A fantastic shop; the owner is a professional angler who knows exactly what it takes to take one's fishing passion to the next level. He is also incredibly helpful with all matters regarding orders. I... Ver mais
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Veja o que dizem as avaliações
From start to finish so easy to pick and order a product shipment was fast delivered in a few days perfect will defo buy again
Bought a rod , two days later it snapped. Told them I don’t live in country leaving soon need sorted as soon as possible the said there supervisor will sort via WhatsApp with me never got back not me... Ver mais
A empresa respondeu
I have used this online store several times in the past years, the last time a few days ago when I bought a Westin W4 rod (Order #234210). Great service and prompt delivery as always. Congratulations... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de artigos esportivos
- também em
- Loja de Artigos para Acampamento
- Loja de Artigos para Pesca
- Loja de suprimentos para animais de estimação
Escrito pela empresa
Wildhunter is a trusted outdoor retailer based in Ireland, specialising in fishing tackle, outdoor clothing, footwear, and essential gear for life outdoors. We serve both beginners and experienced anglers with a carefully selected range of products designed for performance, durability, and value. Our focus is simple: offer reliable products, expert advice, and a smooth customer experience whether you’re shopping online or visiting our store in person. We understand the importance of quality gear when you’re out on the water or exploring the outdoors, which is why we stock proven equipment from leading brands such as Garmin, Shimano, Savage Gear, Fox Rage, and Westin. At Wildhunter, we pride ourselves on fast delivery, helpful support, and a straightforward approach to customer service. Whether you’re preparing for a fishing trip, upgrading your gear, or looking for dependable outdoor clothing, our goal is to make the process easy and enjoyable from start to finish.
Informações de contato
Gardenvale, Athlone, N37 X8H2, Athlone, Irlanda
- 0906470344
- outdoors@wildhunter.ie
- wildhunter.ie
3,7
Bom
239 avaliações
Sem histórico recente de pedidos de avaliações
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Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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A fantastic shop
A fantastic shop; the owner is a professional angler who knows exactly what it takes to take one's fishing passion to the next level. He is also incredibly helpful with all matters regarding orders. I highly recommend this shop.
12 de outubro de 2026
Avaliação não solicitada
From start to finish so easy to pick…
From start to finish so easy to pick and order a product shipment was fast delivered in a few days perfect will defo buy again
6 de outubro de 2026
Avaliação não solicitada
I had a bad experience with wildhunter…
I had a bad experience with wildhunter with a brand new rifle i bought. It had to be rethreaded twice, I was dealing with ian and he was not nice about it and got smart with me and then stopped answering the phone to me , I previously bought a thermal and other bits and pieces and left allot off money with them , I don't think they are for the ordinary hunter anymore. I was very disappointed with them and my self and my friends will not use them any more
11 de setembro de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Thomas, I'm sorry. A new rifle needing rethreading twice isn't good enough on its own, but what I'm most sorry about is what happened afterwards. You shouldn't have been spoken to the way you were, and you shouldn't have been left without a call back.
The person you were dealing with is no longer in the gunroom, so you'd be dealing with someone different now, and we'd make sure you were looked after properly.
On the phones, I'll be honest with you, they ring non stop and we don't always get to people as quickly as we should. That one is on us. If it helps, email and the chat on the website both come straight through to the team and tend to get answered faster than the phone.
You've left a lot of money with us over the years and I'd like the chance to put this right. Email orders@wildhunter.eu, mark it for my attention, and it comes to me.
Brian
Broken rod after two days of ownership
Bought a rod , two days later it snapped.
Told them I don’t live in country leaving soon need sorted as soon as possible the said there supervisor will sort via WhatsApp with me never got back not me. Contacted Westin they said only store can resolve. Just be careful buying rod of them there exchanges seem to not excist same with refunds. Would give negative stars.
3 de setembro de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Noah, I'm sorry nobody came back to you on WhatsApp after we said they would. That part is on us and I won't make excuses for it.
