highly enough. Absolutely fantastic, friendly and knowledgeable staff. Everyone was extremely patient as I dithered over all the options and tried out numerous b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic service, personal email to say it had been dispatched (very quickly) and the bike we ordered is perfect.

Avaliado com 2 de um total de 5 estrelas

Bike had a front pannier carrier which was not set up correctly. I sent picture of the bike and this was discrepancy not picked up until i took the bike to my local bike shop. The advisor at UBikes... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta

Escrito pela empresa

We're not your average bike retailer. We eat, sleep, and breathe cycling, run by riders, for riders!


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

291 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 91% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great company for ebike

The company has a great selection of e bikes and when purchasing mine everything was straightforward and made very easy. Would recommend this company 👌

8 de setembro de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thanks very much for your review!

Avaliado com 5 de um total de 5 estrelas

Price match

Saw a scott addict 40 on sale. Chat gpt recommended I give Uprise bikes in Swansea a call as I'd prefer to get it somewhere closer.. Jowan was great, checked out the offer, and gave me a price match there and then. Picked up the bike a week later, great in store service, very friendly. Really nice guys, really pleasant experience. Would definitely recommend.

2 de setembro de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thank you very much for your review!

Avaliado com 4 de um total de 5 estrelas

Great bike & price. Poor packing and no after sales interest

I was pleased with the bike which was promptly delivered. However the bike was poorly packed and there was a minor cosmetic mark on it. The box was ripped in several places and internal packing was minimal. This was disappointing given I had just spent almost £2k on a bike! There was also no follow up email or text to see if I was happy with it. A case of we have your money and we are not interested in you is what it feels like.

19 de setembro de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thank you for your review but I'm sorry to read of the issues you mention. Could you email in your order details to info@uprisebikes.com so that I could look into this for you please?

Avaliado com 5 de um total de 5 estrelas

Fantastic shop to buy from

Fantastic shop to buy from, great customer service, fantastic communication and super fast shipping. Cannot recommend highly enough.

7 de setembro de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thank you very much for your review!

Avaliado com 5 de um total de 5 estrelas

Great bike at a great price

Looking for a Merida Endurance bike at the right price and Uprise were the place to go . Good website and good service provided. Bike set up and delivered in 2 days. Very good courier who kept me updated throughout. Would recommend Uprise for this service.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Excellent, glad we could help! Thanks for your review!

Avaliado com 5 de um total de 5 estrelas

Very good service and quick delivery

Very good service and quick delivery, competitive prices.
Also received points which convert to £ to spend.
Only negative is I didn't receive a power cable with the battery charger. I contacted the company, they apologised and sent me a power cable Promptly.
Good friendly customer service.
I will definitely buy from this shop again.

16 de agosto de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thank you for your review, I have followed up on this for you and our aftersales department will be in touch ASAP to get this issue resolved for you.

Avaliado com 5 de um total de 5 estrelas

Top service

Very easy to order and great deals. Very helpful and responsive customer service.

29 de agosto de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thank you very much for your review!

Avaliado com 5 de um total de 5 estrelas

A really professional set up

A really professional set up. Staff really knowledgeable and able to fit the bike to the customers needs. Nothing was too much trouble and no pressure sales pitch made the whole experience superb. Particular mention to Paul. He was extremely knowledgeable, professional.

29 de julho de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thanks for your review!

Avaliado com 4 de um total de 5 estrelas

Great experience

Great experience, great deal
Easy to order online, delivery sooner than expected, packaged well
Unfortunately was charged £50 for delivery as I live outwith mainland UK apparently
Would be interested to know where Aberdeenshire is if not in mainland UK!
But other than that, a very satisfied customer!
*Thank you for taking the time to reply Uprise Bikes
Such a shame the courier feels they need to charge so much for delivery!!
However, I’m VERY happy with my lovely new E-bike and the service you provided. Thanks

2 de agosto de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thank you for your review, non-mainland UK delivery boundaries are set by our courier but I will look at this on your behalf to see if there is a way to improve this.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Steve went out of his way to get the bike delivered to me ahead of my holiday in France. The result was a fantastic fortnight of cycling on a superb bike. Packaging and support were excellent. All in all a superb service and would recommend to anyone

30 de julho de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Great to read, thanks for your review!

Avaliado com 5 de um total de 5 estrelas

Couldn’t have had a better experience…

Couldn’t have had a better experience from the uprise team. Nathan couldn’t have been more helpful. Everyone I spoke to at any point of my bike order was kind, friendly and helpful. Why can’t all bike shops be like uprise!

25 de agosto de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Awesome, thank you very much for your review!

Avaliado com 5 de um total de 5 estrelas

New bike purchase

Uprise were the only place stocking the new bike I wanted. The price was attractive, and it was dispatched and with me in a couple of days!

Came with clear instructions on final setup and some handy additions like a multi-tool and drawstring bag.

I would highly recommend, and definitely use Uprise again!

6 de agosto de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thank you very much for your review!

Avaliado com 5 de um total de 5 estrelas

excellent product and service

I am really pleased with both the product and service from uprise bikes. The bike arrived partially assembled as described on their site. The instructions for the minimal bike assembly were clear and concise. The link to the YouTube video helped. I was nervous about ordering a bike online but would highly recommend.

7 de agosto de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Excellent, thanks for your review!

Avaliado com 5 de um total de 5 estrelas

Purchased a new e-bike

Purchased a new e-bike. Great service, staff knowledgeable and listened to what we needed. Highly recommend Swansea Fforestfach.

12 de agosto de 2025
Avaliação não solicitada
logotipo da Uprise Bikes

Resposta da Uprise Bikes

Thanks very much for your review!

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