Willful Avaliações 

1.868
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After a misunderstanding on my part I was able to connect with Dora this morning. She explained and helped me with my questions. Willful was very easy to do online and im so thankful for this service... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been putting off creating a will for years..and finally i decided it was time. So...my friends had used Willful to make their will and i finally decided to do it. I had no idea how easy it w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am very happy and satisfied with my experience with willfull. It covers everything you need to know and everything you need to cover when arranging your final affairs. I like that I could go back a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

No jargon. Questions clearly stated Able to take my time completing form. Not rushed to sign until I am ready. Forms relating to health and property powers of attorney explicit so that chosen individu... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de advocacia
  2. também em
  3. Advogado de Planejamento Patrimonial

Escrito pela empresa

Willful is Canada's leading online estate planning platform, built to make wills and powers of attorney accessible to every Canadian. More than 500,000 Canadians have trusted Willful to start their estate planning journey — creating legally valid documents online in about 20 minutes, saving thousands compared to a traditional lawyer, with free lifetime updates as life changes. Willful's documents are developed with Canadian estate lawyers and tailored to each province's unique requirements. The platform also powers partnerships with financial institutions and advisors, helping close the estate planning gap for Canadians nationwide. Founded in Toronto in 2017, Willful is on a mission to make estate planning simple, affordable, and accessible for all. To learn more, visit willful.co.

Willful - Easy Online Wills

Escrito pela empresa

Create a legal will in 20 minutes online
Online Wills, Your Way. Easily Update Your Will Anytime.

Easy updates, anytime.

Easy updates, anytime.

Easily update your will anytime, so your estate plan can change as your life does!

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.868)

229 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Canadian company for this!

The whole process was easy to understand. Each step was laid out with detailed instructions. Also great to have a Canadian company for this!

29 de junho de 2026
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Resposta da Willful

Hi M.K.,

Thank you so much for taking the time to share this wonderful feedback!
We are absolutely thrilled to hear that you found the entire process easy to understand. We intentionally design our platform to walk you step-by-step through each decision with clear, detailed instructions so you can feel completely confident in your documents.

As a proud Canadian company, it means the world to us to help folks across the country cross the estate planning finish line with absolute peace of mind.
Thank you again for choosing Willful!

Warmly,
The Willful Team💙

Avaliado com 5 de um total de 5 estrelas

Satisfaction

Not only professional as well as knowledgeable and courteous, when our call concluded I was more than satisfied with the help I received.

30 de junho de 2026
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Resposta da Willful

Hi Douglas!
Thank you so much for the wonderful review! We are absolutely thrilled to hear that you had such a positive experience with our team. Providing knowledgeable, courteous, and direct support is exactly what we aim for, and it brings us so much joy to know you left our call feeling more than satisfied.

Team Wilful💙

Avaliado com 5 de um total de 5 estrelas

I truly felt seen and heard

I truly felt seen and heard. The company has reached out to me several times along the process and they've been extremely helpful! I can't say enough good things about them!!!

I just wish they could see I spell my name differently...

29 de junho de 2026
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Resposta da Willful

Hi Melanie,

Thank you so much for taking the time to share such a kind review! We are absolutely thrilled to hear that you felt seen and heard throughout your journey with us. Making the estate planning process simple, approachable, and supportive is exactly what we strive for, so knowing that our team was able to help you every step of the way truly means the world to us.

Warm regards,

The Willful team💙

Avaliado com 5 de um total de 5 estrelas

Simple lay out plan.

Simple lay out plan.
Quicker then I thought.
Finally was able to complete a proper Will for myself in years.
In the end, giving me a sense of completion and reasureance of my wishes.

19 de junho de 2026
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Resposta da Willful

Hi Louise,

Thank you so much for the wonderful five-star review!

We are so glad to hear that our platform gave you that well-deserved sense of completion and reassurance. We intentionally designed our step-by-step layout to uncomplicate the process and take the heavy lifting out of estate planning. It’s amazing how quickly you can check it off your to-do list once you get started.

Welcome to the family of thousands of Canadians who now have peace of mind knowing their wishes are secured. Enjoy that feeling of accomplishment!

Team Willful 💙

Avaliado com 5 de um total de 5 estrelas

Willful is highly user‑friendly

Willful is highly user‑friendly, offering clear, step‑by‑step guidance and explanations that make the process efficient and straightforward. I also value the ability to revise and update information as needed. I would confidently recommend it to anyone who has been delaying this important task.

