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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

The vet was very disinterested and basically told us to go to the Vet in the morning. It felt rushed and she could not end the call fast enough. The duration of the consult was 2 min. Not worth $60.

Avaliado com 5 de um total de 5 estrelas

My Moodle has airway sensitivity and I was given some cough syrup to help, I administered it at night and she started making choking and coughing sounds. I got very concerned and called, it took onl... Ver mais

Avaliado com 5 de um total de 5 estrelas

My mischievous 2 year old Golden Retriever Maeve, ate some lily stamens out of the compost bucket in the evening so I rang VetChat for advice. Dr Lucy was so lovely and reassuring ,gave great advice a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had some late-night concerns for my 10-month-old female dachshund who had gotten desexed 4 days prior and was experiencing some swelling. I called VetChat and was connected with a helpful and fr... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Veterinário

Escrito pela empresa

Our small group of online Vets are here to be there in your world and to work with your local Vet too. We know that even the littlest sign of sickness can feel like an emergency, which is why we help you diffuse the situation sooner. We listen closely while you chat, then work together with you to get to the bottom of what’s happening using photos and videos. We turn Vet consultations into real conversations and clear, actionable care 24/7. This is exactly why we exist: to make trusted, credible Vet care easier to access for all pets and carers, as soon as you need it.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

135 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent advice!

Excellent advice!! I can't recommend this service enough. I spoke to a vet in under a minute. I will continue to use VetChat and recommend to all my friends. Thank you!

3 de janeiro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

We needed what we thought was urgent…

We needed what we thought was urgent advise , we received this and waited overnight for our dog to improve - which he did.Thanks very much for putting our mind at ease. Why 4 instead of 5 stars consultation was via phone Dunedin NZ to Brisbane Aus. perhaps local Vets could run a rostered service much like Doctors and Dentists.

31 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First and positive experience

My first experience of VetChat. Fast, efficient, helpful and competent. Answered all my questions. Gave useful management advice, given practices were closed, and followed up on the two consecutive days after the call to check in on our dog. I think the charge is well worth it if that’s the service one receives. Also, great that the platform uses video and enables photos to be uploaded to side the discussion. Would definitely use again if I needed to. Continued support and follow up was appreciated.

8 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a great experience

I had a great experience, the vet was great quick at responding and knew exactly what was wrong with my dog slinky.

He was constantly chewing/biting/licking his paws. The vet said he looked as if he was very itchy and advised me to give a cool bath with dog shampoo and give him a specific dosage of Claratyne which both worked a treat and slinky is back to his normal self.

I would highly recommend this service im very happy with it!!

3 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent reassuring service

Excellent reassuring service. Informative, patient and puts your mind at ease. Love how they also check in with you the following day to make sure all is OK.

28 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First Experience using VetChat = A+

I've had this service for a while and thankfully have not had to use it, until recently when I had a small concern with my dog. VetChat immediately had a Doctor online to consult with.

They gave clear, helpful advice via the online chat function and emailed a more detailed list of suggestions/instructions afterwards.
They even followed up the next day to see if my dog is doing well or if I needed any further assistance. For those reading, my dear boy is fine, he just had an upset tummy :)

This service is an absolute -must- for any pet owner and I am incredibly impressed with my first experience using it.
Thanks again!

28 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Timely and concise advice

My dog ate something she shouldn't have on a public holiday, and I worried about the potential fallout. Dr. Felicity from Vet Chat responded quickly to my concern & description with clear, concise advice that made me adjust some of what I was doing, but also put my mind at ease. It all turned out well, and was a lot less stressful for both my dog and us (actually not stressfull at all) compared to if we'd taken her to an emergency vet just in case

27 de dezembro de 2023
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Hi AK! Thank you so much for your feedback we love hearing from Pet Parents and are glad we could help- especially when your regular Vet was not available with the public holiday. Please feel free to reach out over the New Year weekend if anything changes! 🐾

Avaliado com 5 de um total de 5 estrelas

Invaluable resource for pet owners

I was able to chat to someone on a public holiday with concerns about my dog. The vet was able to help me and put my mind at ease. I really appreciated the follow up check-in. Thanks so much!

25 de dezembro de 2023
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Hi there! Thank you so much for your feedback we love hearing from Pet Parents and are glad we could help- especially when your regular Vet was not available with the public holiday. If you or Benny need us in future please reach out🐾

Avaliado com 5 de um total de 5 estrelas

Fantastic service.

I opted for the Web Chat and was talking to a Vet in about 3 minutes.
The Vet was great. They listened to the issue I was having with my dog, then gave me some advice re visiting a Vet in person.
The service is great as well as the follow up checking on my pets issues.

19 de dezembro de 2023
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Hi Leon! Thank you so much for your feedback we love hearing from Pet Parents and are glad we could help you in under 3mins! 🐾

Avaliado com 5 de um total de 5 estrelas

Great option for advice

Great option for when you want after hours advice for your pet. Response time was good, the vet was friendly and informative. I opted for the online chat, but have used the video call option before.

3 de dezembro de 2023
Avaliação não solicitada
logotipo da VetChat

Resposta da VetChat

Hi Sarah! Thank you so much for your feedback we love hearing from Pet Parents and are glad we could help 🐾

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