Big scam alert. Die Website versucht klar den Konsumenten zu täuschen in dem der Eindruck erweckt wird dass es sich hierbei um eine offizielle Website handelt. Fakt ist jedoch dass absolute Wucherpr... Ver mais
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Thieves! I applied for Australia visa via this portal by mistake (misleading result from google search). Immediately after applying I received email that data which I already provided is missing. This... Ver mais
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SCAM! BE AWARE AND DO NOT USE! They make themselves look like they are an official website from the government, while charging an exorbitant fee simply to forward all your details for the Visa approv... Ver mais
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No customer service at all. You will always be above 25 in the que an when you reach number 5 they will disconnect. If you have any polict tie up then beware if you are not aware of the benefits they... Ver mais
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Detalhes da empresa
Escrito pela empresa
Planning a short trip to the U.S., Canada, New Zealand, Australia, or other popular destinations? Make your travel experience smoother with Visit-App.org. We specialize in helping travelers secure electronic travel authorizations (eTAs, eVisas, and other entry permits) quickly and efficiently—all from the convenience of your phone, tablet, or computer. For one transparent, flat fee, our experienced agents guide you through each step of the application process. From form completion to final submission, we handle the complexities so you don’t have to. We’ve supported thousands of successful applications and are proud to assist travelers from all over the world. At Visit-App, our mission is to simplify travel bureaucracy and provide a fast, stress-free visa experience. We prioritize accuracy, privacy, and customer satisfaction. Whether you're a first-time tourist, a business traveler, or visiting family abroad, our team is here to ensure your documentation is complete, compliant, and submitted on time. We operate globally and offer multilingual support to make sure no traveler is left behind. Forget confusing government websites and paperwork—our user-friendly platform and expert service are here to save you time, money, and effort. Let Visit-App take care of the red tape so you can focus on the journey ahead. Your next adventure is just a few clicks away.
Informações de contato
Espanha
- visit-app.org
1,5
Muito Ruim
117 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Scam!!
Scam!!! What should cost 17 USD is now 108,5 euro’s!!!
17 de agosto de 2024
Avaliação não solicitada
Resposta da Visit-App
ChatGPT said:
Dear Unfortunate Client,
We’re sorry to hear about your frustration regarding the pricing. Our service is a third-party provider that offers assistance and support throughout the application process, which is why our fee differs from the official government charge. However, we understand that this may not have been clear to you, and we regret any confusion this caused.
If you have any concerns regarding your application or would like us to review your case, please contact our support team. We appreciate your feedback and will continue working to improve transparency for our customers.
Best regards,
The sponsored page via Google is a scam.
This website comes up first when you google ETA. The direct link to the application form is sponsored. The form is a copy of the official Canadian ETA. No word of a third party on that page. Next page is the payment and the 99 USD are not clear like on a decent payment page. I only noticed once I submitted the payment. I immediately mailed them to cancel. They did answer very quickly, but are charging me a service fee of 29 USD to cancel. While browsing their website they explain why it is worth applying through their website vs. the official website. I don't agree with this at all. Not worth the 99 USD vs 7 CAD. The sponsored link is a trick and I feel I should get a full refund considering I IMMEDIATELY mailed. I first called btw, but I got a voice mail of some sort in Spanish.
Update 5 months later: never received any refund whatsoever.
16 de setembro de 2024
Avaliação não solicitada
Resposta da Visit-App
Dear Liesbeth Van Den Broeck,
We’re sorry to hear that you were dissatisfied with your experience. Our service is a third-party application assistance provider, and we strive to be transparent about our fees and the support we offer. However, we regret if this was not clear enough during the application process.
We appreciate your prompt communication regarding your cancellation request and understand your frustration with the service fee. Our cancellation policy is in place to cover administrative costs, but we acknowledge that this may not have met your expectations.
If you have any further concerns regarding your refund or application, please reach out to our support team, and we’d be happy to review your case again. Your feedback is valuable, and we will continue working to improve our transparency and customer experience.
Best regards,
AUFPASSEN!!!! ABZOCKE!!!
AUFPASSEN!!!!! Kauft bloß nicht eure ESTA ODER eTA dort!!!! Die Seite zockt euch komplett ab. Sie wird gesponsert deswegen ist es immer der erste Link auf Google. Normalerweise kostet eine eTA 7 kanadische Dollar. Ich hab den Antrag ausgefüllt und als ich meine Kreditkarten Daten eingetragen habe, stand da KEIN Preis (mein größter Fehler, dass ich das nicht als Alarm gedeutet habe!!!) nach der Bestätigung bekomme ich angezeigt das es 99 DOLLAR gekostet hat!!! Ich wollte nach wenigen Minuten es stornieren aber die Seite lässt es nicht zu! Ich warne jeden vor dieser Seite. Kauft da bloß nichts !!!!!!!
