Wifi Hire Avaliações 

293
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Where do I start? Item arrived 2 days late, to my card billing address NOT the stated delivery address. As this was the house I had moved out of, it took 10 days to retrieve the item. I didn't receive... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really quick and efficient service, and the wifi was stronger than the one I ended up getting installed. Good value for money, would definitely recommend

Avaliado com 5 de um total de 5 estrelas

I recently moved into a new-build home to learn it would take two weeks to be connected to broadband. The house gets terrible (one or two bar) 4G signal so home-working was impossible. Wifi Hire deliv... Ver mais

Avaliado com 5 de um total de 5 estrelas

We opened a new business and due to a last minute admin error, our internet was not going to be installed in time for opening. We ordered from wifi hire very late in the day and literally crossed ou... Ver mais

Detalhes da empresa

  1. Provedor de internet

Escrito pela empresa

Hire Temporary Wifi internet device to get short-Term internet in the United Kingdom. Wifi Hire provides you with wifi internet device rental for home and business.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

293 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 92% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(293)

128 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

A week without wi-fi. No thank you!

This was the second time I have used this company, we holiday at a fishing complex in South Wales which doesn’t have wi-fi, both times the router has been waiting for us when we got there and we returned it the day we left, our deposit was back into my bank within a week. If I asked any questions or queries by e mail, they were answered within a short space of time. We are going back on holiday next year and will be using this company again. Staff are always happy to help.

28 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome company

Partner required temp/mobile WiFi following a major operation. He did not want to miss his sports while in the hospital.
Worked really well. Easy to use too. Just remember to keep it charged when not using it!!
Easy to order, use and return. No chasing deposit - paid directly back to bank within a few days of return
Would highly reccomend if WiFi on the go is required!

16 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Straight-forward process to order and return WiFi box, good WiFi connection, quick to arrange return of deposit.
Overall very happy with the service, thanks.

26 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Prompt response to all my questions…

Prompt response to all my questions before purchase helped to prevent any issues as I needed to use the device in two separate counties. Received as promised, set up was absolutely hassle free and sending the router back was fairly easy too. Overall great service and if I need temporary fast solution again, I will surely return.

29 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolute lifesaver

Absolute lifesaver! Was a bit skeptical before as I’ve never heard of this but so glad I went through with it. We’ve just moved home and couldn’t get WiFi for just under a week, this saved my mental wellbeing 🤣 definitely recommend

18 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Late arrival and when this arrived the…

Late arrival and when this arrived the signal is absolute junk in Kent. 5mbps wow, so not with it.

12 de julho de 2025
Avaliação não solicitada
logotipo da Wifi Hire

Resposta da Wifi Hire

Hello Kyle
This has been looked into, and I can see from Royal mail tracking details page (which I can see the customer service team also shared with you) that the device was dispatched 2 days before your hire start date to be delivered to the shipping address provided in your order.

Royal mail tracking details showed you requested they should redirect your parcels to a different address , hence the device was delivered to your redirected address and arrived a day after your start date due to the redirection request you sent to Royal mail and i can see from the tracking page that you received the package.

I can see this is an ongoing hire and I can see the customer service team had replied your email with questions that would enable them diagnose the issue. So I would recommend responding to the team so that they can provide the appropriate support as Trustpilot wouldn't be an ideal platform for customer service support.

In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely before checking if an alternative network is available and is not experiencing technical issues. If an alternative network is available we quickly arrange for a replacement device to be delivered to your address.

Kind regards
Wifihire.co.uk

Avaliado com 5 de um total de 5 estrelas

Lifesaver!

Brilliant, easy and punctual company! Never heard/ was abit septical but no need to worry. Came as promised (read the information given) and plug and go! Refund on return was rapid too. If needed again would deffo use them again!

16 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service provided

I needed wireless broadband for work purposes having just moved home. Arrived swiftly, worked as soon as I switched it on and the return process was easy.
Much appreciated.

1 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, quick delivery and just plug it in and you have temporary wifi.. we had a delay with our provider and we would need wifi for a week and i didn’t want to fuss around and found this wifi company and it was brilliant and well worth it.. just post it back , i cannot fault this so 5 stars and thank you and will definitely recommend x

13 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish

Excellent from start to finish. So so simple. Plug in and away you go. For a short term fix during a house move it was ideal. Returns label sent with parcel and refund of deposit issued same day it arrived back. Would highly recommend

18 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

I accidentally got my dates wrong and they promptly emailed me. In the end I chose to cancel and I got a full refund a couple hours later. Very good customer service!

16 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It saved me during a move

It saved me during a move! I work from home and I HAD to have internet. I was havign some issues setting up broadband and this was a great alternative while I sorted everything out. It's not cheap by any means, but the value is in the convinience.

6 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service!!!!

It was easy and quick to order, with the unit arriving the next day. Definitely got me out of a bind with I had a failure with my (former) wifi supplier.

Can't compliment the staff enough - very friendly and helpful with prompt replies to all my questions.

Thank you very much!

11 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service! I needed a temporary WiFi service having moved home and awaiting Virgin to re-connect my service. My WiFi Hire unit arrived the day after I ordered. I plugged it in and immediately had WiFi service throughout our new house until Virgin hard wired our normal service. Many thanks WiFi Hire, appreciated your help!

13 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5*’s all day long

5*’s all day long!

The router came next day and worked off the bat, we ran my computer and my husbands PS5 and he even got online gaming.

Seamless process and we are very happy with the service. We will recommend you to everyone!

Thank yo!

3 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am so happy I found this company

I am so happy I found this company. I have 2 autistic kids and our electronics are essential for their regulation, so when we booked a holiday we were concerned about Internet access. I looked into adding data to their sims but for the amount we'd need it was going to be expensive and I didn't want to take out a contract on a portable wifi. Then I found wifi hire, it was everything I was looking for. It was cheaper than 5gb of add on data for 2 sim cards and would allow me and my husband Internet too. They provided everything from the mini router to the charging cable and a power bank plus a the return label. I hardest part was finding a post box. I cannot sing the praises of this company enough and will definitely be using them again if we have another holiday or if we move house, anytime I'm worried about not having interent access.

31 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have used this company on several…

I have used this company on several occasions. They provide an excellent service: the router is delivered when they say it will, the return is simple, the deposit is returned quickly and the router works faultlessly. I rarely write reviews, but exceptional service and product prompts me to do so on this occasion.

20 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Great service

I used Wifi Hire for the first time and the service was great, I would highly recommend

Thank you so much for your help

20 de maio de 2025
Avaliação não solicitada

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