Webbox Pet Food Avaliações 

450
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Great products and good prices but sadly let down on delivery by DPD who claimed they’d ‘missed’ me when they didn’t even knock at my door - I stayed in all day waiting for them. I would suggest chang... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service. My only comment would be that they could review their packaging, I ordered 8 webbox boxes. They came in 8 very large boxes, but each box could have fitted 2-3 webbox boxes. That... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Someone recommended getting these Lick e Lix for a treat for our Persian, now 13. He goes MENTAL for them. In fact he’s taught us to follow him to the drawers we keep them in and he Meows to demand... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Looked every where for Liver Yummies dog treats could always get them from supermarkets but not any more . Online seems to be the only place, our dog loves them . Very fast delivery excellent service... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Pet Shop

Escrito pela empresa

You know that face they make when something is really, really good? That's what we make everything for. Webbox has been making irresistible treats, complete meals and toys that pets love for over 33 years. Great quality, real value, and a whole lot of happy pets along the way. Real bonds. Real routines. Real pets. That's what we're here for.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

450 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 70% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(450)

365 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very fast service

Very fast service, great price, will definitely use again

31 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you very much for taking the time to share your feedback.

We are so delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us and for being a valued customer.

Best wishes,
Webbox

Avaliado com 5 de um total de 5 estrelas

Casper & Missy absolutely love them and…

Casper & Missy absolutely love them and the eaten with seconds of me giving them.

29 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Casper and Missy,

We're so pleased and happy to have you as fans!

Thank you for telling your mum to shop with us and for being valued catomers! 😻😻

Thank you!

Best wishes,
Webbox

Avaliado com 5 de um total de 5 estrelas

Easy to order arrives fast and ive…

Easy to order arrives fast and ive saved money.

31 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello!

Thank you very much for sharing your feedback.

We are delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us. Thank you.

Best wishes,
Webbox

Avaliado com 5 de um total de 5 estrelas

Order depatched and received very…

Order depatched and received very quickly. The tins of turkey are definitely in the lead and will be ordering more soon.

31 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Angela,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were happy with your order and the service received.

Thank you for shopping with us and being a valued customer.

Best wishes,
Webbox

Avaliado com 5 de um total de 5 estrelas

Webbox Beef Lick-a-lix

Easy to order and a speedy delivery.

26 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you for sharing your feedback.

We're delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Avaliado com 3 de um total de 5 estrelas

Order not arrived

Not received my order 😞

31 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you for your feedback.

We have looked at the tracking for your order and can see that as of today's date, the DPD notes say that your parcel is being sent to the requested DPD pick up shop.

Please refer to the parcel tracking. You will need to go online to check the tracking information and obtain collection information.

If we can be of any assistance, please contact our Consumer Care Team.

Best wishes,
Webbox

Avaliado com 4 de um total de 5 estrelas

My cats like your treats and liks but…

My cats like your treats and liks but not so sure about the food. My order took a while to be delivered I gather was the fault of DPD?

30 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Pam,

Thank you for sharing your feedback.

We can see that a reorder has been placed for you.

Please accept our apologies for DPD not collecting your original order.

Our apologies for the delay and thank you for shopping with us.

Best wishes,
Webbox

Avaliado com 4 de um total de 5 estrelas

Great products, good prices, poor delivery

Great products and good prices but sadly let down on delivery by DPD who claimed they’d ‘missed’ me when they didn’t even knock at my door - I stayed in all day waiting for them. I would suggest changing delivery companies to one more reliable, then I could give you 5 stars as my cat loves your treats.

5 de setembro de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Jennifer,

Thank you very much for taking the time to share your feedback.

We are delighted to hear your cat is such a fan! 😻

Please be assured, we will have a look at the details of your delivery to see if there were any issues that should be shared with DPD.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Avaliado com 4 de um total de 5 estrelas

Your dog treats are just yummy

Your dog treats are just yummy, for all the dogs that I know 🐕
The DPD delivery driver just left the box outside, and didn't knock. I was in and looking out both sides of my bungalow, to check his arrival. I didn't see him, so my anxiety was up....😠

30 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you very much for taking the time to share your feedback.

We are delighted to hear you know dogs that are such fans! 🐶

Please be assured, we will have a look at the details of your delivery to see if there were any issues that should be shared with DPD.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Avaliado com 5 de um total de 5 estrelas

Brilliant as always

23 de julho de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Anne,

Thank you very much for sharing your feedback.

We are delighted to hear you were pleased with your order.

Thank you so much for choosing to shop with us.

