Amazing service from Vico Home! I was expecting the blockage issue might take all day to sort out, but they arranged help incredibly quickly and the tradesperson arrived within an hour of registering... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Visited my parents at Gill Sike House last week. I understand they are putting a new lift into the building but that doesn't effect the entire building, the tower block is filthy and considering the... Ver mais
A empresa respondeu
The electricians were on time produced ID before entering the property explained what they were doing Polite and clean job was done
Yearly gas check was done and there is an issue with boiler, the service engineer explained in detail the problem and will be sending someone out in the morning .He was very thorough professional and... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.
Informações de contato
Merefield House, Whistler Drive , WF10 5HX , Castleford , Reino Unido
- 0345 8 507 507
- contact@vicohomes.co.uk
- vicohomes.co.uk
4,2
Muito Bom
218 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good service. Nice people
From call to customer experience lady (Dixie) to the conversation with electrician (only an hour after first contact) I can say the service was excellent. The advice was clear and precise and stopped me drilling where I should not! My thanks to all.
12 de maio de 2026
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Alan Brown and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home
Very good and helpful when there is a…
Very good and helpful when there is a problem and the service was fantastic
9 de maio de 2026
Avaliação não solicitada
Resposta da Vico Homes
Thank you for your great feedback and for your kind words, Ray Briggs.
Yearly gas check
Yearly gas check was done and there is an issue with boiler, the service engineer explained in detail the problem and will be sending someone out in the morning .He was very thorough professional and friendly ,left everything clean and tidy.Very nice chap.Quick on response to deal with issue .
7 de maio de 2026
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Mrs Patricia Beales. We're so happy to hear that you're pleased with how we've dealt with with your boiler repairs
Vico homes
Vico homes , trouble causers . Dont give a damm about peoples mental health n well being just make it ten times worse.
5 de maio de 2026
Avaliação não solicitada
Resposta da Vico Homes
Hi Sharon New Long
We're sorry to hear you're unhappy . We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
Quick efficient and professional
Quick efficient and professional. Polite, informative.
7 de maio de 2026
Avaliação não solicitada
Resposta da Vico Homes
Thank you for your great feedback and for your kind words, Geoffrey Mills.
All relevant information was provided…
All relevant information was provided without wasting time.I am happy with everything
6 de maio de 2026
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Spilisiwe Zivurawa . We're so happy to hear that you're pleased with how we've dealt with things for you.
Visited my parents at Gill Sike House…
Visited my parents at Gill Sike House last week. I understand they are putting a new lift into the building but that doesn't effect the entire building, the tower block is filthy and considering the residents pay a service fee it really isn't good enough, doors, floors. Windows, lights all terrible used to be such a lovely building a shame it's gone down so much.
1 de maio de 2026
Avaliação não solicitada
Resposta da Vico Homes
Hi Belinda. We’re sorry to hear that you were disappointed during your recent visit to your parents at Gill Sike House. We have shared your feedback with the relevant teams so that these concerns can be looked into further.
Best housing association
Vico homes are so efficient and always helpful and pleasant
5 de maio de 2026
Avaliação não solicitada
Resposta da Vico Homes
Thank you for your great feedback and for your kind words.
Full of fake reviews from workers
Full of fake reviews from workers. Look at their google reviews they are a lot more accurate. As a tenant I’ve had nothing but problems with this company.
2 de maio de 2026
Avaliação não solicitada
Resposta da Vico Homes
Hello, we’re sorry to hear you’ve not had a good experience with us. All our Trustpilot reviews are from real customers but we understand these might not reflect the experience you’ve had with us. If we can help with any issues you’re having, please get in touch on 0345 8 507 507 or through our website www.vicohomes.co.uk
Nicola very helpful on homesearch…
Nicola very helpful on homesearch team.and polite
30 de abril de 2026
Avaliação não solicitada
Resposta da Vico Homes
Thank you for your great feedback and for your kind words, Dawn Watson.
Vico homes send emails out saying how…
Vico homes send emails out saying how they are there to help & support their tenants. I have rung up twice with a repair or help and all I get is “ we don’t do that” just what is it that I have to do to get someone to listen to what I have to say !!! Nightmare
30 de abril de 2026
Avaliação não solicitada
Resposta da Vico Homes
Hi Margaret Bills
We're sorry to hear you're unhappy and feel you’ve had a bad experience with reporting a repair. We’d like to talk to you to understand more about what the issues are, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
I've had a faulty boiler losing…
I've had a faulty boiler losing pressure and not turning on.
It only took about two minutes for Vico to answer the phone.
The lady I spoke to arranged for an engineer to call and he was here within two hours.He sorted the problem in hardly no time at all.
"Great job "
Thank you.
29 de abril de 2026
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback. We're so happy to hear that you're pleased with how we've dealt with things for you.
Resposta da Vico Homes
Thanks for your great feedback, Ben Jarmin
Resposta da Vico Homes
Thank you for your great feedback and for your kind words, Andrea Nelly Dobson.
The lady I spoke to was very good and…
The lady I spoke to was very good and polite
21 de abril de 2026
Avaliação não solicitada
Resposta da Vico Homes
Thank you for your great feedback and for your kind words, Peter Martin.
Resposta da Vico Homes
Thank you for your great feedback .
I was very satisfied and the lad was…
I was very satisfied and the lad was lovely
21 de abril de 2026
Avaliação não solicitada
Resposta da Vico Homes
Thank you for your great feedback and for your kind words, Jayne Lunt.
my experience was excellent the lady I…
my experience was excellent the lady I spoke to so polite and professional
21 de abril de 2026
Avaliação não solicitada
Resposta da Vico Homes
Thank you for your great feedback and for your kind words, Robert Hughes
Broken gate
The company was quick to respond. Easy to deal with. Did a great job with my gate. Happy customer. 👏👏👏👏
20 de abril de 2026
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Sandra Roberts and we're happy that you're pleased with how we've dealt with the repair to a gate at your home
The advisor was very good and knew what…
The advisor was very good and knew what my problem was thank you
19 de abril de 2026
Avaliação não solicitada
Resposta da Vico Homes
Thanks for your great feedback, Joy Ridley
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