On the rod itself, any rod that comes back to us goes to the manufacturer to be assessed, and we ask people to allow about two weeks for that. It's on our Fishing Rods Returns Policy page. That's why we couldn't give you an answer in a couple of days before you flew, and I'm sorry we didn't explain that clearly at the time instead of leaving you waiting on a call.
On returns generally, they're self service and they do work. There's a link on our site to create an An Post returns label yourself and have the parcel collected, and faulty items are returned at our cost. Anyone reading this can find it under Returns and Exchanges.
If you still have the rod we'll put it through the process properly. Email orders@wildhunter.eu and mark it for my attention.
Brian
Nightmare to deal with
Nightmare to deal with. Order number 263527.
I ordered a 170cm rod hard case online. After 5 days, I noticed I hadn’t received a shipping notification, so I contacted Wildhunter by email. They called me and explained the item was unfortunately out of stock. They said they would look for an alternative and call me back with my options, which I was happy with.
Instead, just 2 hours later I received a shipping notification for a 160cm soft case. Nobody contacted me to confirm this, and I certainly wouldn’t have agreed to it as it was both too small and not the hard case I ordered.
I tried contacting Wildhunter by email, online chat and phone with no response. When I eventually got through the following day, I was told the online team weren’t working and someone would call me back on Monday. Nobody did, so I called again and requested a refund. This was refused, and I was told I had to wait for the incorrect item to arrive, complete a return form and send it back.
I made it clear that I wasn’t prepared to deal with returning an item I had never ordered and asked them to contact the courier to cancel the delivery. This went on for several days and multiple phone calls, with the usual “someone will call you back” response. Eventually, they arranged for a courier to collect the item.
Despite the fact that the mistake was entirely theirs, I was still made to wait for my refund while they sorted out their own error. Three weeks after placing my original order, and after multiple phone calls, emails and web chats, I finally received my refund.
Unfortunately, common sense doesn’t seem to be very common among the staff at Wildhunter. Basic customer service training would definitely come in handy.
16 de agosto de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Liam, this is a fair account and there's nothing in it I'd argue with. We sent you an item you hadn't agreed to, then made you chase us for the guts of three weeks to undo our own mistake. Refusing the refund until the wrong item came back was the wrong call, and asking you to deal with returning something you never ordered was worse.
You did everything right. You contacted us when the shipping notice didn't arrive, you were told you'd get a call with options, and instead the wrong thing shipped two hours later. Every step after that was you doing our chasing for us.
We've changed how substitutions are handled since. Nothing goes out in place of what was ordered without the customer agreeing to it first, and a refund on our error doesn't wait for the item to come back.
I'm sorry it took as long as it did. If there's anything still outstanding on it, email orders@wildhunter.eu and mark it for me.
Brian
Very disappointing experience with…
Very disappointing experience with Wildhunter Athlone. A fishing reel broke on its very first use, yet the shop refused a refund because I no longer had the paper receipt, despite the purchase being confirmed on CCTV. Staff were rude and unhelpful. After several attempts to resolve this directly, I reported the matter to the CCPC.
28 de agosto de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Thanks for the review. For anyone reading this, we didn't refuse anything over a missing receipt. When you told us you hadn't been given one, a member of our team went back through the CCTV to find your transaction so we could help you.
We'll always try to verify a purchase when someone doesn't have theirs, and that's what we did here. All we'd ask in return is that our staff are treated civilly while they do it.
If you still want the fault itself looked at, email orders@wildhunter.eu and we'll sort it.
Just rang the store for an inquiry and…
Just rang the store for an inquiry and they just hung up the phone before I got two words out.if they don't want business far enough!
25 de agosto de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Derek, that shouldn't have happened and I'm sorry. I can't tell from here whether the call dropped or someone cut it short in a busy moment, but either way you didn't get your question answered. If you still need it, email orders@wildhunter.eu and we'll come back to you.
Fast delivery
Fast delivery, safely packaged, I got exactly what I wanted, the Shimano Vandford 4000gx reel is amazing, and the W4 spin 3m 40g rod is perfect for my needs, I highly recommend Willdhunter.ie
27 de julho de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Thanks CookieLover, that's great to hear. The Vandford is a lovely reel and the W4 is a good match for it. Enjoy it, and give us a shout if you need anything.
Extremely quick delivery
Extremely quick delivery. A while ago, I ordered a Humminbird XPLORE 9 fishfinder. It was on Thursday, and I received the package first thing Saturday morning. Now I've ordered an SD memory card with pre-loaded maps of all the lakes and rivers in Ireland. The package arrived the next day.
I highly recommend it.
Rafal
3 de julho de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Thanks Rafal, delighted to hear it. Good to know the XPLORE 9 and the mapping card both landed quickly. Hope it's marking plenty for you, and give us a shout if you want a hand getting it set up.
EXCELLENT
I ordered my product on Friday and received it by 0900 Saturday!
I asked a question via email and got an almost immediate response!!
I will 100% be using them again and would recommend to all.
11 de julho de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Thanks Neil, much appreciated. Good to hear the email got answered quickly too, that's the part we work hardest at. See you again.
Opinel size #8
Excellent service from start to finish, well packaged, fast delivery. 🌟🌟🌟🌟🌟.
1 de julho de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Thanks Kevin. The number 8 is hard to beat for the money, a great first Opinel. Appreciate you taking the time.
Very impressed with Wild hunter and…
Very impressed with Wild hunter and would highly recommend them,
Delivery Very fast.
Customer service first class.
Will definitely use again.
25 de junho de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Thanks Jason, that's great to hear and we appreciate the recommendation. See you again.
Item perfect
Item perfect! Super fast delivery in padded envelope. Highly recommend.
24 de junho de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Thanks Michael. Glad it arrived well packed and in one piece. Appreciate you taking the time.
Order was dealt with really quick
Order was dealt with really quick
12 de junho de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Thanks rickman, appreciate you taking the time to leave that.
A waist of time purchased a reel when…
A waist of time purchased a reel when opened was broken contacted shop and was told have to email returns did that and not a word from them 3 months later
2 de março de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Anthony, I'm sorry you had trouble with this. We don't have a separate returns email address, so if a message was sent to one it wouldn't have reached us.
Returns are self service on our website. You create an An Post label yourself, have the parcel collected, and if an item is faulty the return is at our cost. Anything you'd rather do by email goes to orders@wildhunter.eu.
If the reel is still there, send it in and we'll look after it.
Resposta da Wildhunter.ie
Thanks Mikael, good to hear it got to you quickly. Appreciate the review.
Good delivery service and customer…
Good delivery service and customer service
30 de maio de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Thanks Ryan, good to hear. Appreciate you taking the time.
I purchased a spinning reel for my son
I purchased a spinning reel for my son, it arrived defective( anti reverse switch broken) After multiple emails with no response, multiple phone calls with the promise of a callback with solution….. I’m still waiting.
Beware if buying from uk postcode as no way to return defective items.
I’m still waiting to get a solution after 3 weeks order no 252065
7 de maio de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
I'm sorry about this, and sorry it took as long as it did. You were right that our standard returns label doesn't cover Northern Ireland addresses, and that's exactly what held things up while we worked out another way to get the reel back.
We got there in the end and sent out a replacement without needing the faulty one returned, but three weeks of you chasing us before that happened isn't good enough.
Superb service from start to finish
Superb service from start to finish. Ordering could not be easier and if in doubt the lads will answer the phone and guide you. Order delivery was swift only taking couple of days. Cheers Lads
21 de maio de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Thanks Alan. Good to hear the lads were able to talk you through it on the phone, that's what they're there for. Cheers.
Everything came packaged in way that…
Everything came packaged in way that was overkill and i love it, they truly cared about my package.
6 de maio de 2026
Avaliação não solicitada
Resposta da Wildhunter.ie
Thanks a million. We'd far rather over pack something than have it arrive damaged, so that's good to hear.
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