purchased a 229 pro, took six weeks to fix this camera, it constantly cut out. Recording quality very poor,number plates and even car make can not be recognised. I drove past an aquitance and cou... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent mini dashcam i already have one for my car so decided to get my wife a new one has mine is fantastic. Being so small and compact it's hidden behind the mirror easy to set up with a great ap... Ver mais
A empresa respondeu
I bought A229 duo complete kit. Professionally fitted by viofo garage locator on 14/06/23. So far so good. But registering the camera to get the 18 months warranty is bit weird. I never received any c... Ver mais
A empresa respondeu
Great service direct from Viofo, with next day free delivery. Now on my third Viofo dashcam (upgraded sensors make trade up worth it) as they are straightforward to fit, unobtrusive and have proved re... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
UK based dash camera experts. We take pride in our sleek designs, outstanding performance and great customer service. Our innovative products represent great value and exceptional quality so that you have a product you can rely on when you need it the most, without it costing the earth.
Informações de contato
Holme Road Offices, Holme Road, PE7 3NA, Yaxley, Reino Unido
- 03302233108
- support@ViofoUK.co.uk
- viofouk.co.uk
3,2
Bom
187 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great delivery and kit very good
Great delivery and kit very good. I got car electrician to install just for conscience to rig to fuse box. Purchased as daughter has just passed test and wanted piece of mind
24 de novembro de 2023
Resposta da Viofouk
Hi Rajen,
Thank you for taking the time to leave this great review. Great to hear that you are happy with your purchase! Congratulations to your daughter on passing her test!
Kind regards,
Chelsea
Very nice product. Easy to use and install.
Very easy to order. Nice quality products, I have previously recommended Viofo dashcams to friends and have hardwired them into theie vehicles, and liked the quality, when it was time to get myself a new one, it was definately going to be a Viofo one.
27 de novembro de 2023
Resposta da Viofouk
Hi Adrian,
Thank you so much for taking the time to leave this kind review. It is so great to hear that you have recommended our products! We really appreciate your support.
Kind regards,
Chelsea
super efficient quick delivery
super efficient quick delivery, excellent product, so much better than my previous one.
10 de novembro de 2023
Resposta da Viofouk
Hi Terry,
Thank you so much for leaving this kind review. Great to hear that you are happy with your purchase! Safe travels!
Kind regards,
Chelsea
Product was exactly as expected
Product was exactly as expected. Prompt delivery. One of the extra parts purchased was incorrectly sent and the company were quick to put things right following a phone call. Correct part arrived by 1st class post the next day.
20 de novembro de 2023
Resposta da Viofouk
Hi,
Thank you so much for sharing your experience with us. Great to hear that you are happy with your purchase and our service! Enjoy!
Kind regards,
Chelsea
Fast well packaged delivery.No car to…
Fast well packaged delivery.No car to fit in yet but reviews are excellent.
20 de novembro de 2023
Resposta da Viofouk
Hi David,
Thank you for taking the time to leave this kind review, it is very much appreciated.
Kind regards,
Chelsea
Good but hardware kit needs clarification
Product seems to work well and everything arrived promptly. The hardware installation kit box was damaged but the contents were ok.
I have a complaint about the hardware installation kit, however. It wasn't made clear to me that it was not everything I needed to install the dash cam to my car and that another product sold by viofo did contain everything but it cost more and was not recommended to me when I bought the dash cam. It explicitly told me in the install instructions to go and buy the separate parts.
In my opinion when a 'hardware installation kit' is recommended as a 'You Should Also Buy' then it should contain everything I need to add the dash cam to the car. Instead I had to research and source the parts myself.
In the end, I managed to install the dash cam and hardware kit but this took a deal of umming and ahhing as to whether I had all the parts and which parts I now needed to buy.
TLDR: Make sure you have fuse taps/add a fuse kits if you buy the cheaper hardware installation kit.
30 de outubro de 2023
Resposta da Viofouk
Thanks for your feedback Alasdair, its important to get this to help improve.. The fuse taps are not included with the hardwire kit as there are 4 main different types that are car/model specific.. I notice that you did order the hardwire kit as part of your bundle selection, the very next question underneath asks if you require fuse taps to connect to your car.. when this is selected you are presented with the fuse taps options..Because of the thousands of different cars/models etc I am afraid that this part is something that the customer needs to look into..If unsure we do also a fuse tap pack that includes all of the 4 different types.. As said though appreciate your feedback and we will see what else we can do to make the purchasing journey easier for customer that are new to dashcam installations. Kind Regards
Excellent product
Excellent product, instructions really clear and good kit for installing it. Very quick delivery. So far, very happy with the camera (A139 Pro 2 channel) so might splash out and get one for the wife's car.
24 de outubro de 2023
Resposta da Viofouk
Hi Robert,
Thank you so much for taking the time to leave this kind review! Great to hear that you are happy with your purchase and even considering buying another!!
Kind regards,
Chelsea
Very good experienceGreat Cameta
Very good experience. When I rung them got very helpfull advice .