4 de julho de 2026
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Resposta da Willful

Hi Joy,

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that our step-by-step guidance made the process feel efficient and straightforward for you.

Taking the first step toward estate planning can feel like a heavy hurdle, so knowing that our platform helped you cross it with confidence means the world to us. We love providing that flexibility for free lifetime updates, ensuring your plan can grow and change right alongside your life.
Thank you for your kind recommendation!

Willful team💙

Avaliado com 4 de um total de 5 estrelas

Easy to fill out

19 de junho de 2026
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Resposta da Willful

Thanks for the 4-star review! We love hearing that our platform was easy to fill out. Our goal is always to take the heavy lifting out of the planning process.
If there’s anything we can do to turn that into a 5-star experience for you next time, please let us know. Have a wonderful day!

Avaliado com 3 de um total de 5 estrelas

It's very easy to use, but expensive

It's very easy to use, but the price is higher compared to other similar sites.

21 de junho de 2026
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Resposta da Willful

Hi Yogalekshmi, ​
Thank you for the feedback! We’re so glad to hear the platform is easy to use—that’s exactly what we aim for. ​
We completely understand your point about the price and know that we're a bit more of an investment than some other sites. We put a lot into keeping the experience smooth and reliable, but get that budget is an important factor. ​
Thanks again for your honest feedback, and for choosing Willful still!

Avaliado com 4 de um total de 5 estrelas

Super easy to use

Super easy to use. It’s a little bit tricky if you’re based in the province of Quebec because the legislation does not allow you to notarize it. Other than that, it’s great. One note for Willful: it would be great if you could find a way to make sure that adjectives in French either have both the feminine and the masculine or adapt to the person‘s gender. For example, even if a person mentions being female, the adjective (ex.: marié) does not take the feminine in the French version of the testament. Perhaps adding both would simplify things, ie: marié.e OR marié-e

17 de junho de 2026
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Resposta da Willful

Thank you so much for the 4-star review and for sharing your experience with us! We are thrilled to hear that you found our platform super easy to use.
You make an excellent point about Quebec. Due to unexpected legislative changes in the province that affect digital will notarizations, we can no longer offer virtual notarization appointments. However, residents can still create their "Will Among Witnesses" (testament devant témoins) seamlessly on our platform.
We also really appreciate your thoughtful feedback regarding the French grammar in our documents. Ensuring our documents are inclusive, accurate, and respectful for all Canadians is incredibly important to us. We have flagged your note about the masculine and feminine adjective alignment (like marié.e) directly to our product and legal engineering teams so they can look into implementing this formatting update.
Congratulations on checking this major milestone off your to-do list! If you ever need anything else, our team is always here to help.
Warm regards,
The Willful Team💙

Avaliado com 5 de um total de 5 estrelas

Excellent service

I have gone to a lawyer 3 times to put together my will plus updates and it was a long, overly complicated, and expensive process. I needed to do another update so I tried Willful. Complete opposite experience - simple, thoughtful (include provisions for pets), and was a few hundred dollars instead of a few thousand. And the best part - free updates whenever I need.

17 de junho de 2026
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Resposta da Willful

Hi Bruce,

Thank you so much for sharing this wonderful review with us! We are absolutely thrilled to hear that your experience with Willful was the complete opposite of what you went through in the past.

Our main goal is to take the complexity, high costs, and stress out of estate planning. We want to make it easy for Canadians to protect what matters most—and we are so glad you appreciated our thoughtful features, like our pet provisions!
We know that life changes quickly, which is why we include unlimited free updates with our plans. You can tweak your documents whenever you need down the road without having to worry about booking appointments or paying those heavy lawyer fees again.

Congratulations on checking this off your to-do list so smoothly this time around!
Warm regards,
The Willful Team💙

Avaliado com 5 de um total de 5 estrelas

Most helpful

Most helpful, thanks.

15 de junho de 2026
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Resposta da Willful

Hi Roy,
Thank you so much for the 5-star review and for taking the time to share your feedback! We are thrilled to hear that you found our platform helpful and easy to use.

Getting your estate planning sorted is a huge milestone, and our goal is always to make the process as simple and stress-free as possible. We're so glad we could help you get that peace of mind!

If you ever need to make updates down the road or have any questions, we're always here to help.

