Great products and good prices but sadly let down on delivery by DPD who claimed they’d ‘missed’ me when they didn’t even knock at my door - I stayed in all day waiting for them. I would suggest chang... Ver mais
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Veja o que dizem as avaliações
Excellent service. My only comment would be that they could review their packaging, I ordered 8 webbox boxes. They came in 8 very large boxes, but each box could have fitted 2-3 webbox boxes. That... Ver mais
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Someone recommended getting these Lick e Lix for a treat for our Persian, now 13. He goes MENTAL for them. In fact he’s taught us to follow him to the drawers we keep them in and he Meows to demand... Ver mais
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Looked every where for Liver Yummies dog treats could always get them from supermarkets but not any more . Online seems to be the only place, our dog loves them . Very fast delivery excellent service... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
You know that face they make when something is really, really good? That's what we make everything for. Webbox has been making irresistible treats, complete meals and toys that pets love for over 33 years. Great quality, real value, and a whole lot of happy pets along the way. Real bonds. Real routines. Real pets. That's what we're here for.
Informações de contato
Pets Choice Ltd, Brentwood House, Whitebirk Industrial Estate, Lower Philips Rd, , BB1 5UD, Blackburn, Reino Unido
- info@petschoice.co.uk
- webbox.co.uk
4,6
Excelente
450 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The cats have loved this food and our…
The cats have loved this food and our young cat is loving it the most
20 de agosto de 2026
Resposta da Webbox Pet Food
Hello,
Thank you very much for sharing your feedback.
We are delighted to hear you were pleased with your order and the service received. We're so happy to hear your cats are enjoying the food! 😻😻
Thank you for choosing to shop with us.
Best wishes,
Webbox
Delivery issues 3 times now
**EDITED** Due to the reply from Webbox I have edited from a 3* to a 5*. Thank you! My cats love the tinned mousse but I seem to have more and more issues with stores nor having it in stock. When that's the case, I resort to ordering online. The order process is easy enough but it's the delivery. This is the third time a Webbox order has been delivered to the wrong address and I've had to chase around in order to locate it. £71+ is not something I wish to lose! I wouldn't mind but the delivery address was abundantly clear on the package and we have a white wall plack outside that clearly displays our house number. Webbox itself gets a 5* from me but, as I'm reviewing the whole process and having the issues with delivery, that's why I've only given a 3*
25 de agosto de 2026
Resposta da Webbox Pet Food
Hello Rachel,
Thank you for taking the time to share your feedback.
We are delighted to hear that your cats enjoy our food and appreciate your support of our brand.
While we would love to see our products stocked in every retailer, shelf space is often limited, and retailers ultimately decide which products they carry. To ensure our customers can continue to purchase our full range, we make our products available through our website.
I am very sorry to learn about the repeated delivery issues you have experienced. This is not the level of service we expect from DPD, and I completely understand how frustrating and inconvenient this must have been for you. Please accept our sincere apologies for the inconvenience caused.
Should you experience any further delivery issues, please contact our Consumer Care team straight away. We will be happy to investigate the matter and raise a formal complaint with DPD on your behalf to ensure the issue is addressed.
We appreciate you bringing this matter to our attention and would like to thank you for choosing to shop with us.
Best wishes,
Webbox
Resposta da Webbox Pet Food
Hello,
Thank you very much for taking the time to share your feedback. We are delighted to hear you were happy with the service received.
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
Resposta da Webbox Pet Food
Hello Paula,
Thank you very much for sharing your feedback.
We are so pleased to hear your dog is a fan! 🐶
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
We ordered Webbox Lick e Lix
We ordered Webbox Lick e Lix, both direct from Webbox and from Amazon. The websites were easy, the prices good and delivery excellent. We have just ordered more Lick e Lix AND cat sticks
22 de agosto de 2026
Resposta da Webbox Pet Food
Hello Paul,
Thank you very much for taking the time to share your feedback.
We're delighted to hear you were pleased with the order process and the service received.
Thank you so much for choosing to shop with us and for being a valued customer. 😻
Thank you!
Best wishes,
Webbox
Plenty of choices pets
Plenty of choices for our beloved pet.
Easy to use website
Delivery was quick and communication good
18 de agosto de 2026
Resposta da Webbox Pet Food
Hello,
Thank you very much for taking the time to share your feedback.
We're delighted to hear you were happy with our product offering, the order process and the service received.
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
Webbox For Ever.
Easy to order, and very good prices and quick delivery. My cats have eaten all that l have purchased. 10/10.
22 de agosto de 2026
Resposta da Webbox Pet Food
Hello Paul,
Thank you very much for taking the time to share your feedback.
We're so pleased to hear you were happy with the order process, the pricing and the service received.
We're delighted to have such fans! 😻
Thank you for choosing to shop with us.
Best wishes,
Webbox
The best dog treats and good value for money.
Excellent products. The chicken fillets and chicken chips are his absolute favourites. Arrived quickly. One very happy dog!
