Wayv. Talk, Broadband and IT for Business Avaliações 

235
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Stuart was absolutely excellent sorted my problem out very efficiently and quickly. Thank you once again for making my life easier.:-)

Avaliado com 5 de um total de 5 estrelas

Lindsey Chalk was a huge help and actually listened to our problems after raising the issue since April this year, Lindsey replaced the phone promptly for us to help the user. Nothing was too much tr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

lyndsey at wayv is always very quick at responding to any queries i have and on the ball with ensuring everything is sorted for our company.

Avaliado com 5 de um total de 5 estrelas

Lindsey at Wayv was fantastic to work with. She helped us get our direct dials set up quickly and efficiently. She was always available, answered her phone whenever we needed assistance, and made the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de telecomunicação
  2. também em
  3. Engenheiro de Telecomunicações
  4. Fornecedor de equipamentos de telecomunicações
  5. Serviço B2B
  6. Serviço de telefone e internet
  7. Serviços e Manutenção de Computadores

Escrito pela empresa

Wayv is an award-winning UK business telecoms and managed IT provider, helping small and medium-sized businesses stay connected, productive and supported. From our headquarters in Sheffield, South Yorkshire, we provide SMEs across the UK with reliable business phone systems and broadband services, working in partnership with communications technology experts Ericsson-LG. We also offer Managed IT Services that complement and strengthen our customers’ communications infrastructure. Every customer receives free access to WayvCare, our award-winning support service. WayvCare gives each business a dedicated support engineer who understands its systems, requirements and goals - providing personal, responsive help whenever it is needed. We’re proud to be the UK’s first and only carbon-neutral business telecoms and broadband provider. We’re disrupting the telecoms market by delivering the level of service, support and transparency that businesses deserve. Our values guide everything we do: We innovate - finding smarter ways to help businesses communicate and grow. We deliver - keeping our promises and taking ownership of every outcome. We care - putting our customers, colleagues and planet at the heart of our decisions. Our straightforward terms of business are designed to protect our customers, while our friendly, down-to-earth approach makes working with Wayv refreshingly simple. Discover our business phone systems, broadband solutions and Managed IT Services at https://wayvtalk.com, or contact us for a free, no-obligation quote.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

235 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(235)

48 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic Service, thank you Ben

Thank you to Ben for a totally hassle free upgrade to our system and handsets. He has been unobtrusive, efficient and incredibly helpful. His tutorial on the new handsets and features, was clear and easy to understand. The downtime was so minimal no one noticed it was happening. Than you to Sophie for her repeated assistance in getting the necessary documentation correct, and her continued assistance with general queries. Well done Wayv, your a great Company to deal with and we would highly recommend you to others.

6 de janeiro de 2023
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Tina,

Thank you for leaving us a positive review - we're delighted to hear that you would recommend us off the back of your experience!

If you'd like to hear more about our referral scheme, please don't hesitate to get in touch!

Best regards,

The Wayv Team

Avaliado com 5 de um total de 5 estrelas

Really impressed so far

Really impressed so far! We moved telephone providers as we weren't happy with our current service. The transition to this company has been really smooth and somebody has been there at every step of the way. Any questions we had were answered promptly and efficiently by the friendly staff and the phone system is really easy to use.

24 de novembro de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Craig,

We're delighted to hear that the transition and support you've received have met your expectations - thank you for leaving us a review!

Best regards,

The Wayv Team

Avaliado com 5 de um total de 5 estrelas

The go to company

The service from start to finish was brilliant. Any questions were answered straight away. The system is fantastic and there have been absolutely no issues. Great company with great service

4 de novembro de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Sean,

Thank you so much for your brilliant review - we're glad that you have found our company and service great to deal with!

Best regards,

The Wayv Team

Avaliado com 5 de um total de 5 estrelas

Efficient and helpful

Efficient and helpful. Brilliant service so far.

23 de agosto de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Josh,

Thank you for sharing your experience, we're pleased to hear that your switch went smoothly and you're happy with our service!

Best regards,

The Wayv Team

Avaliado com 5 de um total de 5 estrelas

Recommended

Moved from an old outdated phone system to Wayv recently. We are really pleased and couldn't recommend them more! Easy set up and change of providers.
Sean came and did our install across both sites, he was very efficient and knowledgeable. He went through the new handsets and gave us some handy tips and links for support videos! Thank you Sean!

28 de julho de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Lauren,

Thank you so much for taking the time to leave us a review and great to hear that you would recommend us!

We are currently offering a referral scheme which could see you receive free Wayv telecom and broadband services for a whole year - get in touch if you want to find out more!

Best regards,

The Wayv Team

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Wayv provided new internet telephones and broadband. They were very professional and provided plenty of advice on our new internet based phones, they continue to be easily accessible for help and support. The equipment they provided is of a high quality at a good price. Their staff are always friendly.

18 de julho de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Leon,

Thank you for your great review - we're glad that your experience has been positive on so many fronts.

