Outstanding service. Ordered on a Bank Holiday Sunday. The following day was BH Monday, received my items (scissors) the next day, Tuesday! Packaging fantastic, items fantastic. Excellent 'product... Ver mais
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Veja o que dizem as avaliações
I ordered x3 cologne sprays. It got delivered but the envelope was so difficult to open and started spilling out loads of grey like pieces looked liked loft insulation. It took me ages to get to the p... Ver mais
A empresa respondeu
Love this shampoo and colone wouldn't go anywhere else the best around been grooming 9 years love it kind yo your hands and dogs skin ... all my customers always love how there dogs smell after... Ver mais
I had ordered fast dry spray from Wow Grooming and sadly there was a delay with shipment through no fault of their own. I was messaged and kept informed throughout the whole process. I was sent a smal... Ver mais
Detalhes da empresa
Informações de contato
London, Reino Unido
- +447597374115
- wowgroomingltd@gmail.com
- wowgrooming.co.uk
4,7
Excelente
191 avaliações
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Deliveries are quite slow
Deliveries are quite slow, i purchased two separate orders and latest order came quicker than the first one, prices are ok, only dislike is delivery
1 de maio de 2023
Resposta da Wow Grooming
Unfortunately, the first order was placed over the Bank Holiday and was sent RM24 as per postage costs.
Your previous order was sent and arrived over 2 days as per postage costs but was not ordered over a Bank Holiday.
The third order was sent next day delivery as per postage costs, according to the value of the product.
We fulfil and dispatch most times same day but it is then in the hands of the courier.
I think the item is expensive for what…
I think the item is expensive for what it is and the price for postage ridiculous
27 de abril de 2023
Bought an extra long pin slicker brush…
Bought an extra long pin slicker brush for long haired german shepherd dog. Works well, thank you!
3 de abril de 2023
Fast delivery and packed very securely.
2 de abril de 2023
Brushing time has been saved with my…
Brushing time has been saved with my cockapoo, takes me 20 minute and she’s a medium size with poodle like fur. The customer service team is great too, had some issues with my order but problem was solved as soon as possible so thank you Jane!
6 de fevereiro de 2023
Fabulous
5 stars isn’t enough 🤩as wow grooming is prompt, knowledgeable and very friendly. I just love all the products and the price is great to!! My next purchase is going to be the scissors✂️
28 de março de 2023
Absolutely love my scissors and will…
Absolutely love my scissors and will definitely order some more.
26 de março de 2023
Fantastic product and fantastic service
26 de março de 2023
Got the wrong item
26 de março de 2023
Resposta da Wow Grooming
Unfortunately, human error happens.
We contacted you and this was corrected with a hand delivery of the correct order and we collected the order sent in error.
This exchange was on the same day.
You did not notify us that you received the wrong order, you emailed to ask when your order would be delivered.
I called you and found the error and we corrected it same day within 6 hours.
Deshedding comb also great at removing tangles
Groomer here. I bought the 8" deshedding comb at Crufts and it's my new favourite. It's excellent at removing undercoat and tangles and it doesn't hurt the dog. I wish I had bought one sooner.
31 de março de 2023
Avaliação não solicitada
Amazing product and excellent quick…
Amazing product and excellent quick delivery .
24 de março de 2023
Very speedy delivery
Very speedy delivery. The brush was just what I was looking for and good quality. A suprise gift too . ☺️
6 de março de 2023
Excellent grooming brush
Our dog groomer recommended the grooming brush for our miniature poodle and it was a reasonable price and is so easy and efficient compared to the brush we had been using before. Wish we had found it a year ago! Service quick and efficient - will definitely use Wow grooming again!
28 de fevereiro de 2023
Puppy screamed when I used it
Puppy screamed when I used it. The brush has very sharp ends. One of which went into my finger and was very sore. So not surprising he screamed, it probably hurt him. Was ok on my older dog
6 de março de 2023
Extremely speedy next day delivery
2 de março de 2023
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