Best wishes,
Webbox

Avaliado com 5 de um total de 5 estrelas

Excellent service

Easy to order and fast delivery, able to collect from post office as I work and didn't want parcel left out in the rain. My cat loves the Turkey and Cranberry

29 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you very much for sharing your feedback.

As pet owners ourselves, we love hearing how happy our products make your cat.

We are delighted to hear you were pleased with your order and the service received.

Thank you so much for choosing to shop with us.

Best wishes,
Webbox

Avaliado com 5 de um total de 5 estrelas

Liver Yummies Dog Treats

Looked every where for Liver Yummies dog treats could always get them from supermarkets but not any more . Online seems to be the only place, our dog loves them . Very fast delivery excellent service. This is the second time we have bought them one happy pooch 🐶

28 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Shirley,

Thank you very much for taking the time to share your feedback.

Unfortunately, as much as we would like to have all our products on shelves in store, each retailer decides what they stock on their limited shelf space.

This is why we decided to sell our products to our consumers directly from our website.

As pet owners ourselves, we are delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us!

Best wishes,
Webbox

Avaliado com 5 de um total de 5 estrelas

Cat loves these

Prompt delivery
Well packaged
Quality product

22 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Eileen,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were pleased with your order and the service received.

Thank you so much for choosing to shop with us! 😻

Best wishes,
Webbox

Avaliado com 5 de um total de 5 estrelas

This delivery was the best one we have…

This delivery was the best one we have had, it was delivered quickly and the delivery driver was friendly and helpful and no split and damaged wet meat trays like previous orders, the last one took nearly 3 weeks to arrive after the pick up point refused to except the delivery as the boxes were seriously damaged and split and on another delivery the driver was very rude and unfriendly and he dropped the boxes twice splitting the contents in side which I complained and was told they would be replaced but still have not received these replacements

26 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello,

Thank you very much for your feedback.

We are so pleased to hear you were happy with your delivery, but so sorry to hear of the issue with a previous order.

We can see that we have a replacement logged for you which was sent on the 5th August, so please do contact our Consumer Care team if you did not receive what you were expecting.

Thank you for choosing to shop with us and being a valued customer.

Best wishes,
Webbox

Avaliado com 5 de um total de 5 estrelas

Excellent!Prompt delivery!My cats love…

Excellent!Prompt delivery!My cats love the food!
The cat food,I purchased,is healthy and of excellent quality.
I do recommend the products of the company to my fellow pets owners.

21 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Louiza,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were pleased with your order and the service received!

Thank you very much for choosing to shop with us. As pet owners ourselves we're so happy to see your lovely comment.

Thank you!
Best wishes,
Webbox

Avaliado com 5 de um total de 5 estrelas

Got a cat? Get these too.

Someone recommended getting these Lick e Lix for a treat for our Persian, now 13.
He goes MENTAL for them. In fact he’s taught us to follow him to the drawers we keep them in and he Meows to demand them. He’s even got me cutting off the ends when he finishes, slit the tube open lengthwise so he can lick every last trace. He purrs loudly in appreciation whilst licking. It’s a great bonding experience.

2 de setembro de 2026
Avaliação não solicitada
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Keith,

Thank you very much for sharing your feedback!

We're so pleased to hear we have a new fan!

As cat owners ourselves, we can totally understand how they manage to 'train' us to do exactly what they want! 🐱😻

Thank you to you both!

Best wishes,
Webbox

Avaliado com 5 de um total de 5 estrelas

My dogs and cats love their treats…

My dogs and cats love their treats especially the chews from Webbox pet food. Good quality, great value.

15 de maio de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Nadine,

Thank you so much for sharing your feedback.

We are so pleased to hear you, and your dogs and cats, were happy with your order.

Thank you for choosing to shop with us, it's very much appreciated.

Best wishes,
Webbox

Avaliado com 5 de um total de 5 estrelas

Excellent quality and fantastic service…

Excellent quality and fantastic service thank you so much

20 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Pauline,

Thank you very much for sharing your feedback and your lovely comment.

We are delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Avaliado com 5 de um total de 5 estrelas

Order came quickly and securely…

Order came quickly and securely Packaged, my cats lick-e-lix, yum yums and free bonus bag of lick-e-pops were recieved with enthusiasm and lots of purrs though the lick-e-pops weren't at all licked but rather devoured, will definitely be ordering my cats treats from the webbox website from now on in bulk.

20 de agosto de 2026
logotipo da Webbox Pet Food

Resposta da Webbox Pet Food

Hello Clair,

Thank you very much for sharing your feedback.

We are delighted to hear you were pleased with your order and the service received and even more pleased to hear that we have new fans! 🐱

Thank you for choosing to shop with us and being valued customers 😻

Best wishes,
Webbox

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais