Rakuten Viki Avaliações 

373
•
O TrustScore é 2 de um total de 5

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Constant issues with streaming. App on Roku has had issues twice in 2 months. Days without being able to watch on TV. Do yourself a favor and just watch on Netflix, Disney, Amazon, or Kocowa.

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Ich hab Viki immer geliebt. Wirklich! Neue Dramen sind nun aber leider seit einiger Zeit mit einer KI untertitelt. Sie werden wohl auch nicht mehr korrigiert. Die deutschen KI Untertitel sind so furch... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Yes it has a huge variety of titles/genres, but the main page has no structure. It lists titles in no particular order just cascading down the page. Nothing is broken down by category. The search f... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

i have mixed feelings for this app because i expected it to have dram's and shows people can access from anywhere in the world but it's not but the shows are pretty good, but the MOST annoying part i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de exibição de filmes

Escrito pela empresa

Viki is an American subscription video on-demand over-the-top streaming service. It streams videos similar to other services, but also allows users to subtitle content available in 200 languages as well as providing original programming. Headquartered in San Mateo, California, it has offices in Singapore, and Seoul, South Korea.


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

373 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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Todas as avaliações

(373)

67 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

SS poieguo viki rakuten da tanto tempo,adoro…

Seguo viki rakuten da tanto tempo,adoro loro serie, purtroppo spesso sono molto delusa specialmente quando escono nuove serie (maggior parte si parla di serie cinese).
Sono tradotti in inglese e non italiano oppure sono tradotti in italiano a metà e poi basta, allora questo mi fa sentire a disagio e mollo vado cercare qualcosa di diverso, comunque non va bene perché abbonamento "va pagato "
Spero che questo problema di traduzione verrà resolto in fretta.

17 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Careful how you pay and what subscription.

I attempted to get a monthly subscription and ended up with a yearly one. I was immediately charged $99 +tax. When I realized what happened I logged in and changed to a monthly subscription. Instead of receiving a refund they added the monthly subscription at the end of the yearly subscription so I ended up with one year + one month. Multiple emails with vague answers finally convinced me that they never wanted to help but just wanted my money. I'm waiting to see if YouTube/GooglePay will fix it.

15 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Company won't refund unused yearly resubscription

Company won't refund me for auto-renewing a year subscription of $99.99 despite the account not being used. No way to contact and talk with a real person, just long mitigated emails filled with deflection. Terrible business practices. You're better off watching on Kokowa or youtube.

29 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Edit to Update, Why would Viki charge me EXTRA 9.99 per month and not tell me why. and not tell me why.

I LIVE for Viki all my favorite shows are on here, all the shows I can't get anywhere else. But every once in a while after buying Viki pass plus and having it auto renew every September, the Viki company for reasons unknown to me charge me out of the blue, this time it was 2 days ago, for 9.99 and I can't find out why, or their automated beta chat is so stupid, you can't get ahold of them. REALLY 9.99 to lose 109.00 every year. So I go back to commercials and a few less programs. You don't take money out of my account without telling me why. I'm sure I made a mistake or something but you won't even tell me, will this be one time I accidently poked on something that costs? Will it be monthly, I really hope not, but the not knowing is going to cost YOU too. EDIT UPDATE: So THERE IS NO PHONE SUPPORT. THERE IS NO CONTACT. IT WAS MONTHLY FOR 3 months. SO I had to find out myself, my bank said since I had a VIKI account maybe the service went up, BUT NO.... That was not the reason, it turns out I had to find out on my own, wracking my brain, I thought did my daughter who was NOW grown and moved out reactivating her account and they were charging me since she was a minor living at home when the account was initiated? I couldn't remember the account, so I called my daughter and asked her, she looked it up and said the last 4 of the card is XXXX I saidmy card, she was so embarrassed, that is why they are charging me. She was shocked and horrified that for 3 months, they had been charging and still had my account number. She hadn't used that account for 3 years and reactivated it. NO customer service, using a stored account number inactive for over 3 years and no way to tell me why they were charging my bank. No communication. Just some BS AI computer, spouting sorry you are having trouble. No wonder my bank has VIKI on the scam alerts. Good thing I remembered I opened my daughters account when she lived at home over 5 years before. Otherwise they would still be charging me. Make sure you delete your card number when you leave.

