Wayv. Talk, Broadband and IT for Business Avaliações 

235
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Stuart was absolutely excellent sorted my problem out very efficiently and quickly. Thank you once again for making my life easier.:-)

Avaliado com 5 de um total de 5 estrelas

Lindsey Chalk was a huge help and actually listened to our problems after raising the issue since April this year, Lindsey replaced the phone promptly for us to help the user. Nothing was too much tr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

lyndsey at wayv is always very quick at responding to any queries i have and on the ball with ensuring everything is sorted for our company.

Avaliado com 5 de um total de 5 estrelas

Lindsey at Wayv was fantastic to work with. She helped us get our direct dials set up quickly and efficiently. She was always available, answered her phone whenever we needed assistance, and made the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de telecomunicação
  2. também em
  3. Engenheiro de Telecomunicações
  4. Fornecedor de equipamentos de telecomunicações
  5. Serviço B2B
  6. Serviço de telefone e internet
  7. Serviços e Manutenção de Computadores

Escrito pela empresa

Wayv is an award-winning UK business telecoms and managed IT provider, helping small and medium-sized businesses stay connected, productive and supported. From our headquarters in Sheffield, South Yorkshire, we provide SMEs across the UK with reliable business phone systems and broadband services, working in partnership with communications technology experts Ericsson-LG. We also offer Managed IT Services that complement and strengthen our customers’ communications infrastructure. Every customer receives free access to WayvCare, our award-winning support service. WayvCare gives each business a dedicated support engineer who understands its systems, requirements and goals - providing personal, responsive help whenever it is needed. We’re proud to be the UK’s first and only carbon-neutral business telecoms and broadband provider. We’re disrupting the telecoms market by delivering the level of service, support and transparency that businesses deserve. Our values guide everything we do: We innovate - finding smarter ways to help businesses communicate and grow. We deliver - keeping our promises and taking ownership of every outcome. We care - putting our customers, colleagues and planet at the heart of our decisions. Our straightforward terms of business are designed to protect our customers, while our friendly, down-to-earth approach makes working with Wayv refreshingly simple. Discover our business phone systems, broadband solutions and Managed IT Services at https://wayvtalk.com, or contact us for a free, no-obligation quote.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

235 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(235)

48 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Brilliant service as always

Brilliant service as always, quick efficient and effective.

2 de dezembro de 2021
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Gary,

Thank you for your review.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Installation of new phone system

Instillation of our new phone system went smoothly, Friendly and helpful engineer.

1 de dezembro de 2021
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi there,

Thank you for your review.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Sean professionally installed our new…

Sean professionally installed our new telephone system without hindering us during our working day. He was polite, efficient and helpful - highly recommend Wayv and the excellent Sean.

25 de novembro de 2021
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi David,

Thank you for your review.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Couldn't fault the service from Wayv

Couldn't fault the service from Wayv. From the initial call, to the visit from Hollie and then the instillation from Sean, everything went smoothly. A very professional and friendly service all round. Very happy!

24 de novembro de 2021
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Ruan,

Thank you for your review. Great to hear everything went smoothly.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

New phone system from Wayv.

Complete new phone system from Wayv.
Change over went without a hitch with no disruption to our telephone service.
Training very informative and helpful.
After service excellent and nothing is too much trouble.
Excellent customer service.
Would highly recommend.

28 de outubro de 2021
Avaliação não solicitada
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Rebecca,

Thank you for your review. I'm glad to hear that the switch was seamless and you're all up and running now.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

The problem we had wasn't a Wayv issue…

The problem we had wasn't a Wayv issue in the end but they still rang back to check it had all been sorted. Great customer service.

15 de outubro de 2021
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Jill,

Thank you for your review.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Perfect support

The perfect support.
Quick and easily answered all my questions.

12 de outubro de 2021
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Laurence,

Thank you for your review. Glad to hear of your positive experience.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Bens a star

Sorted everything brilliantly

12 de outubro de 2021
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Naomi,

Thank you for your review.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Wayv 5/5!!

Hollie, Sean, Ben & Ryan were great at getting us up and running. 5/5 for them!

4 de outubro de 2021
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Oli,

Thank you for your review. I will make sure to inform them of your lovely comment!

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Excellent service and faults sorted the…

Excellent service and faults sorted the following day.

1 de outubro de 2021
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Steve,

Thank you for your review. I'm happy to hear your issues have been resolved.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

I am new to Wayv (signed up beginning…

I am new to Wayv (signed up beginning of this year 2021) and aside from the anticipated minor issues when switching to a new provider all has been good. When issues did crop up they were addressed quickly by friendly and professional people.

Compared to our old provider Wayv are more efficient, easier to deal with, friendlier, prepared to listen and are considerably less expensive.

All in all I am very glad I have switched providers.

29 de setembro de 2021
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Anthony,

Thank you for your review. I'm glad you're happy with your decision to switch and that you experience with us has been positive so far!

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Good Service

Problem sorted within 5 minutes.

17 de setembro de 2021
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Gary,

Thank you for taking the time to review.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

GREAT SERVICE

Wayv were quick to help me with my issue and resolved it for me there and then no messing.
Very friendly experience. Highly recommend to other company's as they are a great asset to us.

16 de setembro de 2021
Avaliação não solicitada
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Jajo,

Thank you for your review. I'm glad your issue has been resolved!

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Clear & transparent pricing

Clear & transparent pricing. Moved away from other provider who was totally the opposite.

No hassle on days of install.

Would recommend.

14 de setembro de 2021
Avaliação não solicitada
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi there,

Thank you for your review.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

New Customer

As a new customer of WAYV, I can't fault the initial experience, from meeting with Hollie to explain our options and the installation and after care with Ben.

We have had no issues so far!

24 de agosto de 2021
Avaliação não solicitada
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Vicky,

Thank you for your review. I'm glad that it has gone smoothly and we will strive to keep it this way!

Sophie Henderson
Customer Trust and Solutions Executive
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Brilliant service from start to finish

Sean Hopper and the whole Wayv team have been brilliant, nothing has been too much trouble and all works have been completed timely and with a smile.

Sean has been very patient with us whilst showing us how to get the best from the Wayv service. Highly recommend the Wayv team.

20 de agosto de 2021
Avaliação não solicitada
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Gary,

Thank you for your review. I'm happy to hear that everything has gone well with your recent setup. I'm glad your team now have full knowledge of how best to use the system and get the most out of it. If you need anymore assistance, please do not hesitate to give us a call.

Sophie Henderson
Customer Trust and Solutions Executive
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Having contacted Wavy on a few occasions I can not fault them, Each time our query as been dealt with quickly and efficiently. I would like to give special thanks to Sean their installation engineer for taking the time to come out and do some one to one training with the team. It was very much appreciated. Thank you

27 de julho de 2021
Avaliação não solicitada
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Charlene,

Thank you for your review. I'm pleased to hear that our team are handling your enquiries efficiently and we are providing the level of support we promise.

Sophie Henderson
Customer Trust and Solutions Executive
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Recently switched over to Wayv and very…

Recently switched over to Wayv and very impressed with the quality and speed of service so far! No pushy sales pitch, just an honest and clear proposal of costs from Hollie, and a seamless switch overseen by Ben and Sean (and with input from Ryan at Wayv HQ too!)

8 de julho de 2021
Avaliação não solicitada
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Sam,

Thank you for your review.

Sophie Henderson
Customer Trust and Solutions Executive
0114 553 4888

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