Outstanding service. Ordered on a Bank Holiday Sunday. The following day was BH Monday, received my items (scissors) the next day, Tuesday! Packaging fantastic, items fantastic. Excellent 'product... Ver mais
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Veja o que dizem as avaliações
I ordered x3 cologne sprays. It got delivered but the envelope was so difficult to open and started spilling out loads of grey like pieces looked liked loft insulation. It took me ages to get to the p... Ver mais
A empresa respondeu
Love this shampoo and colone wouldn't go anywhere else the best around been grooming 9 years love it kind yo your hands and dogs skin ... all my customers always love how there dogs smell after... Ver mais
I had ordered fast dry spray from Wow Grooming and sadly there was a delay with shipment through no fault of their own. I was messaged and kept informed throughout the whole process. I was sent a smal... Ver mais
Detalhes da empresa
Informações de contato
London, Reino Unido
- +447597374115
- wowgroomingltd@gmail.com
- wowgrooming.co.uk
4,7
Excelente
191 avaliações
Pede aos clientes que avaliem
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Problem with Delivery company Placed an order which didn’t arrive so…
Placed an order which didn’t arrive so emailed a lovely lady called Janet she immediately contacted delivery company who promised to deliver, once made aware order not received again it was resent by Royal Mail and received.
Very professional, answer queries straight away, lovely and friendly, would definitely use again.
Just to add the original order has just appeared only one month later!!! With original sent date on
21 de fevereiro de 2023
Avaliação não solicitada
Excellent service
1 de fevereiro de 2023
Postage charge
Not your fault but the item was £24 and was charged £30 for delivery .. however this was an accident and very quickly rectified by yourselves.. very impressed with the level of customer care so thankyou
6 de fevereiro de 2023
Resposta da Wow Grooming
Good evening
We can only apologise for the high carriage charge.
Unfortunately, there is work going on in the back shop with the development team as the website is having a make over.
£30 is for overnight delivery, which is not used due to the high charge.
We have refunded £14 carriage, as it should be £16 after Wow Grooming sub the DPD charge.
Kind regards.
Janet Rabbie
Best Brushes
Super fast delivery.
I ordered the Red Long Pin Professional Premium Slicker Brush and Super Brush for finishing, fantastic brushes , I've been grooming 35 years, probably the best I've used , they glide through the fur . Lovely customer service to !!
7 de fevereiro de 2023
Wow long pin slicker brush.
More than pleased with this brush.
I have a big hairy Leonburger with a double undercoat this brush glides through her coat with ease.
I also use it on my long haired main coon cat it removes much more fur than the shorter pin brushes.
30 de janeiro de 2023
All great service and fab products
All great service and fab products. I would not shop anywhere else for grooming products
6 de fevereiro de 2023
Only been using for a couple of days on…
Only been using for a couple of days on my cat who has been scratching herself through stress and damaged her skin I hope it will help her skin heal.
4 de fevereiro de 2023
Delivery was quick
Delivery was quick. Disappointed with the product though as appears to be leaking from one of the seals.
1 de fevereiro de 2023
Resposta da Wow Grooming
Good morning. Our products are checked when leaving the warehouse but unfortunately in transit, it is possible that damage or leaks will happen. Normally customers notify us and we replace.
This is a shower head and cannot test this until in use after sale.
A replacement will be sent out today.
Kind regards.
Janet Rabie
Does the job brilliantly A+
12 de janeiro de 2023
Brilliant dog brush
Brilliant dog brush ,I have a long haired GSD and this brush is the best I have ever used on removing the dead fur from their coat and leaving them looking very shiny.
Speedy delivery.
24 de janeiro de 2023
Excellent quality & design
I always go to wow grooming now for my brushes/combs. Excellent quality & design, takes a lot of hard work out of detangling. Great delivery & customer service
11 de janeiro de 2023
5 star service
Grate customer service, fast delivery and all items present. Also when i double up on the order of almost the same items a lovley lady called to check if thats what i wanted or if there was a mistake. 5 star
19 de janeiro de 2023
Very good product and service
20 de janeiro de 2023
Delivery was shift and as exactly…
Delivery was shift and as exactly stated on the website my shower head is brilliant. Could not fault the service from wow grooming. Will definitely try more of their products in the near future.
11 de janeiro de 2023
Really impressed with the pure filth…
Really impressed with the pure filth shampoo and glide spray, it’s left all the dogs coats feeling fab and smells really good. Fast delivery too!
11 de janeiro de 2023
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