We did order led lamps from them for total amount of 200.-EUR in June 2025 and until now (end of November 2025) we have nothing from them. E-mails they are not replying and money they also do not refu... Ver mais
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Veja o que dizem as avaliações
My ordered parts lost by FedEx in Memphis USA. I did send few rude E-Mails. Because no telephone answer and luck of response on E-Mails. But: All money returned on my account with no problems. Everyt... Ver mais
Was having problem with my gear box for ages.Was looking for correct part everywhere in internet and garages but nobody sins to have it and knowing if it really parts I required.So after some time fou... Ver mais
All the parts I required and ordered, I received. Even the one I was finding impossible to get in the UK. I found stock and delivery times slightly misleading, all the parts I ordered were marked... Ver mais
Detalhes da empresa
Escrito pela empresa
Online shop woxparts.com. Your reliable supplier of original spare parts for cars and trucks.
Informações de contato
Acones iela 16, Ulbroka, Stopiņu novads, LV-2130, Riga, Letônia
- Info@woxparts.com
- woxparts.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sehr schlechte Firma
Verschickt nicht richtiges Teil und nimmt es dann nicht Retour. Sehr schlechte Firma, würde nichts mehr bestellen. Gibt genug andere bessere Firmen am Markt.
Man sollte halt vorher Rezessionen lesen, hätte dort nie bestellen dürfen, war ein großer Fehler! Darum in Zukunft vorher über Firma informieren! Ich lasse Finger weg von dieser Firma
Good prices
Good prices, fast delivery, excellent support!
Best service
Best service, responsible team, feat delivery, recommend to all
Hello.I bought spare parts for my car
Hello.I bought spare parts for my car. Fast delivery! Thank you very much !
Perfect service
Perfect service, rapid delivery, huge choice of car parts by reasonable prices. Strongly recommend.
Shipment Delay & non responsive approach
I have placed an order on 04-01-2023 (order 10784), the order status still shows *order arrived in warehouse not completed* and there is no tracking number provided until now.
I have even tried to sending emails to sales @ woxparts.com and until now i have not received any response on the further email.
A customer who has done the payment has the right to inquire regarding the product and the company is responsible to support fully until the product reaches the customer safely.
Please sort this issue asap as i am waiting more than 2 weeks now after the order, at least if i have the tracking number it will be easier for me to provide the same to the shipping supplier here.
I need a quick reply on the below and provide me with tracking details for my shipment.
Highway robbery
I bought the 6/11/22 a spare part for my 20 years old jaguar!!! since then I have been told several fairy tale stories!!!! such as on the 5th/12/22
"Hello Jev,
sorry for this long delay, you part was lost in transit and we are ordered new one, waiting delivery on our warehouse on Thursday. After that spare part will be packed and shipped to you.
Thanks in advance.
Today the 15/01/23 I still have no news regarding this order. I believe that I have been robbed
Bonjour
Bonjour
Commande passé le 12decembre, statu confirmer mais pas d’envoi.
Mail envoyé au service woxparts aucune réponse
Si la pièce n’est pas dispo merci de me donner un délai approximatif de livraison
Jb
great service
I bought spare parts for my car, Myself dont understand much abouth this, so the seller helped me a lot and explained everything correctly and helped me choose and didnt try to sell a product at a higher price. Thanks a lot !
They stole my money
Received the order in 3 months, but not completely, and they refuse to refund my money for missing parts.
Ordered 3 parts in July. Order number is 7852. After 3 weeks, I wrote to them to ask for some updates on order. They replied that they would send the order within a day. After 2 days, I asked how things were going with the shipment, and they said that the order has large dimensions, so they could not send it by DHL, and I was offered to pay more money for delivery or they will send it by Latvian post. I chose the Latvian post. In 3 more weeks!!! and several emails, they shipped the order and gave me a tracking number.
When I finally received the package, it turned out that it was missing one part that I ordered and paid for.
They said it was no longer in production, so they didn't ship it.
They do not respond to the offer to return the money for this part. So they just stole my money.

Resposta da Woxparts
Excellent service and thoroughly…
Excellent service and thoroughly satisfied, thank you.
Commande passée depuis le 17 juillet
Commande passée depuis le 17 juillet
J'ai commandé 22 article, aujourd'hui le 1 septembre je reçois que 2 articles.
En plus il marque comme quoi livré, je me demande les autres 20 articles sont où? depuis le temps?!!!
Je ne suis pas satisfait du tout

Resposta da Woxparts
Lousy customer service
I placed an order over a month ago and have sent them many messages to ask for an update and so far I have not received any response. I don't know what's wrong with them, it's like they're not interested, I understand that these are difficult times for everything related to the logistics of the sale of spare parts, but as a client, the least I expect is an answer to my questions since it's my money that I invested.

Resposta da Woxparts
PROMT RESPONSE AND GOOD COMMUNICATION
Ordering system is very good . Sales and Warehouse are very helpful in solving the problems like shipping and order delivery.
Thanks so much
I suggest you don't do business with woxparts
Ordered a part on June 17.
Today is July 5 and the order on woxparts provided tracking website is still checked as "Confirmed" and not "Delivery started".
Called the woxparts office, main manager of sales answered and said that because of the situation in Europe they can't keep up and deliver orders from supplier in Germany to their office in Latvia fast enough.
Not to mention how long will I wait for my order to ship from their office to my address.
No e-mail, no warning.
The lack of communication and the extreme shipping delays is why I suggest you don't do business with woxparts.
- Karen
From Latvia.

Resposta da Woxparts
I order parts since 7 June and still I…
I order parts since 7 June and still I didn’t receive the tracking number of the item when I order the parts from the website it show me estimating time to deliver seven days now its more then 29 days and still didn’t receive any update on it …

Resposta da Woxparts
Part supposed to be stock and was not
They said that part is stock then waited almost 2 months to finally tell me that part is not avaible
Not serious company

Resposta da Woxparts
Parts Didn't Arrive
Parts ordered for Mercedes Sprinter didn't arrive.
Tracking shows that they got as far as the courier sorting centre, but were returned to Woxparts.
More than 3 months later, I've asked for the order to be cancelled and refunded, after having to make alternative arrangements.
I've been told that they'll send via a different courier, but this is of no use, as I had to change my plans following the unreasonably long delay.

Resposta da Woxparts
Ordered parts for my Mercedes C63
Ordered parts for my Mercedes C63, what a great help the team is in finding me the parts number and get me the correct parts. Excellent work to get the parts to Namibia within minimal period of two weeks. Keep it up guys 🤙🤙🤙
Advice for a good purchase
I bought parts for AUDI A4 at WOXPART, but the part was lost during transport. After a few days, the sales manager contacted me explaining the situation, offering the option of canceling with a refund or waiting for the parts to be shipped.
I advise everyone, before making the purchase, to contact the sales person to find out about the availability of the part offer.
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