20 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I’m new to Viki and I can start by…

I’m new to Viki and I can start by saying that I obtained a pass subscription of 8.33 and is still watching ads, make it make since? I paid for an upgrade in my subscription to watch this movie without the ads and I am still watching the movie with the ads. I have viewed 6 ads in less than 10 min each being 1 min long, this company is a joke. Why waste your time and money.

11 de maio de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Unauthorized charge from this website today

I've never heard of this website before but they attempted to bill an almost brand new credit card of mine for the odd total of $1.00 today (and I'm reading on their site that it looks like the minimum monthly subscription fee is $4.99) (?). In any case, I had to have my card canceled and a new one issued. It looks as though someone obviously managed to steal my cc info, but what the $1.00 charge was for remains a mystery to me.

5 de maio de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I don't like that you cannot skip the…

I don't like that you cannot skip the intro and choose to skip it on all the epidotes like they do on IQIYI. Netflix allows you to skip the intro. Also, allot of the episodes have no sound. Also, I don't like that you cannot fast forward and not see where you are fast forwarding too. I can fast forward on both Netflix and IQIYI and see where I am going.

1 de maio de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Sous titre non respecté

Je suis extrêmement déçu de commencer à regarder une série et d’un seul coup plus de sous titre de traduction en français ! J’ai fais le constat sur plusieurs séries et c’est très frustrant !
Je ne comprends pas la démarche de Rakuten Viki !
Dommage ça décourage de reconduire un abonnement

11 de abril de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Je ne critique pas le prix qui n'est…

Je ne critique pas le prix qui n'est pas cher beaucoup de séries malheureusement pas traduite en français ou à moitié traduite ne mettez pas les séries en cours de traduction Je sais que ce sont des bénévoles mais qu'elle finisse de traduire une série entièrement avant d'en commencer une autre Cela fait plusieurs mois que des séries sont à moitié traduite J'en ai ras le bol Cela va faire un an que je le wiki passe qui ne sert à rien finalement puisqu'on ne peut pas regarder les séries Je ne parle pas ni anglais ni chinois ni coréen

10 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Signing for free trial and paying for the yearly subscription

I signed up for the free trial followed by the monthly subscription. They asked for my card info for the monthly subscription and even mention that I would only be charged on April 4th. A few hours later I checked my bank account and noticed that I was charged the YEARLY subscription. Apparently, somewhere along the way of the normal registration, they switched it to yearly, without any warning or information that this was happening.

After I contacted the customer support they said that I upgraded my subscription and so my free trial was canceled, and that they would not refund my money.

Even better than that, is that the quality of the stream is still terrible even though they just took a year worth of subscriptions.

This shows that they have little respect for the client and that the customer support is close to useless. I will definitely not recommend this streaming service, as you may also be mislead into paying more than you agreed.

28 de março de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Je suis de plus en plus déçu de Viki…

