VetChat Avaliações 135

Once I had filled in the appropriate forms and confirmed the service was part of our insurance premiums the rest was easy.
Dr Donohue was reassuring after she had viewed the photos and I had answered her questions.
We also appreciated the email containing the notes of our webmail conversation.

Not having had issues with pets before, it was distressing that my 6 year dashound was having a great deal of difficulty standing or walking.As it was a public holiday, was unsure how to proceed.While reviewing his Pet Insurance policy , I noticed what appears to be a benefit to have free consults online.As an old aged pensioner, it is always important to safe a few dollars.Having connected to VetChat, and paying a fee, was given some great advice. Result, Mustard taken to emergency Vet hospital and was in surgery in less than 2 hours.Mustard is now home after two weeks in hospital, with instructions to avoid walking for several months. Mustard is becoming used to his restrictions and I truly thank VetChat for helping a distressed owner

VetChat provided a quick and efficient solution when I was feeling anxious about my dog’s symptoms late at night. The vet was knowledgeable and I felt instantly reassured. It was $40 for peace of mind and a good night’s sleep, definitely good value for money!

Quick response, told us what we needed to do to keep our pet safe till we could get to a vet. Very good experience and would not hesitate again to contact Vetchat.
Awesome next day follow up to check in on our pets condition.

It made all the difference late at night to have a reassuring professional giving you help and support. We live 100kms from the nearest vet so being able to give Gypsy relief from the pain for the night was a godsend. We got Gypsy to our vet first thing Sunday morning and she is now on the mend.Thank you all for the help and the follow up check ins it made a stressful time so much easier

Very pleased with the short time it took to connect with Dr Abby who asked various questions about the situation with our 8 month old pup who had eaten quite a bit of chocolate. The advice given was very timely and reassuring. Thankfully everything turned out fine in the end and we didn't need to go to the emergency vet.

After logging in to the site I waited less than two minutes before being connected to Dr Claire via video link.
This is the second time I have used this great service and highly recommend the “best for pets” program which includes 24/7 access to a professional and caring vet . We are very happy with all aspects of the service.

Fantastic service that answered my questions extremely quickl. The team were able to give me the information I needed and followed up with me the following day. Also very fairly priced!

Fast and easy. Dr. Liz was very helpful

Very knowledgeable and available

We were very happy with the counsel and support from the vet. Very kind and understanding. Highly recommended.

Excellent vet advice, on the spot, with a written copy for future reference. Really thrilled with the service on a Saturday night!!! Thank you team.

Always respond promptly and give feasible solutions

My dog was suddenly acting a bit strange one night.. It was a bit scary, obviously if he got worse or didn't get any better we would have to see a Vet but to know that I was texting one while I could keep an eye on him at home and try a few things before calling emergancy was very reassuring...

I didn't really know it was an option til I was looking up his Vet's contact details.

I spoke to a lovely vet and the follow up emails were appreciated. I will now not hesitate to use the chat service again.

(As someone else mentioned messages not coming through - try refreshing your chat page. I had to keep doing this to get replies to come through also..)

Thank you!

Qualified and experienced vets who provide thorough and honest answers.

My first dealings with VetChat and I have to say that I’m impressed. The response from sending my initial message through on VetChat to being linked to a veterinarian was within 2mins.
The veterinarian really put my mind at ease and gave clear instructions on how to help settle my furbabies itching and biting at his skin until I could get him to a vet for a one on one consult.
Even receiving a call and email from another vet to make sure everything was ok with my furbaby.

I have always received the best service from the vets at Vet Assist. I love that they do a follow up and I have always received really good advice. They are so kind and caring. Would highly recommend them. Just a shout out to say a big thank you to them

First time engaging with VetChat. Great platform and advice. My two cats had bowel concerns which was easily diagnosed by the vet I spoke with via video link. Script’s were emailed to me directly and were able to be filled at my local pharmacy. Which made things very convenient.
Super service and would highly recommend VetChat.

Vet chat is fantastic! Dr Tash responded asap and was so helpful when we realised our puppy had a missing front tooth, we sent her photos & she gave us some very helpful advice & peace of mind that he would be ok and it was all free under our pet insurance.

Great service, very helpful and friendly team. Very good value for money