23 de agosto de 2026
Resposta da Webbox Pet Food
Hello Joanne,
Thank you very much for taking the time to share your feedback.
We're so happy to hear your dog is such a fan! 🐶
Thank you for your lovely comments in respect of our products, pricing, and the service received.
Thank you for choosing to shop with us and being a valued customer.
Best wishes,
Webbox
I decided to go on-line for Webbox…
I decided to go on-line for Webbox Chubs as I was unable to find them easily in the shops. Usual shop not had any for weeks. Unfortunately on-line was not much better. The only chub available was chicken and Turkey all the other flavours were out of stock. No wonder hard finding them in the shops. Apart from that excellent delivery time and all ok.
21 de agosto de 2026
Resposta da Webbox Pet Food
Hello Susan,
Thank you very much for your feedback.
We're sorry to hear that you have been unable to find the chub rolls easily.
We have asked the question, and have heard from our production team that we have more stock in various flavours becoming available again in the next week or so.
If you require more specific details, please do contact our Consumer Care team.
We're pleased to hear you were happy with the service received.
Thank you for choosing to shop with us.
Best wishes,
Webbox
It was quick and easy to order but DHL…
It was quick and easy to order but DHL delivery company left the box not under the caravan. The box was soaked!
15 de agosto de 2026
Resposta da Webbox Pet Food
Hello Anthony,
Thank you very much for sharing your feedback.
We're delighted to hear you were pleased with the order process, but so sorry to hear there was an issue with your delivery.
Rest assured, we share all feedback, so your comment in respect of DHL will be provided to our team.
Thank you for choosing to shop with us.
Best wishes,
Webbox
The website was easy to use
The website was easy to use, great choices, competitive pricing, and free delivery.
Arrived within a couple of days,
Well packaged and a free gift.
Very pleased, and will be using this site again.
20 de agosto de 2026
Resposta da Webbox Pet Food
Hello Tracy,
Thank you so much for taking the time to share your feedback.
We are delighted to hear you found the order process easy and were happy with our products and service.
We're very pleased you found us online. Thank you for choosing to shop with us and being a valued customer.
Thank you!
Best wishes,
Webbox
Fast and efficient
Fast and efficient, products always perfectly packaged and received in perfect condition.
18 de agosto de 2026
Resposta da Webbox Pet Food
Hello Chris,
Thank you very much for taking the time to share your feedback.
We are delighted to hear you were pleased with your order and the service received.
Thank you so much for choosing to shop with us!
Best wishes,
Webbox
My cats love them so much I have to…
My cats love them so much I have to order them in bulk, can’t be without them. Excellent customer service, arrived super fast.
14 de agosto de 2026
Resposta da Webbox Pet Food
Hello Alison,
Thank you so much for sharing your feedback.
Our cats are the same! 😻
We're very happy to hear you were pleased with your order and the service received.
Thank you for choosing to shop with us!
Best wishes,
Webbox
Resposta da Webbox Pet Food
Hello John,
Thank you very much for sharing your feedback.
We're delighted to hear your cat is a fan!
Thank you for choosing to shop with us.
Best wishes,
Webbox
I was unable to buy my cats favourite…
I was unable to buy my cats favourite anywhere else
14 de agosto de 2026
Resposta da Webbox Pet Food
Hello Dennis,
Thank you for your feedback.
We're delighted to hear you found us online. Thank you for choosing to shop with us.
Best wishes,
Webbox
Resposta da Webbox Pet Food
Hello,
Thank you very much for sharing your feedback.
We are delighted to hear you are happy with your order and the service received.
Thank you for choosing to shop with us 😻.
Best wishes,
Webbox
My Dog really likes
My Dog really likes. His treats , fast delivery excellent well done
16 de agosto de 2026
Resposta da Webbox Pet Food
Hello Tony,
Thank you so much for sharing your feedback.
We are delighted to hear you and your dog were pleased with your order and the service received.
Thank you very much for choosing to shop with us and being a valued customer.
Best wishes,
Webbox
Resposta da Webbox Pet Food
Hello Izzie,
Thank you very much for your feedback.
We're delighted to hear you were pleased with your order.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Our young cats LOVE these
3 de agosto de 2026
Resposta da Webbox Pet Food
Hello Michaela,
Thank you so much for sharing your feedback.
We are so pleased to hear that your cats are fans!
Thank you very much to all of you for choosing to shop with us 😻.
Best wishes,
Webbox
Didn’t really know what to expect
Didn’t really know what to expect, but can confirm my cat loves what he has received. Quiet a fussy eater but WOW brilliant.
14 de agosto de 2026
Resposta da Webbox Pet Food
Hello Ms Jackson,
Thank you so much for sharing your feedback.
We are delighted to hear we have a new fan and we're so pleased you found us online.
Thank you very much for choosing to shop with us. 😻
Best wishes,
Webbox
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