Je suis de plus en plus déçu de Viki car :
- déjà ils mettent sur l'abonnement des séries qui ne sont même pas traduite - Ont paie pour rien ou pour des traductions qui vont durer des mois voir des années - C'est irrespectueux de la part de viki. Ensuite je mets en cause les traducteurs car depuis récemment ils se mettent à traduire plusieurs épisode à la x en ne les traduisant pas entièrement (60% -86%-40%- 5% etc) et de manière aléatoire c'est-à-dire qu’il traduise qlq minutes et qlq autres minuté dans n’importe partie de l’épisode. J'ai regardé la même série ( Encouter) sur Viki et Neflix - sur viki le texte ne valait rien dire et que sur Netflix il y avait une meilleur compréhension de la situation = Donc il y a une mauvaise traduction des traducteurs (rices) et qlq x des situations choquantes où ils emploient des mots très grossiers ds un contexte qui ne s'y prête pas du tout
La traduction EST, du moins en France, LA BÊTE NOIRE DE VIKI
- et aussi, pas les moindre, car ils commencent très récemment à banaliser le porno ou des images non suggestives sur des dramas dits romantiques sans aucune protection pour les enfants, surtout sur les séries Coréennes. Si les personnes aiment ce genre d'expérience pour se sentir accompli ils vont sur des sites appropriés. De ce fait je me suis tournée vers des séries Chinoises plus saines
- Aussi, chacun ses goûts, la banalisation des séries LGBT et BL à tour de bras sans protection pour les enfants ce n’est pas normal, cela n'est pas la représentation que ce fait TOUT le monde de la relation entre personne. Ce ne sont que qlq personnes en difficulté de compréhension de qui ils sont qui veulent imposer cela, par la banalisation, comme une vérité et une réalité et aussi pour le site qui y ont trouvé un filon pour gagner des sommes phénoménales au détriment d’une certaine retenue. Je trouve que la "réussite" des Coréens par les Kdrama et Kpop les pousse à s’exciter et commence à se donner des droits qu'ils devraient corriger
Je trouve de toute façon que les séries sont de moins en moins intéressantes on vraiment baissées de niveau car si il n’y pas une seule phrases sans vulgarité, grossièreté (même jusqu’à des films de Noël) ou touchant au sexe. Bientôt les gens auront un sexe à la place d’un cerveau
Et je trouve aussi que les notifications sont vraiment très et trop hautes pour certaines séries et film qui ne le mérites pas car navet ou hors contexte. Cela permet d’avoir de plus en plus de navet et de séries et film dangereux pour l’équilibre de la conscience des personnes
Le résultat je me désabonne de Viki. Je ne peux rien faire contre cela donc les plus gênés partent, donc je me retire
Malgré qu'il y a eu, qu'il ait et qu'il y aura de TRÈS bons Films et séries je vais aller voir des séries sur d'autres pays et plates formes : Turc, par expl (mais pas que) qui sont parfois profondes, marrantes, intelligentes, des thèmes et des milieux totalement différents où les acteurs sont des Mr et Me tout le monde pas comme les sériés Coréennes ou tous les acteurs et actrices ont de moins en moins d'expressions sur le visage tellement ils se font tirer le visage par la chirurgie "élastique" et que très souvent les séries se passent toujours ds le même contexte, : la pauvre fille qui rencontre l'homme riche et qui deviennent amoureux, grosses villas et voitures, même niveau social souvent élevé qui ne représente pas la société Coréenne mais leurs carences. Cela devient lourd et non sens

1 de março de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Abbonamento totalmente inutile.

Abbonamento totalmente inutile.
Se paghi il mensile ti levano solo la pubblicità, l'unico modo di vedere i telefilm è farsi l'annuale.
Una grandissima presa in giro.

3 de março de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very discusting app a episode takes 250…

Very discusting app a episode takes 250 mb but the adds itself take 300 mb so many adds it keeps showing adds from every 5 mins I'm uninstalling app app was good but was distinguished by the adds really fix this if you keep putting adds every 5 mins no body is going to subscribe it everybody is going to uninstall really hate your strategy of getting subscribers very discusting app because of adds other than tat app is good

11 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Très bon site de Drama si vous aimez l asie

Très très bonne appli si vous aimez l Asie il y a plein de séries de tout genre en plus c est très agréable d apprendre des langues en s amusant. Nous retrouvons le côté rigoureux de l Asie . Les synopsies ,les décors,les musiques sont choisies avec minutie. Bref , viki rekuren ne coûte que 59 euros l année je trouve que ce n est pas cher l évasion.ps je n ai aucune action chez viki mais je les remercie pour m oxygèner le soir au vu de la qualité de nos programmes tv en France.

9 de janeiro de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Viki used to be great,but now suck

I have subscribed to Viki for years & they use to be great. Now, they suck. I have the premium " Viki Plus" subscription. I will be watching a show and then the next day, missing episodes. Happening more and more and not just via Roku. I was on episode 37 of She And Her Perfect Husband in the afternoon and came back to see only "29 of 40 episodes available". Same deal with Hi Venus. I was only episode 13, turned back on to find only 7 episodes available. Really frustrating.

5 de janeiro de 2023
Avaliação não solicitada

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