14 de setembro de 2024
Avaliação não solicitada
Resposta da Visit-App
Vielen Dank für dein Feedback. Es tut uns leid, dass du frustriert bist, und möchten klarstellen, dass unser Service mehr umfasst als nur die eTA-Antragstellung. Der Betrag von 99 USD beinhaltet unter anderem personalisierte Unterstützung, schnelle Bearbeitung und umfassende Hilfestellung während des gesamten Antragsprozesses.
Wir sind stets transparent über unsere Preise und die angebotenen Dienstleistungen und empfehlen unseren Kunden, alle Details vor der Bestätigung sorgfältig zu prüfen. Wenn du den Antrag stornieren wolltest, setze dich bitte direkt mit unserem Kundenservice in Verbindung, damit wir dir weiterhelfen können.
Deine Zufriedenheit ist uns wichtig, und wir hoffen, deine Anliegen klären zu können.
Personalized and prompt service
I applied for my eTA on the government website, but it was denied twice. While looking for help online I found the agency hired their $99 USD service. They reviewed in detail the reason why it was being denied all the time, and once resolved, thay completed the process, within an hour, my eTA was approved.
If it hadn't been for Alex's help, I would have missed my flight, which was three days later. The price included a support and reservations service, which luckily I didn't need to use. If I have to travel again, I will contact you Alex.
7 de junho de 2024
Resposta da Visit-App
Thank you for sharing your experience! We're so glad to hear that Alex was able to help resolve the issues with your eTA and that it was approved in time for your flight. It's great to know that our service made a difference in your travel plans, and we're happy everything worked out smoothly. We aim to provide thorough support and peace of mind to our clients, and it's wonderful that you felt confident in the service. If you need assistance for any future trips, Alex and the team will be ready to help. Safe travels!
visit-app.org keep trying to take my…
visit-app.org keep trying to take my negative review down.I posted a recent genuine review of being scammed out of $99 for an Australian visa that is available free from the authentic government website.
First visit-ap.org requested that Trust Pilot verify my review claiming they did not know me - curious given the ongoing email communication in place between us!! Then, once verified by Trust Pilot visit-app.org have flagged my reposted review as containing harmful or illegal content - IT DOES NOT! Clearly they don't want anyone to see my review as it exposes them as third party scammers misleading the unwary. If you need a tourist visa for Australia make sure you apply via the App and avoid contact with visit-app.org
10 de setembro de 2024
Avaliação não solicitada
Resposta da Visit-App
We would like to clarify that the information shared in your review is not accurate, and our service is not a scam. We are a legitimate visa assistance provider that offers additional services such as 24/7 customer support, expedited processing, and help with completing forms for those who prefer personalized assistance. While government sites do offer visa applications directly, we focus on providing extra convenience and guidance for our clients.
Regarding your review being flagged, it was never our intention to silence genuine feedback. Any flagging may have been due to a misunderstanding or concerns with how the content was presented, not an attempt to hide criticism. We value transparency and always aim to resolve any issues our clients may have.
If you have any unresolved concerns, we encourage you to contact our support team directly, and we will work to ensure a fair and satisfying outcome. Your satisfaction is important to us, and we’re here to help.
I recommend it
A friend recommended that I process my visa through visit-app.org. I contacted them, and they answered all my questions regarding my trip and the type of visa I needed. I filled out the form on their website, and in less than three hours, my ETA was approved. I am satisfied with the service, and I will not hesitate to each out to them for any long-distance trips I may need to take.
25 de maio de 2024
Resposta da Visit-App
Dear Tonia Johnson, Thank you so much for your feedback! We're thrilled to hear that you had a smooth and efficient experience with us. It's great that your ETA was approved so quickly, and we're glad we could provide the answers you needed for your trip. We appreciate your trust in our service, and we're here to assist you with any future long-distance trips. Safe travels, and we look forward to helping you again!
Professional and attentive juan
I tried to contact the Mexican consulate to process my visa, but they didn't help and gave me confusing information. I decided to pay 99 USD to the agency for assistance. They sent me to approved visa in two days, and I was able to stay in touch with tha agent, juan, throughout the process. The only negative aspect for me is that communication is via email and not by phone, although I must say thay respond quickly and are attentive. I recommend them.
15 de junho de 2024
Resposta da Visit-App
Thank you for your review! We're glad to hear that Juan was able to assist you throughout the process and that you received your approved visa in just two days. We understand that communication via email may not be ideal for everyone, but we strive to provide prompt and attentive responses to ensure a smooth experience. Your recommendation means a lot to us, and we appreciate your feedback as we continue to improve our services. Safe travels, and feel free to reach out if you need any further assistance!
Professional service
The representative Alex was excellent and my question about the msxican visa fmm were answered within a short time with even more valuable information. I have received my visa approved in 24th. Thanks Alex and visitapp
4 de junho de 2024
Resposta da Visit-App
Thank you for your kind words! We're delighted to hear that Alex was able to assist you promptly and provide valuable information regarding your visa. It's great to know that your visa was approved quickly and that you had a positive experience with Visitapp. We'll make sure to pass on your compliments to Alex. If you need any further assistance in the future, don't hesitate to reach out. Safe travels!
This is the first time I'm traveling by…
This is the first time I'm traveling by plane, and I had doubts about how to get the visa. The website is easy to navigate and even if I chose the regular application process my FMM got approved a few hours later
10 de julho de 2024
Resposta da Visit-App
Thank you so much for sharing your experience! We’re thrilled to hear that your first time applying for a visa went smoothly and that our website was easy to navigate. It’s great to know that even with the regular application process, your visa was approved quickly. If you have any more questions in the future or need further assistance, we’re always here to help. Safe travels, and we wish you an amazing trip!
Demande de remboursement ignorée
Ils ont prélevé 2 fois 99USD sur mon compte et malgré de nombreuses demandes et relances ils n'ont remboursé qu'une seule fois 70USD alors qu'ils m'ont dit avoir remboursé une fois pour moi et une fois pour mon mari.Ils ne répondent même plus aux mails !
15 de agosto de 2024
Avaliação não solicitada
Resposta da Visit-App
Merci pour votre message. Nous sommes vraiment désolés pour la gêne occasionnée et tenons à clarifier cette situation. Nous traitons chaque demande de remboursement conformément à notre politique et prenons très au sérieux les réclamations de nos clients.
Nous vous assurons que si un double prélèvement a été effectué par erreur, nous procéderons au remboursement complet. Il semble qu'il y ait eu un malentendu dans le processus, et nous allons vérifier immédiatement votre dossier pour résoudre ce problème au plus vite.
Nous vous prions de bien vouloir nous contacter à nouveau par e-mail à notre adresse de service client avec les détails de la transaction pour que nous puissions finaliser le remboursement manquant. Nous restons à votre disposition et mettrons tout en œuvre pour corriger cela rapidement.
Merci de votre patience et compréhension.
I was really surprised that my Mexican…
I was really surprised that my Mexican visa granted within few minutes. In other agencys you have to wait days or weeks I really appreciate.
4 de setembro de 2024
Resposta da Visit-App
Thank you so much for your kind review! We're thrilled to hear that you received your Mexican visa so quickly. We strive to provide efficient and hassle-free service, and it's great to know we exceeded your expectations. If you ever need assistance in the future, feel free to reach out!
Contenta con el servicio que ofrecen
Contenta con el servicio que ofrecen. Son rápidos, tal y como menciona su pagina web.
1 de setembro de 2024
Resposta da Visit-App
¡Muchas gracias por tu comentario! Nos alegra saber que estás contenta con nuestro servicio y que hemos cumplido con tus expectativas de rapidez. Nos esforzamos por brindar un servicio eficiente y de calidad, y comentarios como el tuyo nos motivan a seguir mejorando. Si en el futuro necesitas alguna otra gestión, no dudes en contactarnos. ¡Estamos aquí para ayudarte!
Sham
Sham. This site charged me 99 USD for an ESTA that should have cost 21 USD. Google boosts this page to top of search results. It looks like a government website but it's not. They did process my application but failed to send me the successful ESTA form, which I had to retrieve manually from the government website.
2 de agosto de 2024
Resposta da Visit-App
Thank you for your feedback. I’m sorry to hear about your experience and the confusion regarding our fees and service. Our charges cover the additional support we provide, which is separate from the official application fee.
If you have any issues with your application or need further assistance, please contact our support team. We are here to help and ensure you have the necessary support.
Was conned into thinking this was the official site
Was conned into thinking this was the official e visa site for Australia. Cost me 10x the standard rate. I don't even know if the visas are genuine as I couldn't take the risk and applied the official route once I realised I'd been conned. Official method using the app is actually quicker and easier. Unfortunately the Aussie government didn't want to pay Google so their listing is after all the scam sites...
23 de julho de 2024
Avaliação não solicitada
Resposta da Visit-App
Thank you for sharing your feedback. I’m sorry to hear about your experience and any confusion caused by our site. Our service provides assistance with the visa application process, which includes additional fees.
If you have concerns about your application or need further assistance, please reach out to our support team. We are committed to resolving any issues and ensuring your satisfaction.
Site is asking for money for a free…
Site is asking for money for a free visa application
21 de julho de 2024
Avaliação não solicitada
Resposta da Visit-App
Thank you for your feedback. I apologize for any confusion regarding our services.
Please be aware that we offer support and assistance for visa applications, which may involve additional fees. Our support team is available to help clarify any concerns and ensure you have all the necessary information.
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