Vitapoint | Everyday essentials Avaliações 

I put in a order on Saturday morning and my parcel arrived the next day Unbelievable I would have expected to wait a couple of days I would recommend this company to my friends And their prices are what you call fair

Easy to use website and quick delivery.

I am disabled and housebound and rely SOLELY on home deliveries. Placed an order on Friday on Amazon which stated next day delivery from this company and although they did issue a refund I was told the product was still coming and they apologised for delay guaranteeing it would be with me Sunday it’s now Tuesday and reduced a message the seller this company called the item back! You would have thought that as a goodwill venture Gue to the delivery not aerobic g by the specified next day they would have still let me receive the item! I have never experienced such horrible customer service and as I rely solely on deliveries would have continued to order from them. Absolutely appalled!!

Excellent Service next day delivery and Great Customer service :)...

Fast delivery, best prices, highly recommended and will be using again soon.
Vitapoint🫰

Product is great as ever delivered quickly driver very friendly had no problems would use you again 😃

I ordered 3 tubs of tile grout through Amazon on 6th June. Was told delivery by Monday 9th June. Didn't arrive. The next day I received a package that looked like it had been thrown from top of skyscraper. Tile grout all over what was left of box and only one in it. You wouldn't have got 3 in that box so either list or not sent.
Contacted amazon who were helpful and said they would contact seller saying I would receive my order in full by Thursday.
I receive an automated email from Vita Point saying customer service is important to them. Please send photographic evidence. I replied to this telling them. Pictures had been taken but I can not send rhem due to being severely sight impaired and registered blind. They would have to wait till Sunday when my Son comes to see me after his holiday. He would do it for me. If this means you can not resend my damaged package and 2 missing items please issue refund and I will get tile grout from elsewhere as needed for weekend.
Next day I get the same email asking for pictures. I contact amazon again. I'm told they will contact company and ask where the missing items were. Give them 48 hours to contact me. I get same email again.. This company is a joke. Customer service appalling. I asked them several times in emails to them why did I not receive 3 tubs and only. Never get answer.
The damaged package I can accept as down to poor care from courier company. Missing items not sent is down to them.
I my opinion they didn't have the stock and were just playing for time in case they got more in to send me. Who knows. Never get answer from this company only an automated email time after time. Now in amazon's hands to sort out. I want full refund. This company has let me down and I wouldn't trust them to fulfill orders.

Split my delivery into 2, one arrived the other didn’t. Claimed to have issued a refund for the missing items which I never received.

Quick delivery, great prices, would highly recommend and will be using again thanks

I've made two orders with Vitapoint and both have been delivered extremely fast (within 48 hours).

For clarity, the two orders were for shoe deodorisers (Beauty Formulas Odour Control Foot & Shoe Care Spray and Neutradol Deofab Fabric Deodoriser. The Neutradol one didn't work on my shoes. The Beauty Formulas one does seem to be working well and only time will tell.).

Their prices are also very competitive.

Only received part of my order from VitaPoint... Ordered 16/05/25 next day delivery...
Contacted customer service a week later and only got an automated response.
Found out from Amazon delivery tracking that my parcels were damaged in transit and will not be delivered. No help from Vitapoint customer service and it's been 3 weeks now... Its a shame as they have a lot of good products and I only purchased because of other good reviews...
Should have backed out when there was no PayPal option at checkout even though it's logo is on their website footer... I will be organising with my bank to retrieve my payment...
Update:
I sent at least 5 emails over the last 3 weeks. Only when I mentioned contacting Trading Standards, I finally got a response... Apparently they "do not have a policy in place to re-send items"
and will issue a refund for the missing items. This was only confirmed in their 3rd response email yesterday (11/06/25) after some back and forth to confim recieved/missing items including having to send them imagesof the items recieved... They did not issue the refund as soon as they heard about the issue as they said in their response below... Only after I had to chase them and provide all the information for the missing items on my order with the prices and product codes! Surely they could have found that information themselves their order records...
Ridiculous! I certainly will not be ordering again! Avoid!
2nd Update:
The refund has been credited to my account now so at least there is that...
If you do choose to order anything from this company, I'd only purchase one thing at a time... They clearly can't handle anything more than that!

Prompt, efficient and quality products.

Fast and efficient service

First time using Vitapoint therefore I was a tad apprehensive as I’ve not heard of them before. I’m pleased to say however that the whole process from start to finish was as smooth as possible: I firstly received a confirmation email upon ordering my items, another confirmation email followed with the expected delivery date, another once the items had been shipped, and a final once it had all been delivered. Would recommend.

Scammers in my experience. Ordered a parcel - No updates from the company - still not arrived 3 weeks later - Evri tracking said sender (Vitapoint) requested a return to them - Vitapoint kept my funds until prompted - then returned the funds- still no explanation as to why they asked for the parcel back - went onto their chat and they lied first off saying that the parcel had been lost in transit - AVOID AVOID

Value for money & always timely delivery!

Delivery was very quick. Kept informed of when delivery would be. Will definitely be ordering again

Delivery in a few days - and the price of the Old Spice deodorant and postage was cheaper than Amazon!