Viribus Bikes Avaliações 119

After riding underpowered folding ebikes on the beach, I welcomed the power of the Viribus Getaway to move through most types of sand. While no fat tire bike is capable of negotiating loose sand, you need power and torque to get through the mushy sand that forms the boundary between the hard pack at the ocean edge and the loose sand above the high tide line. The Getaway had no problems - allowing me to extend my time on the beach (lol... get back before high tide pushes the water up to the loose sand!)

I had no problem loading the rear rack with all my surf fishing gear. The ebike had plenty of range for my purpose, could be quickly charged and fit inside my Prius when folded!

The bike is good for the price and some of the extras. However there are a few smaller things missed. Seats are small and uncomfortable, no shock absorbers to alleviate bumps and gear ratios are way too low especially if using the electric. Regardless it is a decent price for what you are getting.

We love the bike but the directions to put together was very hard and not clear!
Also there was many many parts that had to be put together

Overall great packaging and shipping, assembly instructions/pictures are a bit lacking when it comes to putting it together but it seems to be a good quality trike. Thank you

Good trike for the money.
Helpful customer service.
We just bought a second one.

The bike was received quickly, within a week. I am a novice in putting bikes together. The videos made it seem so easy that I thought I would have no trouble. However, my bike came with the front fork facing backwards. It took me a while to realize it when the front wheel didn't go on. I was unsure what to do. I did try taking a wrench and unscrewing what looked like a large nut on the steering column but it was on very tight and I was afraid of forcing something that shouldn't be forced. I looked at the instruction booklet again and also reviewed the videos but nothing addressed what I was seeing. I called the company and was able to speak to someone immediately. My issue was redirected to a technician who would get back to me in 24 hrs. Which he did. But by then my husband who has had experience, helped me put the bike together. I definitely needed his strength in loosening the nut that I had initially worked on. We got the bike together and the brakes adjusted. It really was a simple process but for someone with no experience, I could have used a bit more information in the videos. I DO THINK the videos are an excellent way of showing the how. Oh, it would also have been a big help if the multi pronged wrench shown in the video could be included. I am super happy with the bike. It is just what I wanted.

We ended up buying 3 E-Bikes of different kinds. Very happy with all 3. Customer service is very good and very considerate of the customer but very slow to respond. Likely due to being understaffed.

The bike arrived with a bent fork. The front wheel doesn’t fit. Can’t use the bike.

Didn’t like the fact that it came in one box in pieces and I had to try to find a neighbor to help put it together. It sat in my garage for almost 2 weeks before I could arrange for help.

Fast service, just as advertised, Customer Service was easy to contact when I had a question. They responded quickly, and then they resolved it immediately. I had bought a regular electric bike and was just too old to really ride it and enjoy it.
For a couple $100 more, I can join all my friends on their bikes. It's the latest thing at all the campgrounds and we camp regularly. If you are hesitating to order from this company, don't wait. I'm a real person. Nobody made me do this review, and I'm completely satisfied.

Quality bike, assembled fairly quickly

Love this bike!!! Great quality. Great size. Super nice looking. Long battery. Has an alarm!! Highly recommend!

Extremely fast and helpful customer service went above and beyond to help me with an issue

Our experience was great because the bike came really fast. Looks great and works, is intended to be main transportation
Thank you

The front brakes do not work after multiple adjustments, the basket did not come with appropriate hardware, and I have been waiting for days for a live person to contact me about my issues

Once we got on the same page the service was prompt, reasonably priced and promptly delivered.