17 de outubro de 2023
Resposta da Viofouk
Hi David,
We're pleased to hear that you had a very good experience with us. Providing helpful advice and assistance to our customers is a priority, and we're glad to know that you received the support you needed when you called us. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. We're here to help and ensure that you continue to have a positive experience with our products and services. Thank you for your kind words!
Kind regards,
Chelsea
Very happy with the dash cam very good…
Very happy with the dash cam very good quality
19 de outubro de 2023
Resposta da Viofouk
Hi Mike,
We're delighted to hear that you're very happy with your Viofo dashcam and that you find it to be of very good quality. Your satisfaction is our goal, and we appreciate your positive feedback. If you ever have more to share or any questions in the future, please don't hesitate to reach out. We're here to assist you and ensure that your dashcam continues to meet your expectations. Safe travels!
Kind regards,
Chelsea
The instruction booklet was good once I…
The instruction booklet was good once I realised what a QR code was!
12 de outubro de 2023
Resposta da Viofouk
Hi Jeremy,
Thank you for your feedback! We're glad to hear that you found the instruction booklet helpful. QR codes can be a bit puzzling at first, but we're pleased that you were able to figure it out and access the necessary information. If you have any more questions or need further assistance with your Viofo product, please feel free to reach out. We're here to make sure your experience is as smooth and straightforward as possible.
Kind regards,
Chelsea
Reliability when you need it.
Your camera absolutely must work when you need it to and Viofo is a brand you can trust.
16 de outubro de 2023
Resposta da Viofouk
Hi George,
We couldn't agree more! Reliability is of utmost importance when it comes to a dashcam, and we're thrilled that you trust the Viofo brand for this critical function. Thank you for your vote of confidence in our products. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure that your Viofo camera continues to provide you with the dependable performance you rely on. Safe travels!
Kind regards,
Chelsea
Another great purchase experience from…
Another great purchase experience from Viofo. I ordered the hardwire kit and a CPL filter. However I do think these should have been included with the dahscam given the price.
11 de outubro de 2023
Resposta da Viofouk
Hi Stan,
Thank you for choosing Viofo once again for your purchase. We greatly value your continued support. We're glad to hear that your purchase experience was positive.
Regarding the hardwire kit and CPL filter, we appreciate your feedback. We understand your point, and we're always looking to improve our offerings. Your input is valuable, and we'll consider it for future product packages and offerings. If you have any more suggestions or questions, please feel free to reach out. We're here to assist you and enhance your experience with Viofo in any way we can.
Kind regards,
Chelsea
Great service and customer support
10 de outubro de 2023
Resposta da Viofouk
Hi Emilia,
We appreciate your kind words! Thank you for recognizing our great service and customer support. We always strive to provide the best assistance to our customers. If you ever need any further help or have any questions in the future, don't hesitate to get in touch. Your satisfaction is our top priority, and we're here to assist you whenever you need us.
Kind regards,
Chelsea
Resposta da Viofouk
Hi Billy,
Thank you for taking the time to leave a review. We're pleased to hear that you had a very good experience with our service. If you ever decide to share more about your experience or have any feedback in the future, please feel free to reach out. Your satisfaction is important to us, and we're here to assist you anytime.
Kind regards,
Chelsea
I recommend it to everyone I recommend it to everyone, these are very good cameras, the shooting quality is just super
I recommend it to everyone, these are very good cameras, the shooting quality is just super
2 de outubro de 2023
Resposta da Viofouk
Hi,
Thank you for taking he time to leave this great review! Lovely to hear that you are happy with your purchase and recommend us.
Kind regards,
Chelsea
It works well
16 de setembro de 2023
Resposta da Viofouk
Hi Dianne,
Thank you for taking the time to leave this review- it is very much appreciated.
Kind regards,
Chelsea
Great cameras good quality reliable and…
Great cameras good quality reliable and the service from this company was exceptional. Will continue to use and recommend to my friends and family and as I drive an instructor a really useful tool
29 de setembro de 2023
Resposta da Viofouk
Hi David,
Thank you so much for taking the time to leave this kind review. Great to her that you are happy with your purchase and our service to you!
Kind regards,
Chelsea
Easy website to order from and very…
Easy website to order from and very quick delivery
22 de setembro de 2023
Resposta da Viofouk
Hi Craig,
Thank you for your kind words. It is great to hear that you are happy with your purchase and our service!
Kind regards,
Chelsea
a129 purchase could,nt be any better
buying process was easy delivery was fast and a quality product
19 de setembro de 2023
Resposta da Viofouk
Hi William,
Thank you for your kind review. Great to hear that you are happy with your purchase.
Kind regards,
Chelsea
VIOFO CAM
Simple to use .. brilliant quality video .. number plates easily readable on playback .
Removes easily from screen without touching any wiring ..
22 de setembro de 2023
Resposta da Viofouk
Hi,
Thank you very much for taking the time to leave this kind review. Great to hear that you are happy with your purchase!
Kind regards,
Chelsea
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