Stuart was absolutely excellent sorted my problem out very efficiently and quickly. Thank you once again for making my life easier.:-)
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Veja o que dizem as avaliações
Lindsey Chalk was a huge help and actually listened to our problems after raising the issue since April this year, Lindsey replaced the phone promptly for us to help the user. Nothing was too much tr... Ver mais
A empresa respondeu
lyndsey at wayv is always very quick at responding to any queries i have and on the ball with ensuring everything is sorted for our company.
Lindsey at Wayv was fantastic to work with. She helped us get our direct dials set up quickly and efficiently. She was always available, answered her phone whenever we needed assistance, and made the... Ver mais
A empresa respondeu
Detalhes da empresa
- Empresa de telecomunicação
- também em
- Engenheiro de Telecomunicações
- Fornecedor de equipamentos de telecomunicações
- Serviço B2B
- Serviço de telefone e internet
- Serviços e Manutenção de Computadores
Escrito pela empresa
Wayv is an award-winning UK business telecoms and managed IT provider, helping small and medium-sized businesses stay connected, productive and supported. From our headquarters in Sheffield, South Yorkshire, we provide SMEs across the UK with reliable business phone systems and broadband services, working in partnership with communications technology experts Ericsson-LG. We also offer Managed IT Services that complement and strengthen our customers’ communications infrastructure. Every customer receives free access to WayvCare, our award-winning support service. WayvCare gives each business a dedicated support engineer who understands its systems, requirements and goals - providing personal, responsive help whenever it is needed. We’re proud to be the UK’s first and only carbon-neutral business telecoms and broadband provider. We’re disrupting the telecoms market by delivering the level of service, support and transparency that businesses deserve. Our values guide everything we do: We innovate - finding smarter ways to help businesses communicate and grow. We deliver - keeping our promises and taking ownership of every outcome. We care - putting our customers, colleagues and planet at the heart of our decisions. Our straightforward terms of business are designed to protect our customers, while our friendly, down-to-earth approach makes working with Wayv refreshingly simple. Discover our business phone systems, broadband solutions and Managed IT Services at https://wayvtalk.com, or contact us for a free, no-obligation quote.
Informações de contato
677 Ecclesall Road, S11 8TF, Sheffield, Reino Unido
- 0114 553 4888
- info@wayvtalk.com
- wayvtalk.com
4,9
Excelente
235 avaliações
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Resposta da Wayv. Talk, Broadband and IT for Business
Hi Robert,
Thank you so much for sharing your experience - we're glad that it was positive.
Best regards,
The Wayv Team
What a great experience with Wayv
What a great experience with Wayv
Seamless process, lovely people to deal with. Friendly and helpful.
Sean Hopper was patient when completing our installation and explained every detail
Thank you so much :-)
22 de agosto de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Maria,
Thank you for sharing your experience - we're delighted to heat that it was seamless for you!
Best regards,
The Wayv Team
Great Company
As far as Internet installation goes this has been a great experience. The installation engineer was very professional and very clear when it came to educating us on our new phone system. The team at Wayv have been exceptionally organised and there have been no problems whatsoever. Would definitely recommend them.
23 de julho de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Nick,
We're glad to hear that your experience was great and you had no problems. It's always a pleasure to hear from happy customers!
Best regards,
The Wayv Team
Great company, great work ethos
Well we have given you 5stars even though there is always room for improvement lol.
I'm going to apologise for not getting your name even though I've made your brews all day. The gentleman was really friendly, just cracked straight on with the installation. Everything seems to be running smoothly. He was very clear demonstrating how to use the equipment. Great system, great engineer and from reading the reviews the customer service team are great too. Would definitely recommend :)
23 de julho de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Lindsay,
We love to hear that customers would recommend us based on their experience - that really is the best feedback to receive!
Glad that you had such a positive journey with our team.
If you'd like to find out more about our referral scheme, please don't hesitate to get in touch!
Best regards,
The Wayv Team
Smooth Installation
Sean was very helpful and answered any questions in detail. The installation process was smooth, and there was no interruption to our service.
17 de julho de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Sophie,
Thank you for sharing your experience - glad that you had a smooth transition.
Best regards,
The Wayv Team
very clean and professional
Everything was explained in detail and the engineer was very clean and professional.
