We had a unique request and a tight timeline, and they (Robyn) went above and beyond to make it happen. I gave them creative freedom with the bouquet, and the result was absolutely stunning. The arran... Ver mais
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Veja o que dizem as avaliações
Wild at Heart UNDER delivered - the order was for TEN stems, and only EIGHT got delivered! It was one part of a 50th birthday present delivery, ordered from out of the country, and i am seriously piss... Ver mais
A empresa respondeu
Fabulous flowers and experience! The young woman who helped us was incredibly sweet (it was her first day) and put together a stunning bouquet for my husband's mother's 90th birthday. She packed it p... Ver mais
I odered the magnificent size bouquet but it wasn't that big. Feels like it has been downsized over the years or the wrong one was sent. Not sure it was goid value for money...
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Wild at Heart is one of the most celebrated British luxury florists, steeped in a 25 year rich heritage of immersive floral artistry. Renowned for an opulent, visionary and creative approach to flowers, weddings and events, Wild at Heart's sought-after style has earned many press accolades over the years, as well as an A-list following and commissions from some of the world’s most luxurious brands and venues. Wild at Heart flanks the entrance of the iconic Liberty London department store, as well as being housed in its original Turquoise Island shop in Notting Hill. On top of this, a thriving delivery service means their fresh, hand-tied flowers are available nationwide. With an unrivalled reputation for creative excellence and quality, the Wild at Heart team will take you on a creative journey; from the first mood board to the last petal, every detail is carefully considered to turn your dream wedding or event into a reality. No dream too big, no detail too small.
Informações de contato
Unit 3-4 Linford business estate, SW8 4AB, London, Reino Unido
- 020 72291174
- flowers@wildatheart.com
- wildatheart.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Stunning usually
Ordered Sunrise Magnificent the largest version .Arrived very lack lustre, un-magnificent and much much smaller than i expected having used W@H before .Flowers also dead within 5 days , would of expected to also to last a little longer

Resposta da Wild at Heart
Got the most gorgeous
Got the most gorgeous, luxury bouquet delivered with so much care. The flor
Great customer service
Excellent customer service and quick action on their part when we needed a delivery address change-- beautiful blooms speak for themselves!
The flowers arrived as programmed
The flowers arrived as programmed, and you contacted me to remind me I had forgotten to inform the sender’s name
Really good quality bouquets delivered…
Really good quality bouquets delivered promptly.
Very lovely flowers delivered on time
Disappointing Experience on a Very Special Day
I visited the shop on Tuesday, 1st of July, full of joy and excitement, as I was looking to buy a small bunch of flowers for my wedding. Unfortunately, my experience was incredibly disappointing and upsetting.
There was a man with glasses working there who was extremely rude and dismissive. When I politely explained that I was a bride and asked for help selecting a small bouquet, he didn’t even acknowledge the occasion with a simple “congratulations.” Instead, he immediately quoted a price — starting from £75 — which left both me and my partner quite shocked, as I hadn’t even asked about the price yet.
I then asked if we could just buy a few individual stems to arrange ourselves. He said yes, but those started from £48. Since we were short on time and needed something quickly, we felt pressured to go ahead with the purchase.
Unfortunately, the flowers we were given were not fresh at all. It felt like he just handed us whatever was left over — older stock he wanted to get rid of. Within just a few hours, due to the heat, the flowers had wilted and looked completely lifeless.
This experience was very disheartening, especially on such an important and emotional day for us. If you’re looking for flowers to brighten your special day, I strongly advise you to consider another place where your happiness and occasion will be treated with care and respect.
I am happy to share the pictures of the flowers as well

Resposta da Wild at Heart
Ordered peonies
Ordered peonies. They were too open to be enjoyed for very long. For £100 I would have expected better.

Resposta da Wild at Heart
Beautiful Bud Vases
Wild at Heart created beautiful bud vases for us for a very special occasion, matching the colours to flowers they provided a year ago for another special occasion! As ever the flowers were beautiful and the vases were delivered carefully packaged - faultless service from the best florists in London.
My friend absolutely loved her…
My friend absolutely loved her flowers.. she was over the moon and they really cheered her up.. which is exactly what I had hoped they would do.. Your flowers are stunning and were delivered perfectly on time.
dealt quickly and satisfactorily with a…
dealt quickly and satisfactorily with a problem
Extremely expensive
Extremely expensive, very arrogant man serving me.
Won’t go back

Resposta da Wild at Heart

Resposta da Wild at Heart
Flowers were fantastic but were…
Flowers were fantastic but were delivered too late in the day after our colleague had left the Chiswick Nursing Centre for the day.
Best peonies in London
The flowers are amazing and the shelf life is actually long. The bouquets where perfect looking and the delivery was on time.
Nice Flowers - price performance ratio review
Nice Flowers but I was disappointed by the size of the bouquet of flowers. I chose the largest size and the style wild.
In comparison, I ordered an additional bouquet of flowers by another company. It was less than half the prize, peonies marvellous even though just 10 of them without any accessoires it made a much better impression(80 pounds) . My husband, who received both bouquets, liked it though but did not know the large prize difference. So it fulfilled the purpose.
For the prize of nearly 300 pounds I definately expected more and feel a little betrayed. Maybe you did not send the ordered size? I prize of the second largest size might have been acceptable.

Resposta da Wild at Heart
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