The Willful Team💙

Avaliado com 5 de um total de 5 estrelas

Bonne expérience

Bonne expérience, facile d’utilisation.

11 de junho de 2026
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Resposta da Willful

Bonjour Johanne!

Merci beaucoup d’avoir pris le temps de partager votre avis avec nous ! Nous sommes ravis d’apprendre que vous avez eu une bonne expérience et que notre plateforme a été facile d’utilisation. Notre but est de simplifier la planification successorale pour tous les Canadiens, et savoir que nous avons pu vous aider nous fait chaud au cœur.

Merci encore pour votre confiance et passez une excellente journée !

Avaliado com 5 de um total de 5 estrelas

The offered help was great

The offered help was great. The push to finish the will was also great.

11 de junho de 2026
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Resposta da Willful

Hi Pierre,

Thank you so much for the fantastic review! We are completely thrilled that you had a great experience with our team and felt supported every step of the way. We know that crosssing "write a will" off your to-do list can be a task people tend to put off, so we're glad our encouragement gave you that gentle push to get it finalized!

Team Willful💙

Avaliado com 5 de um total de 5 estrelas

Julie was very nice and informative

Julie was very nice and informative. she really knows about wills. it didn't take very long to do the will. Julie took care of everything, anyone who talks with her will feel comfortable... thank you very much

11 de junho de 2026
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Resposta da Willful

Hey Lorraine!

Thank you so much for leaving such a wonderful review! We are completely thrilled to hear about your experience with Julia.

We know that thinking about a will can feel a bit heavy, so hearing that Julie made you feel comfortable, took care of everything, and kept the process quick is the absolute best feedback we could ask for.

Team Willful 💙

Avaliado com 4 de um total de 5 estrelas

Hello

Easy and needed

4 de abril de 2026
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Resposta da Willful

Hi Bruce,

Thank you so much for leaving a review! We're thrilled to hear that you found the platform easy to use, and we completely agree—making a will is one of those deeply needed tasks that brings real peace of mind.

Team Willful💙

Avaliado com 5 de um total de 5 estrelas

having the $50 consultation is worth…

having the $50 consultation is worth it. they took the time to answer all of our questions and reassured us we were following the right course.

6 de junho de 2026
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Resposta da Willful

Thanks so much, Shahab! We're really glad the call was worth it and that our team could take the time to answer all your questions and give you that reassurance. That peace of mind means everything! 💙

Avaliado com 5 de um total de 5 estrelas

The format was easy to use and I like…

The format was easy to use and I like the different options ie: adding assets to your folder

27 de maio de 2026
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Resposta da Willful

Hey Daniel,
Thank you so much for taking the time to leave us a 5-star review!
We are thrilled to hear that you found our platform easy to use. We designed our step-by-step process specifically to uncomplicate the estate planning journey, so it is wonderful to know that it hit the mark for you.

Team Willful💙

Avaliado com 5 de um total de 5 estrelas

Easy to do online with the instructions


Easy to do online with the instructions

18 de maio de 2026
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Resposta da Willful

Hi Steven,

We are absolutely thrilled to hear that our online process and instructions made creating your documents easy and smooth. Our team works hard to uncomplicate the estate planning journey, so your feedback means the world to us.
We are incredibly grateful you chose Willful to secure your peace of mind!


Willful team💙

Avaliado com 5 de um total de 5 estrelas

The program is really user friendly and…

The program is really user friendly and very easy to use. It addressed all of my questions.

21 de maio de 2026
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Resposta da Willful

Hi Angela,

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that you found the platform user-friendly and easy to navigate. Keeping things simple and clear for Canadians is exactly what we strive for, so knowing that it addressed all your questions truly makes our day.

We are so grateful you chose Willful for your estate planning journey! If you ever need to make updates down the road, remember that your plan comes with unlimited free updates for life, and we'll be right here to help guide you through it.

Thanks again for the love, Angela! Have a wonderful day!
Warm regards,

The Willful Support Team💙

Avaliado com 5 de um total de 5 estrelas

easy to make a last will.

easy to make a last will.

6 de abril de 2026
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Resposta da Willful

Hi Francisco,
Thank you so much for the 5-star review! We are thrilled to hear that you found it easy to create your last will with us. Stripping away the complexity and making estate planning accessible for Canadians is exactly why we built Willful.
We’re so glad we could help you check this important task off your to-do list and get that peace of mind wrapped up!
Warm regards,
The Willful Team

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