13 de julho de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Stefan,
We're pleased to hear that the support and service we provided was to your liking, and there wasn't too much upheaval!
Thank you for your review.
Best regards,
The Wayv Team
Polite and friendly engineer
Polite and friendly engineer, everything explained in detail. Very positive experience with install during opening hours.
14 de junho de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Amanda,
Thank you for sharing your experience - we're delighted to hear that it was positive!
Best regards,
The Wayv Team
Sean has been absolutely fantastic from…
Sean has been absolutely fantastic from start to finish. From the initial introduction to asking questions about our business and going through the setup of the phones and system. We know we have been in safe hands!
8 de maio de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Sarah,
Thank you for sharing your experience - we're delighted to hear that you feel supported with your new systems.
Best regards,
The Wayv Team
Wayv is always friendly and helpful to…
Wayv is always friendly and helpful to deal with and they are always very quick to respond, especially Sophie!
24 de abril de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Nikki,
Thank you for sharing your review - we're glad that we have given you a positive experience!
Best regards,
The Wayv Team
Very impressed
Very impressed
Technician turned up on time and even though we had no power for the morning, got on with what needed doing. Was tidy and there was very little disruption. Was friendly - definitely recommend.
23 de abril de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Penny,
It's brilliant to hear that you were impressed with the service you received and the minimal disruption - happy customers are our aim!
Best regards,
The Wayv Team
Good efficient service
Good efficient service, knowledgeable staff right from the start - Sophy, Liam and Sean obviously care about the customer experience and believe 100% in the product
16 de abril de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Neil,
We're delighted to hear that our passion for providing exceptional service came through - thank you for taking the time to review your experience.
Best regards,
The Wayv Team
Outstanding service
Great service Sean visited site and did a thorough job would recommend to any company.
26 de março de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Steve,
Thank you for sharing your experience and that you would recommend us!
We have a referral scheme for existing customers - if you'd like to find out more, please get in touch.
Best regards,
The Wayv Team
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Michael,
Thank you for sharing your experience; we're pleased to hear that you felt our service was great.
Best regards,
The Wayv Team
Fantastic service, would recommend
Wayv got us set up with our phones and couldn't have been more helpful. Brilliant service, would highly recommend
9 de março de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Olwynne,
Thank you for leaving us a great review - it's great to hear that you would recommend us.
If you'd like to find out about our referral scheme, please don't hesitate to get in touch!
Best regards,
The Wayv Team
Very helpful and professional
9 de março de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Rory,
Thank you for leaving us a review, we're glad that you had a positive experience.
Best regards,
The Wayv Team
Really easy set up and friendly service!
3 de março de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Jack,
Thank you for sharing your experience - we're pleased that you found it easy, and the team friendly to deal with.
Best regards,
The Wayv Team
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Caroline,
Thank you for taking the time to leave us a review - we're glad that you had a positive experience and that you would recommend us!
Best regards,
The Wayv Team
Great overall experience
Great overall experience!
John and Liam explained all of the services properly and clearly. Sophie followed up with all paperwork and schedule for works. Sean the engineer was brilliant. He ensured all works were completed with no interruption to our services, and explained the whole setup in easy to understand terms. Thanks guys!!
14 de fevereiro de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Marc,
We're delighted to hear that the experience was a positive one from start to finish!
We work hard to provide exceptional service so it's brilliant to hear that your experience reflected this.
Best regards,
The Wayv Team
Excellent Customer Service
I dealt with Ben Gilliver at Wayv who remotely installed some software on my laptop and answered a couple of queries I had. Ben was very friendly, knowledgeable and professional. A pleasure to deal with and sorted the issue very quickly.
13 de fevereiro de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Matthew,
Thank you for leaving such a positive review for your experience - glad that we were able to address your issue efficiently.
Best regards,
The Wayv Team
We had our new phone system installed…
We had our new phone system installed today.
From start to finish it has been stress free!
Had great communication from Sophie in the office, explaining everything that would happen and
Our engineer Sean has been fantastic!
He has fully explained everything very simply, been really patient and made the changeover flawless.
Thankyou so much.
17 de janeiro de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Justine,
We're pleased to hear that you had a flawless changeover - that's what we aim for! Always a delight to hear from happy customers.
Best regards,
The Wayv Team
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