After a misunderstanding on my part I was able to connect with Dora this morning. She explained and helped me with my questions. Willful was very easy to do online and im so thankful for this service... Ver mais
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Veja o que dizem as avaliações
I have been putting off creating a will for years..and finally i decided it was time. So...my friends had used Willful to make their will and i finally decided to do it. I had no idea how easy it w... Ver mais
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I am very happy and satisfied with my experience with willfull. It covers everything you need to know and everything you need to cover when arranging your final affairs. I like that I could go back a... Ver mais
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No jargon. Questions clearly stated Able to take my time completing form. Not rushed to sign until I am ready. Forms relating to health and property powers of attorney explicit so that chosen individu... Ver mais
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Detalhes da empresa
Escrito pela empresa
Willful is Canada's leading online estate planning platform, built to make wills and powers of attorney accessible to every Canadian. More than 500,000 Canadians have trusted Willful to start their estate planning journey — creating legally valid documents online in about 20 minutes, saving thousands compared to a traditional lawyer, with free lifetime updates as life changes. Willful's documents are developed with Canadian estate lawyers and tailored to each province's unique requirements. The platform also powers partnerships with financial institutions and advisors, helping close the estate planning gap for Canadians nationwide. Founded in Toronto in 2017, Willful is on a mission to make estate planning simple, affordable, and accessible for all. To learn more, visit willful.co.
Willful - Easy Online Wills
Escrito pela empresa
- Create a legal will in 20 minutes online
- Online Wills, Your Way. Easily Update Your Will Anytime.
Easy updates, anytime.
Easy updates, anytime.
Easily update your will anytime, so your estate plan can change as your life does!
Informações de contato
488 Wellington Street West, M5V 1E9, Toronto, Canadá
- 1-(888)-213-0516
- support@willful.co
- willful.co
4,4
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was easy and quick.
26 de julho de 2026
Resposta da Willful
Thank you for the kind review, Carol! We are so glad to hear that you found the process easy and quick to complete. Congratulations on checking this off of your to-do list!
Cheers from Team Willful💙
Easy to use the instructions were easy…
Easy to use the instructions were easy to follow.
25 de julho de 2026
Resposta da Willful
Hi Beverly,
Thank you so much for taking the time to share your review!
We're thrilled to hear that you found our platform easy to use and our instructions simple to follow. Estate planning can often feel overwhelming, so our main goal is always to make the process as straightforward, clear, and stress-free as possible.
We truly appreciate your feedback and are so glad we could help you get your estate planning completed with confidence!
The Willful team💙
I think this is the way to gos been great.
I think this is the way to go! Inexpensive and gives us everything we need. I have a couple suggestions to make it even easier but overall ha
23 de julho de 2026
Resposta da Willful
Hi Debby,
Thanks so much for taking the time to share your feedback! We're thrilled to hear that Willful gave you everything you needed to get your estate plan sorted easily and affordably.
We are always striving to make the process even smoother, so we would love to hear your suggestions! Please feel free to reach out and share your ideas with us!
Our email: support@willful.co
The Willful team💙
Overall, a very good experience
Although I had a bit of trouble navigating the site, the instructions are clear and concise, and I’m very pleased with the end result. The navigation difficulties began to ease with familiarity from repeated visits (I didn’t do this in one session). It feels great to get that task done!
I appreciate always being able to make changes, if necessary, at no additional charge. Overall, a very good experience.
28 de julho de 2026
Resposta da Willful
Hi there,
Thank you so much for your feedback! We're glad to hear that you found our instructions clear and concise, and that navigating the site became much easier with familiarity. It really does feel great to get such an important task checked off your list!
Having that peace of mind with free, unlimited updates for the future—because life is always changing—is something we’re so happy to provide.
If you ever have any questions down the road or need help making changes to your document, please feel free to reach out to our support team anytime at support@willful.co.
Warmly,
The Willful Team💙
Resposta da Willful
Hi Allen,
Thank you for your review! We're glad to hear that you found Willful straightforward and easy to use.
If you ever have any questions about your documents or need help making updates in the future, our support team is always here for you at support@willful.co.
Warmly,
The Willful Team💙
Extremely easy to make a will
The process was extremely straightforward and easy to understand. I put off on making a will for a long time because I thought I had to pay a lawyer lots of money to do it. Great value when doing two wills (myself and my partner). I like how updates are unlimited and free, you know, because things are always changing in life.
20 de julho de 2026
Resposta da Willful
Hi James,
Thank you so much for taking the time to leave us this fantastic review! We are thrilled to hear that you found our process straightforward and easy to navigate. Making estate planning accessible and affordable is at the heart of what we do, so we’re so glad you and your partner were able to get great value from our Premium x 2 coverage.
Life is constantly changing, so having peace of mind with free, unlimited updates for the long run is definitely a game-changer!
If you or your partner ever have any questions about updating your documents down the road, our support team is always here for you at support@willful.co.
Warmly,
The Willful Team💙
Needs a shared information function
My wife and I completed the questionnaire easily and in a short period of time.
Since we chose individual wills vs joint at your recommendation, we find it quite tedious to enter all assets under one will and then have to enter the exact same information in the other will. There should be an option to link the assets to both wills, or at the very least, the ability to cut and paste. Otherwise this was a 5 star experience.
28 de julho de 2026
Avaliação não solicitada
Resposta da Willful
Hi D,
Thank you so much for your thoughtful review! We're so glad to hear that you and your wife found the questionnaire easy to complete and that the overall experience was a positive one.
We also really appreciate your feedback about entering the same asset information for separate wills. We understand how repetitive that can feel, and suggestions like yours—such as linking shared assets or allowing copy-and-paste—are incredibly valuable. We've shared your feedback with our Product team for consideration as we continue improving the experience.
Thank you again for taking the time to share your thoughts, and we're grateful you chose Willful for your estate planning.
Willful team💙
Will Completed Successfully, but Family Plan Access Issue Remains Unresolved
I have successfully completed my will through Willful. When I purchased my plan, I paid for Premium Coverage for Families. However, my husband has not received any information or instructions on how to start creating his own will under the family plan. I have sent 2 emails to suppurt team and 1 email to Welcome team since July 18, but haven't heard feedback yet.
Many thanks.
Xiaomei Yao
18 de julho de 2026
Resposta da Willful
Hi Xiaomei,
Thank you for sharing your experience. We are so sorry for the delay and frustration this has caused, and we want to help get this resolved for you right away!
We checked our system and it looks like we haven't received any emails from your address yet—you can always reach our support team directly at support@willful.co.
To get your husband set up under your Premium plan x2 you can invite him directly through your account:
1. Log into your Willful account.
2. Go to MENU > Account Settings.
3. Select the option to invite your partner/spouse to join your plan.
This will automatically send him an invitation link so he can create his account and start his document at no extra cost.
If you or your husband run into any issues with the invite, please email us directly at support@willful.co. We’d be more than happy to take a closer look and make sure he gets set up smoothly!
Warmly,
It was a long questionnaire
It was a long questionnaire, but easy to go through. I did find it unnecessary to then included in the document portions that did not apply to me at all. For example, electronic property, registered education plans, special gifts and other options.
18 de julho de 2026
Resposta da Willful
Hi Maria
Thank you for your review and feedback! We are glad to hear that you found the questionnaire easy to navigate.
To clarify, you do not have to include every section in your final documents if it doesn't apply to you. Some clauses—such as those relating to electronic property, registered education plans, —can be removed.
Please reach out to our team at support@willful.co, and we would be happy to guide you step-by-step on how to adjust your settings .
Simple to setup quick and to the point…
Simple to setup quick and to the point glad to have the peace of mind. That our legacy will never be a debate.
17 de julho de 2026
Resposta da Willful
Hi Claude, Thanks for the awesome feedback! Getting your estate plan sorted is a huge thing to tick off the to-do list, and we're just glad we could make the process smooth for you. Thanks for choosing Willful!
It was a bit stressful
It was a bit stressful. I have not thought much about Wills in the past. Many of the questions asked left me unsure about my confidence in my responses. I believe I will need to review and update my will after further discussion with family and friends.
10 de junho de 2026
Resposta da Willful
Hi Wilson,
Thank you for sharing your feedback with us!
It is completely normal to feel a bit stressed when starting your estate plan. Thinking about these topics for the first time can feel overwhelming, but taking that first step to get a draft in place is a huge achievement.
Here are a few things to keep in mind as you move forward:
- Free Unlimited Updates: One of the great benefits of your Willful account is that you can log back in and update your documents anytime at no extra cost. As you have conversations with your family and friends, you can easily adjust your choices whenever you feel ready.
- Take It at Your Own Pace: Estate planning is a process, and it is completely okay to treat your current draft as a starting point while you talk things through with your loved ones.
We're Here to Help
If you have questions about how our platform works or need help navigating your account while making updates, our team is always here for you.
Thank you again for trusting Willful with your estate plan!
Willful team💙
User Friendly
User friendly way to complete your legal will and power of attorney at a price that supports your budget. My questions were answered quickly and efficiently. This is a great way to complete sensitive information in the comfort of your own home.
26 de junho de 2026
Resposta da Willful
Hi Dee,
Thank you so much for taking the time to leave us this wonderful feedback!
We're thrilled to hear that you found the platform easy to use, budget-friendly, and that you enjoyed the convenience of completing your estate planning right from the comfort of home.
We work hard to make the process as simple, accessible, and efficient as possible, so it means a lot to know that our team was able to answer your questions quickly.
Thank you again for choosing Willful for your peace of mind!
Warmly,
Willful team 💙
Some confusing navigation in my account
A bit of confusing navigation in my account to facilitate a change/delete of the primary executor.
Also, the process for accessing the second party on my account, that is, my wife's account and the preparation site for her will. It was paid for when I registered, and shows a two-person account but no clear written instructionson how to access the second person.
AI help wasn't great, but it did submit a help ticket for live help.
It seems to be available only on weekdays.
However, the thoroughness of the site and the help ticket was excellent but takes quite a bit of time, not "easy" as projected by the marketers of this plan, but doable with a bit of patience.
The net result of subscribing to Willful Wills is the ability to prepare our wills cost-effectively and avoid paying huge lawyer fees for a will that's put together by a legal secretary and basically rubber-stamped by a lawyer.
There's a lot of procrastination in preparing a will because of this.
The bottom line is the comfortable feeling of completing and registering it,
plus saving a bundle of money.
Don't put off preparing and registering a will, as we never know when we will pass on.
17 de julho de 2026
Resposta da Willful
Hi Fred,
Thank you for the feedback! It's very appreciated, and thank you for taking the time to share this detailed feedback with us. We'll certainly take it into consideration.
If you need any help, we are here!
Please feel free to reach out to us at support@willful.co, or if you prefer, we can schedule a phone call.
Easy to follow
The process was very straight forward and easy to follow. Good value compared to lawyer. We have a simple estate plan so the software was well able to guide us through the process. Lots of help along the way.
8 de julho de 2026
Resposta da Willful
Thank you for the wonderful feedback!
It’s fantastic to hear that Willful was the perfect fit for your estate plan. We firmly believe that securing your future shouldn’t require expensive lawyer fees or confusing legal jargon, so we're glad you found the platform easy to navigate and appreciated the extra support along the way.
We really appreciate your support and are so happy we could help!
Resposta da Willful
Thank you for the feedback!
We know your time is valuable, so we design our process to be as seamless and hassle-free as possible. We are so glad we hit the mark for you.
Let us know if you ever need anything else!
The two witnesses H and J were so…
The two witnesses H and J were so patient with us! And very knowledgeable about helping us through the process. It was so nice to be able todo it from our home.
13 de julho de 2026
Avaliação não solicitada
Resposta da Willful
Thank you for the fantastic review!
We are so happy to hear that H and J provided the patient, knowledgeable guidance you needed. Making important processes convenient and comfortable to do from home is exactly what we aim for.
Thank you for choosing us, and we wish you all the best!
Your website in not really intuitive
Your website in not really intuitive, but your on line chat was able to walk me through the areas I was having issues, with I asked her to forward the chat string to management, so hopefully your team will have a look at the comments/struggles
5 de julho de 2026
Resposta da Willful
Hi Bob,
We appreciate your feedback! Our team is working on some changes that will make the website more intuitive moving forward and will definitely take your comments into consideration :) If there's anything else we can help with, please reach out. Thanks for choosing Willful!
The fact that Willful is approved by…
The fact that Willful is approved by the Law Society of Ontario (LSO) was the reason I chose Willful. And yes, I did check with the LSO.
5 de julho de 2026
Resposta da Willful
Hi Dorothy, Thanks for your review! We're incredibly proud of our approval by the Law Society of Ontario, and we're so glad it gave you the peace of mind to choose us. Thank you for trusting Willful!
This was so fast and easy
This was so fast and easy. Self explanatory questions made it easy to add or change things. Help buttons are easy to find. Just such an efficient way to get your last wish down on paper.
4 de julho de 2026
Resposta da Willful
Hi Kris,
Thank you so much for taking the time to share this wonderful feedback! We are absolutely thrilled to hear that you found the questionnaire so fast, easy, and intuitive to use.
Our main goal at Willful is to remove the complexity from estate planning by keeping our questions clear and in layman's terms—so we're glad those handy help buttons made it easy to add or change your wishes seamlessly. Knowing we could help you get your last wishes down on paper with total efficiency and peace of mind means the world to our team.
Warmly,
The Willful Team💙
Resposta da Willful
Hi Andrew!
Thank you so much for the fantastic review! We are so happy to hear that your experience with Willful was simple and quick!
Our mission is to take the heavy lifting and tricky legal jargon out of estate planning so every Canadian can create a legal will with confidence. We love knowing that our platform helped you get everything sorted out seamlessly and efficiently.
Thank you again for highly recommending us!
Warmly,
The Willful Team💙
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