Best regards,

The Wayv Team

Avaliado com 5 de um total de 5 estrelas

Lightening Fast Internet

Quick Install and up and running within minutes (switchover from last supplier). Even at the remote location of our office building, the speed is amaaaaazing. Only issue now is that everyone in the office is watching Netflix and not working! oops! : ) .... Would recommend the services. Good work guys.

21 de junho de 2022
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Resposta da Wayv. Talk, Broadband and IT for Business

Hi Balal,

Thank you for your review - we're pleased to hear that the efficiency of the switch enabled you to get up and running straight away!

Best regards,

The Wayv Team

Avaliado com 5 de um total de 5 estrelas

Great Service

Fast, effecient, good value, great internet speeds for business. Great customer service too. Would recommend to other businesses in Sheffield.

17 de junho de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Matt,

Thank you for your positive words and for taking the time to review our service. We're delighted to hear that you're happy with the switch.

Best regards,

The Wayv Team

Avaliado com 5 de um total de 5 estrelas

Arrived at time agreed

Arrived at time agreed. Sean was helpful and informative, no issues.

15 de junho de 2022
Avaliação não solicitada
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Julie,

Thank you for taking the time too leave us a review - glad that your experience was positive!

Best regards,

The Wayv Team

Avaliado com 5 de um total de 5 estrelas

Great Service...

Great Service.... very smooth transfer / transaction with excellent results

9 de junho de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Roger,

We're pleased to hear that you've had a positive switch experience and that your results have improved!

Best regards,

The Wayv Team

Avaliado com 5 de um total de 5 estrelas

Superspeed!

Within 4 minutes my email was replied to and I was asked to check if the issue had been resolved. It already had!!!! What better service can you have than that, thank you :)

26 de maio de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Susan,

Thank you for leaving us a review on your experience - we love to hear from happy customers!

Best regards,

The Wayv Team

Avaliado com 5 de um total de 5 estrelas

Phone Installation

The installation of our new phones was seamless and Sean was such a pleasure to deal with.

12 de maio de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Nathan,

Great to hear that you had a seamless experience and that Sean provided you with a positive installation.

Best regards,

The Wayv Team

Avaliado com 5 de um total de 5 estrelas

Great service

29 de abril de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Mike,

Thank you for leaving us a great review - glad you found the service positive.

Best regards,

The Wayv Team

Avaliado com 5 de um total de 5 estrelas

From the initial consultation with Liam…

From the initial consultation with Liam and Hollie to the install of the new system, Wayv have been very professional, extremely efficient, helpful and friendly. Everything was instigated very quickly indeed.

Ben installed our new phone system, he was very professional, friendly and nothing was too much trouble.

We have had problems with our previous supplier in the past, not communicating and increasing our bills etc so we were keen to move away and try something new. We have been very impressed so far thank you!

20 de abril de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Nicki,

Thank you for taking the time to leave us a review - we're pleased that we were able to improve your experience with the industry and hope this has continued!

Best regards,

The Wayv Team

Avaliado com 5 de um total de 5 estrelas

New wireless phone installed quickly

Ryan installed a new phone in a wireless environment. This allows greater flexibility for customers like us who cannot always use a wired connection (ie when working from home).

Ryan installed remotely, replaced a previous phone with the new wireless one, and re-configured the old phone to be used by a different user.

First class service as usual from Wayv Telecom - highly recommended!

21 de março de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Simon,

Thank you for your review. I'm happy to hear that Ryan was able to find and install a solution that is more efficient for your business. I hope that this new phone has provided you with the flexibility you need.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

This company has gone above and beyond…

This company has gone above and beyond expectations. Any problems they have dealt with it usually within the day even hour! Still getting used to the phone system but so far its working great for us!!! Shaun is absolutely fantastic he just gets on with his work even when we are having a manic day! fully recommend this company and their products.

17 de março de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Gill,

Thank you for your review. I'm thrilled to hear that any issues have been resolved quickly and efficiently for you. We are always happy to provide extra training for any staff if needs be, just give us a call.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Excellent service by Sean Hopper today…

Excellent service by Sean Hopper today whilst fitting our new telephone system, explained everything very clearly and answered all out questions for us.

9 de março de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Helen,

Thank you for your review. I'm glad to hear that Sean guided you through the process and provided simple and easy training.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Highly Recommend Wayv!

After a bad experience with our previous provider, we could not be happier with the installation and service we have received. From our initial meeting with Hollie through to Sean coming to do the install - it has all been faultless. The team have been great and are always there to answer any questions. I would recommend Wayv to anyone!

2 de março de 2022
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Paula,

Thank you for your review. We're delighted to hear that your experience with Wayv has been much more positive and that we are able to provide the level of service and quality you're looking for.

Sophie Henderson
Making it happen
0114 553 4888

Avaliado com 5 de um total de 5 estrelas

Excellent professional service from…

Excellent professional service from initial discussion with Hollie through to installation and product training provided by Ben - couldn't be more pleased at how seamlessly the transfer has gone

9 de dezembro de 2021
logotipo da Wayv. Talk, Broadband and IT for Business

Resposta da Wayv. Talk, Broadband and IT for Business

Hi Pauline,

Thank you for your review.

Sophie Henderson
Making it happen
0114 553 4888

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