Vet's Kitchen Avaliações 

783
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve been using this food for my dogs since the company began and it has always been fantastic. Many people admire our dog’s shiny coat. We now use the subscription service which has been great.

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The wet sensitive fish dog food is much better since the recipe change, my dog has Inflammatory bowel disease and it really suits his digestion. So 4 stars for food but only 1 for availability, as it'... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Dogs liked the food to start with however one had gone off it and won’t it eat. I didn’t plan on getting anymore but there is no warning before the subscription renews so now I have an extra 12kg of f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a query about a Vets Kitchen product which I had bought, and e-mailed their customer care service on 1 April. Although it was the Easter weekend, I received two detailed and helpful responses t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação
  2. Loja de Ração
  3. Fabricante de Alimentos
  4. Pet Shop

Sobre Vet's Kitchen

Escrito pela empresa



At Vet’s Kitchen, we develop pet food designed to deliver real health benefits, to help dogs & cats live longer and healthier lives. We combine the expertise of our in-house veterinary practice, Vet’s Klinic, with only the highest quality ingredients, to create a range of naturally nutritious and tasty food & treats. We also offer a range of supplements for cats & dogs, to ease common health complaints.

All our recipes are hypoallergenic (formulated without Wheat, Beef or Dairy), meaning they are kind to dogs with common intolerances/ allergies. Our range of dog food covers all stages, from: Puppy (up to 1 year), Adult (1-7 years) to Senior (7+ years), all designed for a specific purpose; weight loss, sensitive stomach/ skin or with additional supplementary support for younger or older dogs.

We also pride ourselves on our supplements, most of which are suitable for both cats & dogs - to give additional support alongside their normal diet.

As part of the service we offer, we also have an in-house pet nutritionist, Fiona, who is always on hand to offer help and advice to our customers and their pets.

Visit our website for more info or to shop our range:
SHOP DOG
SHOP CAT

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

783 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(783)

51 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Website is absolutely rubbish

Website is absolutely rubbish. Even though I have ordered off it & emails have been sent to my email address it doesn't recognise my email address!!! You have to ring up to delete a payment card from your account. Dog food is great tho, so only 2 stars from me I'm afraid.

8 de julho de 2024
Avaliado com 1 de um total de 5 estrelas

Bad supply of food. After a long battle I finally had my…

After a long battle I finally had my dogs stomach settled with the sensitive lamb food for it then to go out of stock, I tried the alternative flavour and I am back to a poorly dog and more vet bills. I can not understand how a big company such as yours not being able to keep up a constant supply of food.

14 de agosto de 2024
logotipo da Vet's Kitchen

Resposta da Vet's Kitchen

Hi,
Thank you very much for your feedback, we really appreciate it. If you are dissatisfied with the service you have received, or any other queries, please email us on info@petschoice.co.uk Thanks
Customer Relations

Avaliado com 4 de um total de 5 estrelas

Wrong item sent

I ordered 2 bags from them, then one was out of stock, then they sent the wrong variety.. but was refunded and told to keep the other bag ( I donated to local food bank )
So don’t think I’ll be ordering from the company again, as had to them source dogs food from somewhere else

20 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

Always a great service

Always a great service. Order one day and delivered within 2 days. Easy to change delivery day if necessary, and polite, professional customer service. Oh, and the dog loves the food!

14 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

Happy dog!

In recent weeks I have changed my English Setter's diet to Vet's Kitchen Sensitive Stomach Pork and Potato recipe. She really tucks into her food now and her digestive problems have been eliminated following a serious case of gastro enteritis.
I originally bought this food in Tesco, which was a simple process to resupply as necessary. But, unfortunately, Tesco no longer seem to stock it and I have been unable to buy it anywhere locally.
I, therefore, had to turn to ordering direct from Vet's Kitchen in order to avoid another change of diet for my dog.
Ordering was a simple process, arrived by DPD within three days and is scheduled for a repeat order in four weeks.
I am really happy to see my dog settled on this product and feel reassured that future supplies are secured, but would like to see this brand available at local level once more in order that other pet parents may have the opportunity to try their pets on it!

9 de agosto de 2024

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