Utilitydesign Avaliações 

903
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a great experience buying from them. Unfortunately, there was an issue with my parcel being left on my porch, where it was stolen. They immediately launched an investigation with DPD and arrange... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love my purchase. Have bought from this company previously. Items always packaged so well to arrive safely. Very nice friendly e-mails. I made an error with the delivery address. Chloe was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’d been interested in buying a Pallisade table, chairs and parasol . I’d seen a very good deal with Holloways online, it seemed unbeatable It just do happened that we were in Liverpool last we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As a repeat customer of Utility Design I can confidently say buying with this company is always a pleasure. The website is clear and easy to shop, they have a great range of products - including my fa... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis
  2. também em
  3. Loja de artigos domésticos
  4. Loja de Iluminação

Escrito pela empresa

Independently owned and operated since 1999, Utility are the home of great contemporary design online. Find the most comprehensive collection of European designer furniture, lighting and home accessories brands such as HAY, Vitra, &Tradition, Kartell and more, at Utility today.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

903 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,6

Todas as avaliações

(903)

69 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I messaged Utility about the returns…

I messaged Utility about the returns process (i want to swap one product for two slightly different ones) and i have not had a response yet.

Update. I was contacted by the team at Utility and they could not have been more helpful. My issue is resolved and I am a happy customer. Thanks to Utility for sorting everything out so efficiently and with good humour

2 de outubro de 2024
logotipo da Utilitydesign

Resposta da Utilitydesign

Hello - I'm sorry to hear this. I can see this was delivered on Thursday. I'm sorry the team did not get chance to respond yesterday. Can you advise when you emailed with the issue?

Thanks

Richard

Avaliado com 5 de um total de 5 estrelas

Normann Copenhagen Washing Up Bowl…

Had managed to track down a Normann Copenhagen washing up bowl with Utility Design (they appear to be as rare as hens teeth!!). The bowl arrived within a couple of days and thrilled - it’s been a long by search!

2 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

Very pleased with this bowl and the customer service from Utility.

I couldn't find this product anywhere other than on this website.
I have had the same colour Norman Copenhagen bowl for almost 20 years and was looking to replace it like-for-like.
Obviously over that time it has acquired a build-up of stuff that I couldn't remove. I even contacted the company directly to ask how to clean it.
Having drawn a blank on that front, I'd begun to reconcile myself to the situation. Utility was the only site where I was able to find it.
Initially it was out of stock. I didn't quite believe that it would come back into stock but it did.
I placed an order, and used the new customer discount code, which made the price a little more bearable 🙂
It arrived exactly when I was told it would.
The bowl is in excellent condition but the brush that comes with it had two flaws in the wooden handle. This is a minor issue, particularly as I won't be using the brush as it is made of bristles.

23 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Prompt and efficient

Stumbled upon this company by chance when browsing online. I’m always reluctant to use a company I’ve never heard of, especially for online purchases. However, the service and communication was prompt and efficient. Delivery of my purchase arrived on time. I’m very satisfied with my experience.

13 de setembro de 2024
logotipo da Utilitydesign

Resposta da Utilitydesign

Hello - thank you so much for this review. It's made our Tuesday! Hopefully we can be of help to you again.

Best wishes,

Richard

Avaliado com 3 de um total de 5 estrelas

USM Olive Trolley - Great but very late.

I have bought lots from Utility over time, especially when I lived near Liverpool, and I have always received great service. But, I ordered a USM trolley in olive at the end of May with a 4-6 week production time and it took more than 14 weeks to arrive. I had to get in touch several times to receive an update, which was disappointing. It was a USM production issue and as a gesture of good will Utility did match a lower price after the order and I got in touch. The trolley looks great and I am really happy with it. I have also ordered from Utility on-line again as overall I think they deserve it.

11 de setembro de 2024
logotipo da Utilitydesign

Resposta da Utilitydesign

Hello Hilary - than you for taking the time to review and please accept my sincere apologies for the procrastinated production on this item. Olive green has only recently come into the USM permanent collection of colours and there have been production delays. I'm delighted you are now in receipt of it and you are so happy with it.

Best wishes

Richard

Avaliado com 5 de um total de 5 estrelas

Great experience !

The shelves we wanted were in stock On Utility Design, while they had several weeks lead time on other websites. Delivery was super speedy post purchase, and goods were very carefully wrapped ( and no plastic was used , which was a plus)
We'll be back for more.

6 de setembro de 2024

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