Having had a few issues with our caravan a engineer arrives by the name of Steve (name on t-shirt! Haha) He rectified all the issues to a very high standard, he was pleasent from arrival to leaving... Ver mais
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Having had a few issues with our caravan a engineer arrives by the name of Steve (name on t-shirt! Haha) He rectified all the issues to a very high standard, he was pleasent from arrival to leaving... Ver mais
A empresa respondeu
100% Quality, excellent customer service, Comfort and luxuary all rolled into one. My only wish is we could stay in our caravan 12 months of the year.
A empresa respondeu
Had issues with getting our query acknowledged but contacted Joanne and she was able to escalate it and eventually got us what we needed. Joanne gets 5 stars, Victory's response time gets a 3 so middl... Ver mais
A empresa respondeu
I am so pleased to give Keith an Andy from Victory this review, Keith Simmonds was great with his communications and setting the time frame for repairs to be completed by his maintenance guru Andy !... Ver mais
A empresa respondeu
Victory Leisure Homes is a holiday home & lodge manufacturer based in East Yorkshire. Our team of industry experts has developed a range of outstanding holiday homes that are underpinned by the knowledge of experienced craftsmen and cutting-edge technology.
Victoria House, HU7 0BZ, Hull, Reino Unido
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Steve made a good job of refixxing and levelling the doors

Resposta da Victory Leisure Homes
Paul, attended Lady’s Mile, was attentive, helpful, understanding and went above and beyond to finish the job and put things right for our owner of their new Lochwood. Thank you

Resposta da Victory Leisure Homes
Paul came round today to some snagging jobs very polite very professional 👌 completed all jobs to a very high standard advised me on a few things going forward 👍 so helpful and left everything spotless

Resposta da Victory Leisure Homes
Paul attended today to fix wallboard and a radiator off the wall, very polite ,explained fully the work he was and did complete.
A very competent and friendly fella , a credit to your company.

Resposta da Victory Leisure Homes
Kenny engineer has been lovely very courteous and helpful. Making sure everything was correct and working hard to resolve all issues

Resposta da Victory Leisure Homes
Juris and Chris came to the van to sort out some snagging. They were very helpful and did a brilliant job. They even did things that wasn’t on the list. Very professional guys

Resposta da Victory Leisure Homes
Steve went above and beyond, Victory lads are always helpful

Resposta da Victory Leisure Homes
Andy the engineer who came to do some snagging today was amazing. Professional, tidy, respectful and amenable. Thanks Andy

Resposta da Victory Leisure Homes
Steve & Lewis carried out warranty jobs for us. The both of them were very professional , nothting was too much hassle for them. 2 skilled workers who are very good at what they do !! Job well done !!

Resposta da Victory Leisure Homes
Purchased brand new Victory Ashbury static at Haven site. 1 light not working, window in showroom warped and won't shut or open, screws not covered. Metal filings not cleared up from screws.. and sharp. Sliding door leaks and some poor workmanship.
Surely not quality checked and passed before delivery

Resposta da Victory Leisure Homes
My wife and I would like to thank Keith Simmonds and his team, for their efficiency, professionalism and advice they gave us with our new Victory Lakewood Holiday Lodge sited in the lovely Seaton Estate Arbrouth.
Thanks again Simon....

Resposta da Victory Leisure Homes
Paul was friendly and efficient.

Resposta da Victory Leisure Homes
WOW, what a turnaround! I had Paul (engineer) come out today, to fix the door on my static. This has needed to be attended to several times over the past few years, however its never been done properly, hence another visit. Victory was fast and efficient this time. Paul was amazing. Professional, friendly and knew what he was doing. The door is like brand new! Thanks Paul. He really is an asset to the company. Thanks Victory.

Resposta da Victory Leisure Homes
Sent a request for information about a product made by a company they took over and received a reply very quickly

Resposta da Victory Leisure Homes
Paul visited our holiday park, signed in on arrival , very professional. After completing the work came back to the hub to sign out and give us an update on what was done.

Resposta da Victory Leisure Homes
We have recently bought a Victory Lakewood Lodge, with any new Lodge purchase there are a few teething issues. In this case a sticking window, door and lighting in the bedroom wardrobe. The gentleman from Victory who was sent to rectify these problems, Juriis, was Amazing, Polite, Courteous and Professional. The problems were fixed quickly and efficiently, I cannot thank him enough.

Resposta da Victory Leisure Homes
Had a issue with one of the doors in the caravan however Lewis and Matty provided excellent service to rectify the problem well done

Resposta da Victory Leisure Homes

Resposta da Victory Leisure Homes
Scott was very prompt and extremely helpful today. Easy to talk to and understanding. Credit to Victory Leisure

Resposta da Victory Leisure Homes
We had a problem with a kitchen wall board in our Victory Lodge. Keith and Andy came to assess the board and arranged to fit two new boards.
We are very pleased with the results.
Keith and Andy were very professional, helpful and knowledgable. They replaced the boards and left the lodge clean and tidy,
Thank you

Resposta da Victory Leisure Homes
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