logotipo da Frugi
Visitar o site

Frugi Avaliações 2.295

•
O TrustScore é 4.5 de um total de 5

4,5

Loja de Moda Infantil
Escreva uma avaliaçãoVisitar o site
Escreva uma avaliação

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My order arrived on time. Everything was packaged safely and it felt like Christmas opening each item. All so well made and beautifully designed. I got various items for my granddaughters and am... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent quality children’s wear. My daughter (age 9 now) has been wearing Frugi for several years. She likes the leggings and the skater dresses especially. Comfortable and also hard wearing. And lo... Ver mais

Avaliado com 5 de um total de 5 estrelas

We love our Frugi outfits- my maternity clothes that continue to serve me well postpartum and the kids outfits of course. Frugi clothes reliably make it to my second child because of their great quali... Ver mais

Avaliado com 5 de um total de 5 estrelas

Customer service is very helpful and reliable. Frugi is a great company not only on paper but if you experience an issue , they're there for you! Great quality and eco friendly packaging, fast deliver... Ver mais

Detalhes da empresa

  1. Loja de Moda Infantil

Escrito pela empresa

We’re Frugi, the people and planet conscious childrenswear brand on a mission to inspire a love for the planet we play on. Born in 2004 from a parent's need for sustainable clothing, we’ve become a global destination known for our clever designs and vibrant prints. Crafted to keep up with the wildest playtimes, we’re on a mission to make clothing last even longer. From GOTS certified styles made with durable organic cotton to recycled plastic, there’s thought in every thread. We continue to grow our circular collection with our highly skilled team creating more circular options than ever before. This means less textile waste in landfills and reducing the need for virgin materials. In 2025, Frugi became a Certified B Corporation™, scoring 90.9. Every area of the business, from ethical supply chains to team wellbeing, has been rigorously assessed, joining a global movement of businesses that meet high standards for people and the planet.

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 3 de um total de 5 estrelas

The clothing is really lovely just watch the marketing

The clothing is really lovely, very well made and lots of colourful and fun designs.
My daughters loved researching the specific type of animals they had on their clothes as it was no ordinary bee on their tops! so that was an added bonus - Thank you.
The items were delivered quickly too and the sale items have really good discounts.
The only issue I have is that I didn’t sign up to just regular emails and being notified about what was in my basket and encouraged to purchase.
I completely understand it’s a business and most companies do this now but I chose them because of their business model and it took me by surprise they would stoop to such tactics.
However - I will be a returning customer as the clothes themselves are beautiful and what a great price point for organic, natural and sustainable. Overall a fantastic company.

13 de abril de 2026
logotipo da Frugi

Resposta da Frugi

Thank you for review, happy to hear you are a big fan of our clothing. With regards to your email preferences the following may help
CHANGING YOUR PREFERENCES
Emails: If you no longer wish to receive emails from us or a member of the Refined Brands Group, please either click the ‘Unsubscribe’ button on an email that you receive from us, contact the relevant brands Customer Services or visit the relevant preference centre page listed at the top of this privacy policy. It may take up to five working days to unsubscribe you.
I hope this helps, should you have any further queries please do not hesitate to contact us directly.
Team Frugi

Avaliado com 5 de um total de 5 estrelas

Love my fleece 😎…

Love my fleece & zero complaints over any aspect of my order, in fact delighted, just trying to make sure I don’t wear it out already!
One thing, love the designs, we need more adult wear please 🙏

30 de março de 2026
Avaliado com 1 de um total de 5 estrelas

Refusal to process returns and refunds

I’ve sent several emails to frugi. but no one has replied.

Dear Sir/Madam,

On 3 February, I purchased 13 items of clothing from the Frugi website for a total of 3,625 RMB. The order number is GE11278696632GB and the tracking number is GE11278696632GBA0. However, as the total value exceeded the 2,000 RMB limit set by Chinese customs, I was forced to return the parcel on 26 February. The tracking information shows that the parcel was returned by the carrier on 2 March, and there have been no further updates since then. I would like to ask whether you have received the returned items? Please process my refund as soon as possible. Thank you for your attention and cooperation.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Frugi

Resposta da Frugi

Thank you for your review, I have raised this with our shippers. Once we have an update we will contact you directly. I sincerely apologise for the issues you have experienced. Kind regards Frugi Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais